Full time
Epic Charter School
Oklahoma City, OK, USA
Job Title: IT Support Specialist I Department: Technology Reports To: IT Service Desk Manager Status: Full-Time, Non-Exempt Compensation: $23.71 per hour (Estimated $49,500 annually) Classification: Non-classified Summary: The IT Support Specialist I provides frontline technical assistance by diagnosing, repairing, and maintaining a variety of devices, including Chromebooks, iPads, PCs, Macs, and MiFi hotspots. This role is also responsible for setting up and configuring equipment, as well as resolving escalated support requests to ensure minimal disruption to users. Essential Duties and Responsibilities include the following. Other duties may be assigned: Device Management and Software Deployment: Manually deploy software. Utilize mass-deployment and imaging tools such as ManageEngine Endpoint Central, Windows Deployment Services, Google Workspace, Apple School Manager, and Jamf. Technical Support and Troubleshooting: Provide direct support and...


