Aston Carter
Oshkosh, WI, USA
Job Title Account Specialist Job Description Join a dynamic team focused on providing exceptional service by supporting our customer-centric organization. This role involves managing customer orders, monitoring manufacturing processes, and ensuring timely delivery while maintaining accuracy and compliance. Responsibilities Follow standard processes and comply with service level agreements. Seek out learning opportunities to broaden understanding of standard work and best practices. Build initial knowledge of cross-functional technical expertise and technical knowledge of products. Receive and process customer orders, ensuring information accuracy and completeness. Monitor customer orders throughout the manufacturing process and advise customers and Sales of any significant delays, providing alternative solutions. Initiate customer releases for shipments and ensure delivery dates are met. Coordinate the expediting of rush shipments...
