Buildkite
Pacific, MO, USA
About Buildkite At Buildkite, our mission is to unblock every developer on the planet. We’ve rethought how software delivery should work and have built a platform that is fast, reliable, secure, and able to scale to the needs of the most demanding high-growth tech companies globally including Airbnb, Canva, Shopify, PagerDuty, and Lyft. Job Overview We’re looking for a Customer Success Leader to build and scale our entire post-sales function from the ground up. This role owns Customer Success, Technical Account Management (TAM), and Renewals , with a mandate to drive customer health, retention, expansion, and long-term value . This is a builder role —you’ll design the strategy, hire and develop the team, define operating models, and partner deeply with Sales, Product, and Engineering to ensure customers realize meaningful value at scale. You’ll be accountable for keeping customers happy, growing accounts responsibly, and creating a world-class customer...


