49 customer service specialist jobs found in Philadelphia

Global Customer Service/Investigation Specialist (bioMerieux, Inc., Philadelphia, PA) Develop and deliver second-level emergency support training for subsidiaries and distributors, focusing on complaint resolution, answering inquiries, and providing suggestions to enhance service delivery. Facilitate field support training for subsidiaries and distributors, ensuring they can address customer needs promptly and efficiently, while maintaining high customer satisfaction through technical problem-solving. Design and implement training programs to handle complex scenarios, emphasizing end-to-end solutions that impact operational, financial, human, and customer satisfaction metrics. Collaborate with cross-functional teams (R&D, SE&S, Production, Site QA) to design and integrate training that addresses complex situations, harmonizes investigation workflows, and resolves issues across departments. Help create action plans in response to critical situations and develop...

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities. Reimagine What’s Possible  Air Products (NYSE: APD) seeks a Business Attorney in the Americas Law Department at our headquarters in Allentown, PA to provide transactional and compliance legal support to the Company’s North American Region. This is a great opportunity for an enthusiastic and business-minded lawyer to join a long-established and highly reputable global company. This position provides an exciting, varied and challenging workload with potential for career advancement and periodic remote work flexibility. The...

WHO WE ARE As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. What We Offer: Impact - The work you do here matters to millions. Growth - Philadelphia is growing, why not grow with it? Diversity & Inclusion - Find a career in a place where everyone belongs. Benefits - We care about your well-being. The City of Philadelphia is a Public Service Loan Forgiveness Program qualified employer. Learn more here: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service Equal Access to Civil Service Testing The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,...

For a quick application text APPLY1 to 82174 About Dent Wizard Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. Paint Correction Specialist Commission-based uncapped earning potential. First year earning potential: $45,000-$60,000 Long-term earning potential: $60,000-$110,000+ This position is 100% commission based. Actual earnings will vary based on individual performance. Do you like working with customers and being on the move? Are you interested in learning innovative paint techniques that drive value? Our Paint Defect Correction process...

Summary The United States Attorney's Office for the Eastern District of Pennsylvania's mission is to investigate, prosecute and deter violations of federal statutes, enforce and represent the interests of the United States in civil litigation, uphold civil, constitutional and victims' rights, and foster partnerships with other federal, state and local government agencies and community groups. This position is also being announced to applicants under Merit Staffing procedures under 26-PAE-12962205-MP. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency CTAP, ICTAP, all U.S. Citizens and Nationals Duties This Supervisory Information Technology Specialist provides...

VIVO Infusion - Regional Infusion Sales Specialist Philadelphia, PA and Cherry Hill, NJ Vivo Infusion is searching for an experienced and dynamic sales professional with a background in Healthcare and/or Pharma to join our team in the Philadelphia, PA and Cherry Hill, NJ area! This is an incredible opportunity to make an impact in your community by helping us bring Vivo Infusion's exceptional level of patient care to the surrounding area. The Regional Infusion Sales Specialist in this position will travel within their region promoting provider relationships to support their clinics. The sales team enjoys uncapped commission, company-provided leads, the flexibility of creating their schedule and owning their success with the support of an incredible team and company behind them. The Regional Infusion Sales Specialist will work remotely 10% of the time and can expect to travel consistently within 30-60 miles of the supported location(s) up to 90% of the time...

The IBHS Clinical Care Manager – Neurodevelopmental Services (CCM-ND) is responsible for utilization management by conducting utilization review activities, population management, cross-system consultation, provider management and treatment quality monitoring. The Clinical Care Manager must utilize clinical knowledge of best practices and evidence-based treatments, including Applied Behavior Analysis, for individuals with Autism spectrum and other neurodevelopmental disorders, to ensure CBH members receive timely access to quality, medically necessary behavioral health services. When clinically indicated, Clinical Care Managers consult with CBH Physician and Psychologist Advisors to ensure the most effective treatment for the CBH member is being authorized. Essential Functions : Depending upon your team assignment, some or all of these may apply. Be knowledgeable about behavioral health care services, system partners, service continuum and established medical necessity...

Work Location: Philadelphia, Pennsylvania, United States of America Hours: 40 Pay Details: $91,000 - $136,240 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Store Manager II develops, leads and contributes to the growth...

Overview: Responsible in managing, leading, coordinating, and administering multiple projects at separate locations from the conceptual stages through planning, engineering, procurement, construction, start-up, performance testing, initial operations, and prime contract close-out. Responsible for assisting Business Development in expanding current work scope, developing proposal technical and pricing strategies and preparing proposal execution strategies/plans. Also supports communications and presentations to customers. Supervises the development of budgets and schedules, manages performance, reports progress, and initiates action to assure project objectives and schedules are met and work is performed within budget and according to specifications. Resolves problems and manages the final turnover of the project to the customer. Provides leadership for the development and maintenance of a high-performance project team. Has overall management responsibility for project...

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact About the Role: We're looking for an AI Specialist /...

THE COMPANY Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers worldwide. Founded in 1871, the company generated sales of 39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets. ContiTech is one of the world's leading industry specialists. The Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 39,000 employees in more than 40 countries and sales of some 6.4 billion euros (2024), the global industrial partner is active with core branches in Asia, Europe and North and South America. Are you ready to shape...

Your tasks The Sales Manager Exterior Living is accountable for aggressively driving and executing the segment’s sales strategy in the assigned region, with full responsibility for delivering ambitious growth targets in sales, margin, and market share for the LivTec product portfolio. HOW YOU WILL MAKE AN IMPACT Define, implement, and relentlessly pursue a high-impact sales plan for markets, products, and industries within the region. Set and achieve challenging margin and growth targets, driving commercial excellence and market penetration. Lead by example in customer acquisition, retention, and satisfaction, building robust relationships with key accounts and stakeholders. Analyze sales performance, market trends, and competitive dynamics to anticipate risks and seize opportunities. Develop and execute forward-thinking tactical and strategic plans aligned with segment growth objectives. Identify and capitalize on emerging market...

Position Summary Join a high‑impact Product Strategy organization responsible for strengthening product decisions through customer insight, market intelligence, and performance analytics across Cigna’s Supplemental Health Solutions (SHS) portfolio, including Accidental Injury, Critical Illness, Hospital Indemnity, and emerging employee‑paid solutions. The Product & Innovation Advisor plays a critical role in enabling value‑driven, consumer‑centric product decisions by embedding data, research, and insights throughout the product lifecycle. This role partners closely with Marketing, Pricing, Data Analytics, Operations, and Sales to inform innovation priorities, support go‑to‑market execution, and ensure products deliver meaningful value once in market. This position is ideal for a highly analytical, insight‑driven product professional who excels at translating complex information into clear, decision‑ready recommendations that accelerate product success. Key...

Work Location: Philadelphia, Pennsylvania, United States of America Hours: 40 Pay Details: $91,000.00 - $136,240.00 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Store Manager II develops, leads and contributes to...

Summary The United States Attorney's Office for the Eastern District of Pennsylvania's mission is to investigate, prosecute and deter violations of federal statutes, enforce and represent the interests of the United States in civil litigation, uphold civil, constitutional and victims' rights, and foster partnerships with other federal, state and local government agencies and community groups. This position is also being announced to applicants under Merit Staffing procedures under 26-PAE-12950134-MP. Learn more about this agency This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency CTAP, ICTAP, all U.S. Citizens and Nationals Duties This Financial Litigation Technician serves as a senior technical...

Job Description Insight Global is looking for a Business development Manager to support one of the leading commercial real estate firms in the world. In this role you will be responsible for developing and closing new business opportunities within target market sectors while providing quality service. This job is part of the Sales function, who are responsible for the design of sales solutions that are presented and sold to potential, new and existing clients. What You'll Do Negotiate and successfully close sales opportunities to meet and exceed agreed sales targets within the target markets agreed by the Business Development Director and Divisional Managing Director Develop and build long-term professional customer relationships with existing, new and potential clients. Maintain excellent relationships and after sales support to build mutual confidence in line with the agreed business strategy Identify and build a long term active pipeline, exploring both existing...

Job Description Insight Global is searching for a Secret IT Specialist Mid to support one of our federal clients in Philadelphia. Responsibilities will include: Support software development projects by assisting with coding, testing, implementation, and documentation. Design and implement IT solutions using software development life cycle methodologies. Collaborate with customers to understand business needs and define project scope, plans, and deliverables. Collect and organize user and IT requirements; ensure solutions meet expectations. Participate in system upgrades, enhancements, and conversions. Monitor project performance using metrics and maintain system documentation. Ensure security, integrity, and business continuity controls. Analyze and resolve technical issues using appropriate tools. Stay current on emerging technologies and participate in special studies. $29.32/hr to $33.45/hr. Exact compensation may...

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. We are seeking a results-driven AI Enterprise Sales Specialist to join our team and...

Storm Reply is an AWS Premier Consulting Partner and the specialist for professional cloud computing services in the Reply network. Through consolidated expertise and many years of experience in the creation and management of Data and Analytics solutions, Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS), Storm Reply supports global clients in the implementation of cloud-based systems and applications. Our goal is to use AWS to create added value for mid-sized and large companies and to help them exploit the full potential of the cloud. As an Amazon Connect Lead / Senior Delivery Consultant, you will collaborate with Storm Reply resources and clients to derive, develop and deliver business and technology solutions and service offerings using the latest AWS CX-oriented technology. You will collaborate with project and program managers, providing them with the necessary support and tools to ensure successful project execution in...

Job Description Directive Consulting is the leading B2B marketing agency for companies that are optimized for metrics that don't move the business. With over a decade of expertise and 420+ B2B brands behind us, we know what real results look like. We operate through 3 divisions: Performance, Communications, and Commerce, each built to share intelligence and align on revenue. Our methodology, DiscoverabilityOS, aligns brand and demand to guide your ICP to choose you across every decision point. Across Technology, Industrial, and Services verticals, that system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to Marketplace and Lifecycle Marketing. At Directive, we're always looking to connect with talented people who care about work that actually counts. As we grow across all 3 divisions, we're seeking forward-thinking people who thrive in fast-paced environments, are obsessed with analytics and storytelling, and are ready to make their mark...

Lendistry is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local law. If you need assistance or accommodation due to a disability, you may contact us at hr@lendistry.com Lendistry does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with Lendistry, a Master Services Agreement (MSA) must be executed and confirmed prior to submitting any information relating to a potential candidate. Without a signed MSA, Lendistry shall not be responsible to any individual or entity for any payment relating to any form of fee or compensation. And, in the event that a resume or candidate is submitted by a recruiter, an employment...

Overview: The Senior Project Manager is responsible for leading and managing a team of project managers, assistant project managers, and superintendents to deliver exceptional results for our clients. The Senior PM is an executive level position, and is expected to identify, propose, close, and manage construction projects. Location & Travel Details You’ll get the opportunity to travel across the US, helping our team build infrastructure projects. This is a traveling position, up to 100% of the time . You have the potential to be placed on a project site located in various states throughout the US. (Full List : NC, VA, GA, TX, FL, IA, WY) You’ll spend 6-8 months on average per project. If eligible, we offer designated daily per diem in addition to base pay to support and help you cover living expenses and relocation assistance. If eligible, the position includes a vehicle allowance. If eligible, travel home rotation will be one weekend per month away from the...

Overview: The Senior Project Manager is responsible for leading and managing a team of project managers, assistant project managers, and superintendents to deliver exceptional results for our clients. The Senior PM is an executive level position, and is expected to identify, propose, close, and manage construction projects. Location & Travel Details You’ll get the opportunity to travel across the US, helping our team build infrastructure projects. This is a traveling position, up to 100% of the time . You have the potential to be placed on a project site located in various states throughout the US. (Full List : NC, VA, GA, TX, FL, IA, WY) You’ll spend 6-8 months on average per project. If eligible, we offer designated daily per diem in addition to base pay to support and help you cover living expenses and relocation assistance. If eligible, the position includes a vehicle allowance. If eligible, travel home rotation will be one weekend per month away from the...

Overview: Responsible in managing, leading, coordinating, and administering multiple projects at separate locations from the conceptual stages through planning, engineering, procurement, construction, start-up, performance testing, initial operations, and prime contract close-out. Responsible for assisting Business Development in expanding current work scope, developing proposal technical and pricing strategies and preparing proposal execution strategies/plans. Also supports communications and presentations to customers. Supervises the development of budgets and schedules, manages performance, reports progress, and initiates action to assure project objectives and schedules are met and work is performed within budget and according to specifications. Resolves problems and manages the final turnover of the project to the customer. Provides leadership for the development and maintenance of a high-performance project team. Has overall management responsibility for project...