49 customer service specialist jobs found in Pittsburgh

Job Overview We are seeking a dedicated and detail-oriented Intake Specialist to join our team. The ideal candidate will play a crucial role in managing the initial contact with clients, ensuring that their needs are accurately assessed and addressed. This position requires strong organizational skills, excellent communication abilities, and a commitment to providing exceptional service. Client Advocate: Serve as the primary point of contact for returning citizens, ensuring they feel supported and understood. Advocate for clients’ needs within the organization and with external service providers. Needs Assessor: Conduct thorough assessments to identify clients’ immediate and long-term needs. Develop personalized reentry plans based on individual assessments. Resource Coordinator: Connect clients with internal and external resources to address their needs. Ensure seamless coordination of services, including housing, employment, education, healthcare, and...

FRESH. FORWARD. FLOWERS. Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community. Full-time employees are offered the following benefits : Comprehensive health and medical benefits 401(k)...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Learning & Talent Development Specialist within PNC's Human Resources organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Downers Grove, IL, Dallas, TX or Denver, CO. This role supports learning & development functions for the Corporate & Institutional Banking and/or Asset Management business lines. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Compliance Program Specialist within PNC's Treasury Management Healthcare Operations organization, you will be based remotely. Responsibilities / Requirements: Demonstrates strong communication and stakeholder engagement skills to effectively partner with operations, risk, and business teams. Delivers a high level of customer service in support of compliance initiatives. Prior experience in Treasury Management Lockbox and/or Healthcare operations environments is a plus. Supports adherence to data privacy and regulatory requirements, including handling of sensitive healthcare...

IF HELPING OTHERS IS YOUR PASSION, WE HAVE THE JOB FOR YOU! Tri-State OrthopaedicsSports Medicine, a well-respected and busy orthopaedic practice, is recruiting a full-time Customer Service/P atient Access Representative to primarily work at their North Hills/McCandless office. JOB QUALIFICATIONS: Excellent Customer Service and Communication Skills Medical Experience Preferred Excellent Verbal and Written Communication Computer Skills are Essential Positive and Upbeat Attitude Strong Organizational Skills Detail Oriented with Ability to Multitask in a Fast-Paced Environment WHY YOU SHOULD APPLY/BENEFITS: Health insurance Dental insurance 401k/Profit Sharing Plan Generous Paid Time Off in addition to seven paid holidays Paid Lunch Break Opportunities for Advancement Free Parking SCHEDULE: This REWARDING full-time position carries a 40-hour work week Monday through Friday primarily at our North Hills Office. As a Member of a...

Position Overview Job Description Summary At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Strategy & Planning Specialist Senior within PNC's Finance organization, you will be based in Pittsburgh, PA. This role resides within PNC's Continuous Improvement Program (CIP). CIP is responsible for ensuring that PNC's annually published efficiency target is achieved and helps repurpose expenses to higher-priority needs across the organization. The team partners with all lines of business and regularly engages senior leaders to identify, size, and execute efficiency opportunities. Key Responsibilities This role supports enterprise-wide efficiency work, including...

Job Profile Position Overview Job Description Summary At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Strategy & Planning Specialist Senior within PNC's Finance organization, you will be based in Pittsburgh, PA. This role resides within PNC’s Continuous Improvement Program (CIP). CIP is responsible for ensuring that PNC’s annually published efficiency target is achieved and helps repurpose expenses to higher-priority needs across the organization. The team partners with all lines of business and regularly engages senior leaders to identify, size, and execute efficiency opportunities. Key Responsibilities This role supports enterprise-wide efficiency work,...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Security Specialist - Akamai within PNC's Enterprise Information Security organization, you will be based in Pittsburgh, PA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Due to the nature of the role, willingness to participate in on-call/weekend/evening...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Marketing Specialist Senior within PNC's Marketing organization, you will be based in Pittsburgh, PA, Philadelphia, PA, Cleveland, OH, Tyson's Corner, VA, Birmingham, AL, Chicago, IL or Houston, TX. Position Overview: Develops integrated growth marketing programs delivering multi-channel campaigns focused on the client journey with the objective of improving cross-sell penetration and strengthening portfolio retention within Small Business product verticals. Key Responsibilities: Marketing Campaign Strategy & Execution: Lead execution of cross-sell, retention, and engagement...

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania. Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team! Location: Woods Run Complex Pittsburgh, PA Summary: The Telecommunications Technical Specialist will provide detailed scopes utilized for the successful design and construction of telecommunications assets, taking into account the...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Sr Vendor Relation Risk Specialist within PNC's Linga organization, you will be based in Pittsburgh, PA, Chicago, IL or Naples, FL. The ideal candidate will have experience within the restaurant or retail industry, SaaS, and payment gateways. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Banking Specialist within PNC's Retail Banking organization, you will be based in Pittsburgh, PA at the Brentwood Whitehall branch. PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Acquires and expands share of wallet for Consumer and...

Top Job Located in PIttsburgh, PA Salary: $16-18/hr. DOE Call Center Representative| Customer Service Representative| Support Specialist Location: Irwin, PA 15642 Schedule: Monday - Friday| 8:00-4:00pm| Full-Time Express Employment Professionals is hiring a Call Center Representative on behalf of one of our clients. We are seeking motivated individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer service while supporting taxpayers and businesses. This position involves managing inbound and outbound communication, resolving account inquires, maintaining accurate documentation, and providing support across multiple channels. The ideal candidate would be professional, detail-oriented, and committed to delivering a positive customer experience. Job Responsibilities: Provide high-quality customer service via phone to taxpayers and business owners Handle inbound inquires related to accounts, tax...

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Executive Client Relations Specialist you will be within PNC's Office of the Customer (OOTC) organization, supporting Executive Client Relations (ECR). This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. The schedule for this position is Monday through Friday from 8:00am to 5:00pm EST. Prior Retail Support/Escalations experience is preferred for this opportunity Preferred experience in: Complaint resolutions, Complaint Management Systems & Tools, Client Facing experience. Preferred Product Knowledge: Retail Products &...

Primary Responsibilities Deliver accurate and timely service daily to advisors and clients with a "one contact resolution" mindset. Take ownership of client issues and work towards prompt resolution, following through until the matter is fully resolved. Handle all communications between the custodians and Operations with advisors or clients. Provide comprehensive operational support to clients, which can include facilitating monetary, account opening, maintenance, and paperwork requests. Act as a strong advocate for our clients, demonstrating empathy and understanding their requests and needs. Prioritize and manage multiple advisor and client requests simultaneously through different communications channels (such as email, Microsoft Teams, phone, and CRM/portal), ensuring our service level agreements are met. This requires strong organizational and time management skills, as well as the ability to handle competing priorities and manage client and advisor...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Portfolio Analytics and Strategy Specialist Senior within PNC's Data, Model & Analytics Marketing & Customer Analytics organization supporting Cards & Lending Campaign Delivery and Analytics Center of Excellence, you will be based in Tysons Corner, VA, Pittsburgh, PA or Wilmington, DE. Role Overview: We are seeking a senior specialist to optimize PNC campaign delivery process and identify profitable account growth opportunities through process/data analytics across all Retail Lending products (Consumer Card, Business Card, Unsecured Installment Loans, HELOC, and Mortgage)....

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Specialist Senior within PNC's Technology organization, you will be based in Pittsburgh PA Skills Sets Manual and Automation Testing Automation Testing Tools Test Plans, Test Scripting Test Documentation PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position....

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Specialist within PNC Wealth Management, you will be based in Pittsburgh, PA at the Tower at PNC Plaza. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Executes complex transactions/processes of moderate to high risk and financial value utilizing...

THE COMPANY Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers worldwide. Founded in 1871, the company generated sales of 39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and markets. ContiTech is one of the world's leading industry specialists. The Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 39,000 employees in more than 40 countries and sales of some 6.4 billion euros (2024), the global industrial partner is active with core branches in Asia, Europe and North and South America. Are you ready to shape...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience & Planning Specialist Sr. within PNC's Retail organization, you will be based in Pittsburgh, PA; Charlotte, North Carolina; Dallas Texas; or Cleveland OH. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Supports one or more line of...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Security Specialist Sr within PNC's Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Denver, CO; Birmingham, AL; or Phoenix, AZ. About the Role We are seeking a Software Security Specialist Sr – AI Security to lead the secure design, development, and assessment of GenAI and Agentic systems across the organization. Key Responsibilities Mature Gen AI and Agentic policy and playbooks Mature Risk based approach to appropriately designate level of review for each GenAI and agentic use case Partner with Architecture, Automation, Data Science, Lines...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. We are looking to hire a Marketing Specialist Senior to support Institutional Asset Management (IAM) within PNC's Marketing organization. Position Overview: This role leads integrated marketing efforts for Institutional Asset Management (IAM), driving audience-focused campaigns, thought leadership, and multi-channel engagement to support business growth across key segments and capabilities. Key Responsibilities: Audience & Product Marketing Execution: Support primary audience segments and core capabilities by developing targeted campaigns that align with key business priorities,...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a LOB Risk Specialist Senior within PNC's Supply Chain organization, you will be based in Pittsburgh, PA. The ETPM Risk Office Senior is an experienced risk professional responsible for executing effective oversight, review, and credible challenge of third party risk activities within the Enterprise Third Party Management (ETPM) program. This role is aligned to one or more Lines of Business (LOBs) and supports the delivery of consistent, well-governed third party risk management in accordance with enterprise standards and regulatory expectations. The Senior Risk Officer partners with first...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lending Transaction Specialist, within PNC's Commercial Lending Organization, you will be based in Brecksville, OH; Pittsburgh, PA; Dallas, TX; Houston, TX; East Brunswick, NJ; Kalamazoo, MI; or Denver. CO. Hours for this role are Monday – Friday, 8:00 am EST – 5:00 pm EST. Preferred qualifications include experience with ACBS and Commercial loan servicing platforms. It is also highly preferred to have Agent and Syndicated loan experience and experience with Monetization for this role. The Lending Transaction Specialist is responsible for managing a complex portfolio of commercial...