Guardian Life
Pittsfield, MA, USA
Are you a problem solver who enjoys diving into issues, breaking down barriers and providing solutions? Do you enjoy challenges and possess strong interpersonal skills to effectively communicate with both external customers and business teams? Is a culture where People Count, We Do the Right Thing, and We Hold Ourselves to Very High Standards important to you? If so, then you might be our next Multi-Life Billing & Service Specialist! You will Process timely and accurate invoices Manage post-sale operations to meet the needs of various clients Manage end to end communication, resolution and communication to customer inquires Build and maintain strong relationships with assigned Multi-Life customers Proactively manage customer plans activity to ensure integrity of all assigned accounts, timely communication, and accurate data Provide upfront and continual education of the customer on Guardian processes, policies, procedures including...
