Full time
Rivian Automotive
Plymouth, MI, USA
About Us: Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary: Responsible for helping support Rivian’s Service and Collision Team’s day to day needs by providing after sales support to independent 3P service and collision centers. This role will require strong initiative, independent judgement, an ability to problem solve, and cross-team collaboration. Responsibilities: Standardize escalation support prior to management involvement Develop training/documentation to further scale our support model...


