107 client success manager jobs found in Providence

Job Summary: The Lead Specialist, Customer Success (Enterprise) serves as the Enterprise Customer Success Manager (CSM) for Pearson’s most strategic enterprise accounts. This senior individual contributor will lead complex, cross-product success programs focused on driving measurable adoption, value realization, and executive-level impact. You will orchestrate product-level metrics, adoption strategies, and enablement efforts into a unified enterprise value story. Collaborating with Client Partners, Delivery Partners, and Product CSMs, you will ensure customer investments translate into tangible outcomes, quick time-to-value, and demonstrable ROI. This role is critical in helping enterprise customers clearly see and communicate the business impact of their Pearson partnership. What you will do: Lead complex, multi-product onboarding and adoption initiatives for strategic enterprise customers, ensuring coordinated execution across teams. Integrate product-level...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Manager, Customer Success As our Manager, Customer Success at PagerDuty, you will be reporting to the...

B2B Supplier/Merchant Enablement, Manager (Remote Eligible) At Capital One, we think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one that reaches fifty+ millions of consumers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaborations and delivers great customer experiences. Business Cards & Payments is one of the fastest growing financial products in the industry. A key part to its success over the course of the next 3-5 years will be developing market leading products that combine simplicity and human centered design, with the rich functionality expected by commercial entities. As part of the Supplier Enablement Team, you will work hand in hand with clients and vendors alongside our sales,...

Senior Mainframe System Programmer - zOSRemote - United StatesJR013018 Position Summary The Senior Mainframe Systems Programmer provides support for on-going projects that require the installation, testing, and implementation of new z/OS operating systems and other 'system' software. Includes: Maintenance and debugging of systems software, Coordination with other technical teams (CICS, Database, Network, Hardware/Storage, etc) in accomplishing assigned tasks, Research and evaluation of new software and hardware products, Assisting team members and other areas with technical questions and problem resolution, Monitoring and tuning of systems software, Functional knowledge, use of z/OS components and detailed knowledge of support products such as tape management, scheduling, security, monitoring systems, and other z/OS supporting systems software. Note: Thisis notan Applications Programming position. Position reports to Manager, Mainframe Systems Programming. Key Areas of...

The Program SeniorManager - Fleet Solutions plays a critical role in designing, piloting, andscaling a complex fleet management platform for a large, global enterpriseclient. This role leads end-to-end delivery of cross-functional programsspanning operations, technology, field execution, finance, and partnerecosystems. Operating at theintersection of strategy and execution, this leader translates clientrequirements into scalable operating models, governs multi-workstream delivery,and ensures pilots mature into repeatable, profitable solutions. The role isaccountable for program outcomes across safety, cost, service quality, andspeed to scale. This position is part ofCBRE's GIS Program Management function and represents a key leadership rolewithin a strategic growth initiative. What You'll Do Program Leadership& Delivery Lead large, complex, cross-functional fleet programs from concept through pilot, scale, and steady-state operations using formal program...

The Commercial Card Product Group manages payment solutions for the Bank's clients, including small businesses and corporations. As the Commercial Card Product Manager, you will be a thought leader around the execution to expand and develop strategy to support UMB's Commercial card solutions. You will conduct market research and competitive analysis, define product features and functionality, and among many other critical activities. This is a subset of the overall responsibilities which involves other multiple initiatives as assigned by Bank Product leadership. This role is hybrid (Mon through Thu on-site / Fri remote) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area. However, the remote location must be within the US. How you will spend your time: Manages the complete product process, including the proposal, filing, and implementation of all pricing and product changes....

UMB's Corporate Trust and Escrow Services is a nationally recognized and ranked provider of bond trustee and agency services to the corporate and municipal marketplaces. Our trust services reach beyond traditional offerings to servicing aviation, reinsurance and funeral trusts, while our agency business provides solutions for escrow and other transactional needs.?Our team provides bond trustee and agency services to municipal and corporate issuers of taxable or tax-exempt debt. We also provide escrow-related and custodial services to corporations, not-for-profits, partnerships, and other business entities and individuals. The Corporate Trust Specialist role supports our Corporate Trust team by acting as the main point of contact for our clients and ensuring we deliver the unparalleled customer experience. This role will provide highly complex support to an assigned group of clients in the loan agency space that is a specialty niche clientele, unique and specialized from the...

Workday Enterprise Solution Architect Req number: R7276 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a Workday Enterprise Solution Architect ready to take us to the next level! If you have extensive understanding on how to transform business requirements into a scalable solution and are looking for your next career move, apply now! Job Description We are looking for an Workday Enterprise Solution...

Job Description The Strategic Customers Engineering team manages Oracle Cloud Infrastructure's most important and fastest-growing customer relationships. These customers are building workloads on OCI that will drive Oracle's growth, and our mission is to ensure their success with best-in-class compute, storage, networking, and an expanding set of AI-focused services. We are seeking a Senior Manager (M3) to join the Strategic Customers Engineering organization within Oracle Cloud Infrastructure. This executive role will lead a high-performing team that partners with operational leaders at our top customers while driving cross-functional alignment across OCI engineering, product, operations, and executive leadership. The Strategic Manager will own delivery of OCI's critical programs, ensure strategic alignment with customer objectives, and shape OCI's roadmap. Career Level - M3 Responsibilities Lead a team focused on program delivery for customer programs.Partner...

Job Description Federal Project Manager III - Oracle Health (EHR Pre and Post Go-live Readiness) Travel: 80% Overview: The Federal Project Manager is responsible for site-specific Pre and Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Roles and Responsibilities Manage all communication and relationships between the site and the Oracle Health Readiness Team Manage the site-specific project plan and timeline and drive local site Informatics to success in preparing them for their roles Post Go-Live Present content and drive execution of the Readiness Support Methodology at a local level...

About the Role: As a Senior Project Manager, you will be responsible for providing project management services to an assigned high-profile Aviation or Government & Defense client account to help achieve the company's strategic business objectives. This job is part of the Project Management function. They are responsible for the management of projects from initiation through completion. What You'll Do: Manage all areas of project management for multiple projects. This includes planning, design, construction, occupancy, and closeout with respect to the delivery of specific site-based work for various projects. Work collaboratively alongside the Regional Project Managers Scheduler, Estimator, and Controller to manage the site. Interface with various internal and external stakeholder groups to align the necessary consultations and approvals. Work with the contractor to coordinate the required permits, approvals, and consents as well as to...

Job Description Site Project Manager II Travel: 80% Overview: The Site Project Manager is responsible for site-specific Post Go-Live Transition Readiness project plan management; completing deliverable status reports to the client and internal teams; coordinating activities and ownership with client counterparts; executing Transition Readiness Methodology to ensure local informatics readiness to assume ownership of EHR support; advising the client on expectations in a consultative role; and managing client communication. Roles and Responsibilities Manage all communication and relationships between the site and the Oracle Health Readiness Team Manage the site-specific project plan and timeline and drive local site Informatics to success in preparing them for their roles Post Go-Live Present content and drive execution of the Readiness Support Methodology at a local level Own coordination of the Event Driven methodology with internal and...

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity Within Enterprise Technology, Program Execution is responsible for managing all aspects of project and program delivery including: Portfolio Project demand management lifecycle Business and data analysis Project and program implementation Portfolio projects delivery management Ultimately the team must ensure projects are delivered to time, budget and quality targets that ensure ET itself delivers on its commitments to global and member firm stakeholders. This is a leadership role, and the candidate will lead a hardworking team who are responsible for delivering projects and programs across large parts of EY globally. This role will be responsible for driving all aspects of project and program...

Work Location: Providence, Rhode Island, United States of America Hours: 40 Pay Details: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Personal & Commercial Banking Job Description: The Retail Banker II Float is a Customer liaison that is integral to...

Job Description Oracle Cloud Infrastructure (OCI) is scaling at an unprecedented pace to support the next generation of AI-driven workloads. We are seeking a Senior Principal Technical Program Manager (TPM) to lead engagement and AI capacity buildout for large-scale enterprise customers , acting as the end-to-end execution owner across customers, data center design and architecture, engineering, and infrastructure. This is a high-visibility, high-ambiguity role with direct influence on OCI business decisions , investment priorities, and r­egional capacity strategy. You will operate independently in problem spaces where requirements are incomplete, architectural tradeoffs are complex, and decisions have material impact on OCI's long-term platform direction and customer commitments. Success in this role requires exceptional technical depth and breadth, strong business judgment, and the ability to drive clarity and execution without predefined playbooks. Sitting at...

Job Description Oracle Cloud Infrastructure (OCI) is scaling at an unprecedented pace to support the next generation of AI-driven workloads. We are seeking a Senior Principal Technical Program Manager (TPM) to lead engagement and AI capacity buildout for large-scale enterprise customers , acting as the end-to-end execution owner across customers, data center design and architecture, engineering, and infrastructure. This is a high-visibility, high-ambiguity role with direct influence on OCI business decisions , investment priorities, and r­egional capacity strategy. You will operate independently in problem spaces where requirements are incomplete, architectural tradeoffs are complex, and decisions have material impact on OCI's long-term platform direction and customer commitments. Success in this role requires exceptional technical depth and breadth, strong business judgment, and the ability to drive clarity and execution without predefined playbooks. Sitting at...

Job Description We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place. The Value Realization workstream partners with the VA to measure, track, and maximize the value of the Federal EHR. The team uses a data-driven approach to establish baselines, monitor key metrics, and identify performance improvement opportunities before and after go-live. Key activities include: Baselines...

Job Description Team Overview? The Data Center Infrastructure Delivery team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers who work collaboratively with vendors and internal teams to ensure the successful execution of complex data center construction and network projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. This team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success.? Senior Principal Program Manager Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence in delivery. You will engage with...

The Account Manager is responsible for growing and retaining their assigned Dodge Construction Network (Dodge) clients by proactively problem solving and determining the path to value for each customer. The customers will primarily be small to medium businesses, including General Contractors, Subcontractors, and other verticals inside the commercial construction industry. This is a full-time position and reports directly to the Director, Regional Sales. Preferred Location This a remote, home-office based role, and candidates must be located in the Continental United States. Travel Requirements A willingness to travel as needed for face-to-face meetings with accounts is required for this position. Essential Functions Responsible for building and maintaining strong relationships with existing clients to include understanding clients' needs, providing support and ensuring customer satisfaction Develop strategies to increase sales and revenue for...

Job Description We are seeking a dynamic and results driven Senior Manager to lead and develop a high-performing team while driving strategic initiatives that align with our organizational goals. This role requires a strong leader with expertise in change management financial accountability for a portion of revenue and/or margin, excellent communication skills, and a passion for fostering collaboration and innovation. If you thrive in a fast-paced environment excel and managing budgets and resources and are committed to driving operational and financial success, we invite you to join our team. To be successful in this role: Ability to motivate, coach and develop team members Experience in building a high-performing team and fostering collaborative culture Strong decision-making and problem-solving skills Proven ability to set goals, measure progress and drive results Experience in revenue and/or margin management, resource allocation, and...

Job Description Job Title: Outside Plant (OSP) Manager - OCI Gigascale Data Centers Role Summary The Outside Plant (OSP) Manager is responsible for planning and delivering all OSP scope required to bring OCI gigascale data center sites to readiness, fiber route strategy and diversity, duct bank/civil infrastructure, entrance facilities, and carrier/utility coordination. This role drives schedule certainty across complex external dependencies (permitting, inspections, rights-of-way, and carrier turn-ups) and ensures field execution meets OCI standards for safety, quality, resiliency, and long-term operability. Responsibilities Key Responsibilities OSP Delivery & Site Readiness Own OSP scope delivery for assigned gigascale sites/leasing programs: conduit/innerduct, duct banks, handholes/manholes/vaults, pathways to entrance facilities, and fiber placement/splicing coordination. Build and maintain integrated OSP schedules aligned to data center...

Job Description The Principal Data Center Construction Schedule Manager is responsible for overseeing all scheduling activities for a 1GW GoBig data center site, this pinnacle role ensures integrated project timelines, critical milestone management, and seamless cross-functional coordination from design through commissioning. The Principal Scheduler provides expert leadership in critical path scheduling, risk mitigation, and schedule recovery, driving on-time, on-budget delivery in one of OCI's most complex and high-impact projects. This position demands exceptional skill in schedule analysis and transparent reporting to maintain stakeholder accountability at every stage. Success in this role will set the standard for data center scheduling excellence and shape best practices for OCI's future large-scale deployments. This role is located in Saline, MI remote not available for this position. Responsibilities Key Responsibilities: Oversee and review the...

Customer Success Manager At Pearson, we are committed to a world that is always learning and to the people who make that possible. From foundational learning through career advancement, we help learners build the skills and confidence they need to thrive in a rapidly changing economy. We are reimagining how education and workforce readiness come together—creating innovative solutions that help institutions expand access, improve outcomes, and better serve learners across every stage of life. As a part of our Career Ready portfolio of products, Certiport helps learners gain knowledge and develop skills necessary to achieve academic and professional success.Through learning materials and industry-recognized certification exams, Certiport is the market leader in preparing learners with demonstrable skills that are in high demand in the workplace. About the Role We are seeking a proactive and empathetic Customer Success Manager (CSM), Certiport to ensure the...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY's Oracle Services practice is a national consulting practice that assists in planning, pursuing, delivering and managing large, complex full lifecycle initiatives. We also provide our clients with experience in leading practices, methods and resources using Oracle applications and technology. The Oracle Services practice advises clients to understand, architect and implement the business processes and cloud technologies required to optimize their business. Join our dynamic team as a Senior Manager in Oracle Services focusing on the Industrials sector. Your role will be instrumental in selling and leading client engagements and pursuits. We assist clients in solving complex business challenges by leveraging...