59 management jobs found in Riverwoods

Senior Business Manager - GenAI Management Strategy Summary: As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to develop frameworks for managing Generative AI and Model risk as we expand the company's use of LLMs and Agentic AI systems. You will lead and team with world-class professionals to develop, test, and execute risk management practices that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6...

Manager, Project Management - Global Payment Network (Network Products and Platforms) Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. As a Manager, Project Management at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements. You will lead...

Director Of Risk Management As a Risk Management Director in Capital One, you will apply your leadership and analytical skills to our highest profile Risk Management projects. You will lead a team of Risk Specialists and act as a thought leader working across the enterprise to develop and implement cutting edge Risk solutions to ensure Capital One’s continued stability and success. Directors in Capital One’s Risk Management organization partner with Executives and lines of business to drive organizational change in order to better manage the Company’s Risk in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. Directors in Risk Management at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and...

Senior Manager, Enterprise Risk Data Management As a Second Line Risk Advisor - Data Risk Management (Senior Risk Manager) at Capital One, you will be acting as a trusted data risk advisor to divisions (first line business units) and technology partners. You will leverage your deep expertise in data risk management to provide effective challenges, ensuring the company's data management practices align with both regulatory requirements and enterprise risk appetite. This role is an opportunity to take on key responsibilities in identifying potential data risks, influencing key stakeholders, and assessing data risk across Capital One divisions. As part of the second line of defense, you will engage with product and technology partners, providing insight and influencing the integration of data risk controls into day-to-day operations. You'll bring a proactive, innovative mindset to designing processes and performing risk assessments to safeguard Capital One's data management...

Senior Manager, Process Management - Test Card Program As a Senior Manager or Manager of Process Management, you will lead a team of process associates in delivering flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company's bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each and every time. We are seeking dedicated, disciplined, process professionals who excel in a team environment and are experts in process improvement. This individual will have demonstrated that they can improve company processes in the past, resulting in saving time and resources for the company. This individual must...

Posted Date 4/17/2026 Description Principal Associate, Process Management - Card (Hybrid) As a Principal Process Manager on the Campaign Management and Execution Team, you will be part of a smart, talented team engaged in our customer engagement journey from Acquisitions to Servicing within Personal Loans. This role will directly support overall strategy, driving new and innovative opportunities for the Campaign Management and Execution team, leading our Chat and IVR processes, partnering with stakeholders, and leading the delivery of quality measurements, providing effective/measurable feedback, and process improvements. We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly. Being detail oriented along with the ability to connect dots among all the different teams/systems is key to success in this position....

Process Management Director - PULSE Operations We are seeking a high-impact Director of PULSE Operations to drive strategic direction and operational excellence across our core processes. You will be directly accountable for the performance of ourfraud operations, dispute operations, and analytics teams, ensuringeffective risk mitigation, data-driven decision-making, and scalable operational performance across the PULSE network. This isn't just about oversight; it's about transformation. By bridging the gap between Technology and Business strategy, you will identify opportunities to streamline our workflows and mitigate risk. You'll lead a dedicated team of managers and staff, fostering an environment where risk awareness and professional growth go hand-in-hand. Responsibilities: Direct assigned PULSEOperationsteamsensuring business strategic initiatives are achieved byanalyzing metrics, establishing priorities,and improving operational effectiveness. Assign and...

Principal Associate, Process Management - Card (Hybrid) As a Principal Process Manager on the Campaign Management and Execution Team, you will be part of a smart, talented team engaged in our customer engagement journey from Acquisitions to Servicing within Personal Loans. This role will directly support overall strategy, driving new and innovative opportunities for the Campaign Management and Execution team, leading our Chat and IVR processes, partnering with stakeholders, and leading the delivery of quality measurements, providing effective/measurable feedback, and process improvements. We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and have the ability to adapt to change quickly. Being detail oriented along with the ability to connect dots among all the different teams/systems is key to success in this position. This is an excellent opportunity to...

Director, Enterprise Risk Management Issues & Events Do you want to be part of an organization that's dedicated to helping Capital One identify, manage and effectively mitigate risk - for our customers, our communities and our associates? As part of Enterprise Risk Management (ERM), you'll work with talented associates to provide oversight and guidance for our risk assessment programs and our risk and risk mitigation methodology that ensure our businesses effectively manage risk. Enterprise Risk Management is a critical function within the firm's second line of defense that establishes the bank's approach to risk management and ensures adherence to strong risk management practices across the organizations. We are seeking a senior leader within our ERM team to lead our Issue and Event Management Program. This leader will ensure that our core capabilities to identify, manage, and resolve Issues and Loss Events are well managed, continuously improving, and identifying...

Lead Relationship Management - (Remote-Eligible) Responsible for building and maintaining a portfolio of key relationships with external and internal account stakeholders to drive business growth. Works cross functionally to meet business objectives such as new revenue generation, capability deployment, or marketing program development. Actively manages and escalates risk and customer-impacting complaints or issues within the day-to-day role to management. Responsibilities : Strategically partner internally and externally to identify new or additional business opportunities within existing high value accounts; maintain and grow relationships to attain new business opportunities and improve client experience. Ensure that risk is being mitigated as needed throughout the portfolio. Proactively address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts while ensuring compliance with new processes and business practices....

Posted Date 5/13/2026 Description Senior Data Analyst, Global Payment Network - MIS At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a S enior Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. Team Description: The Management Information Systems (MIS) Data Analytics team, within the Global Payment Network (GPN) business, provides analytical solutions to payment businesses covering the whole lifecycle of network processes. The MIS...

Senior Data Analyst, Global Payment Network - MIS At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a S enior Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. Team Description: The Management Information Systems (MIS) Data Analytics team, within the Global Payment Network (GPN) business, provides analytical solutions to payment businesses covering the whole lifecycle of network processes. The MIS team aims to safeguard the integrity...

Senior Data Analyst, Global Payment Network - MIS At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a S enior Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. Team Description: The Management Information Systems (MIS) Data Analytics team, within the Global Payment Network (GPN) business, provides analytical solutions to payment businesses covering the whole lifecycle of network processes. The MIS team aims to safeguard the integrity...

Posted Date 5/13/2026 Description Senior Data Analyst, Global Payment Network - MIS At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a S enior Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. Team Description: The Management Information Systems (MIS) Data Analytics team, within the Global Payment Network (GPN) business, provides analytical solutions to payment businesses covering the whole lifecycle of network processes. The MIS...

Posted Date 5/11/2026 Description Manager, Product Manager- Global Payment Network Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Global Payment Network (GPN) organization is driving a renewed mission to transform its Platforms and Products. GPN encompasses the relationships, technologies, platforms, products, and processes that facilitate the movement of money for Cards, Merchants, Banks and Commercial Products across both domestic and international rails. For Product Managers, understanding and...

Manager, Product Manager- Global Payment Network Manager, Product Management (PXDP50) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The Global Payment Network (GPN) organization is driving a renewed mission to transform its Platforms and Products. GPN encompasses the relationships, technologies, platforms, products, and processes that facilitate the movement of money for Cards, Merchants, Banks and Commercial Products across both domestic and international rails. For Product Managers, understanding and strategically managing the GPN is...

Director Compliance Advisory - Personal Loans Corporate Compliance is seeking a Director to join our US Card and Personal Loans Compliance Advisory team supporting Personal Loans. The Compliance Director will provide compliance advice regarding business strategy and new products to leaders in a growing business area; this Director will also own the management and oversight of a robust Compliance Management Program (CMP). The successful candidate will be self-starting and entrepreneurial, seeing around corners to identify tomorrow's risks, and able to integrate themselves seamlessly into existing and emerging business segments. The Director will leverage strong analytical thinking skills to ensure all components of the CMP are in place and operating effectively with respect to the business areas for which the team is responsible. Additionally, the associate will leverage strong leadership and influence skills to engage other groups, including Compliance Testing, Legal,...

Principal Associate, Enterprise Messaging Operations Campaign Specialist Capital One, a Fortune Magazine "100 Best Companies to Work For," is seeking an experienced Salesforce Marketing Cloud (SFMC) Campaign Specialist. The Capital One US Card Business is transforming Marketing Operations to be a catalyst, enabling business teams to achieve their goals through the adoption of journey orchestration and marketing automation capabilities supported by well managed delivery processes. This exciting new role will be responsible for consulting with Strategy Leads to design journeys, build audiences and test campaigns to ensure well managed deployments. This associate will play a critical role in the transformation and modernization of owned-digital channel marketing for Card, bringing together consultation and tactical subject matter expertise in email marketing best practices. This associate will have extensive experience with Salesforce Marketing Cloud (SFMC), inclusive of...

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves The Critical Facilities Engineering Manager provides operational, technical, and strategic oversight of critical infrastructure across an account portfolio of approximately 3.0 million square feet of Class A office and data center space. This role focuses on maintaining 100% uptime of facility electrical, mechanical, life safety, and critical back-up systems while ensuring operational...

Posted Date 5/07/2026 Description Director, Data Center Operations At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions. In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and...

Business Director- Network Brand Strategy As a Business Director for the Discover Network Brand team, you will tackle the complex brand questions of a global payments leader. You will partner with world-class professionals to design, test, and deploy strategies that drive brand equity and bottom-line growth. We value a mix of high-level conceptual thinking and rigorous quantitative analysis in a collaborative environment that rewards innovation. The Global Payment Network is a unique network built for global connectivity and partnership. The foundation of our global reach and payments infrastructure rests on three powerful payments leaders and distinct network brands that have operated together for almost two decades. Discover Network is an international acceptance network that provides global acceptance to cardholders of participating Issuers from around the world Diners Club International is a premium issuing brand that has 40+ issuers in 35+ countries; the...

Network Compliance Senior Manager The Network Compliance Senior Manager will perform a key risk management role in the second line of defense for Capital One's network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company's broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the...

Director, Data Center Operations At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions. In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees and the community—we’re a well-oiled...

Senior Associate, Business Risk Control Testing Specialist At Capital One, we’re changing banking for good. We’re looking for a proactive, detail-oriented Business Risk & Controls professional to join our team. In this role, you won't just be checking boxes—you’ll be a strategic partner helping our business lines stay "well-managed." You will be at the intersection of strategy and execution, ensuring our processes are robust, our customers are protected, and our business is compliant with ever-evolving regulations. As a champion of the risk and control environment, you will drive the integration of risk management into the daily heartbeat of the business. Responsibilities: Educate and monitor the business on policy requirements and provide tools/job aids for compliance. Identify and implement controls for operational, financial, and compliance risks while maintaining the risk library. Conduct assessments and design reviews to identify weaknesses and...