2 help desk it support jobs found in Riverwoods, IL

Principal Production Support Specialist - Core Platforms The Principal Production Support Specialist position within the Core Platforms team will play a critical role in supporting the operational health of the global payment network, transaction processing systems, and managing Issuer Identification Numbers (IINs). The role will be responsible for driving and managing the strategic relationship between Client Services and Infrastructure Services. Key responsibilities include assessing operational gaps in Global Operations, providing strategic solutions, maintaining alignment with industry best practices, and prioritizing client focus. The ideal candidate will have a 360-degree understanding of network operations and the payments landscape, have a proven risk mindset and keen eye for detail in a high-risk space as well as strong business analysis skills and the ability to leverage data. Key Responsibilities will include but are not limited to: Managing the transaction...

Principal Associate Counsel - Capital One Software (Hybrid) Capital One Software provides enterprise B2B software and data management solutions to help other businesses accelerate their cloud journeys, manage cloud costs, and secure sensitive data. These products are based on tools Capital One developed internally to support its own large-scale cloud and data management operations, making the bank's technology innovations available to the wider market. The Capital One Software Legal team needs help to support this high growth business. As a Principal Associate, you will apply your drafting, negotiation, and transaction management skills to a major, strategic initiative for Capital One and will partner with your Legal colleagues to help the Capital One Software business go from 0 to 1. This role will require creative thinking and constant communication with business and Legal stakeholders related to selling commercial software products. You will draft and negotiate medium to...