21 operations analyst jobs found in Riverwoods, IL

Senior Business Analyst - Enterprise Arbitration (Enterprise Consumer Product) As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. We are looking for an Associate to join the Enterprise Arbitration team. This team is focused on optimizing inbound channels like EASE, Email, and Site by designing and implementing models and frameworks. These channels are crucial, generating over $2.5 billion in enterprise value annually through marketing and servicing optimization. Our goal is to ensure the optimal message is delivered to the right customer, driving excellent customer experiences and deepening customer...

Sr. Data Analysis Manager- Enterprise External Fraud Data Analytics (People Leader) At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Senior Manager, you will partner cross-functionally with teams throughout the company to validate business impacting analytical tools. You will enhance your technical and analytical skills, while also working with leaders to influence business strategies. With a network of hundreds of Data Analysts, Quants, and Data Scientists, challenging projects with an eye on the bottom line and a focus on work/life balance, we've created a dynamic environment...

Principal Analyst, Capital Markets and Risk - Model Architecture The Liquidity Risk Management (LRM) team , within Capital One's Capital Markets and Analytics (CMA) organization, is responsible for identifying, measuring and managing the company's liquidity risk in accordance with applicable regulations and within our Board approved risk appetite levels. The team utilizes several key liquidity frameworks designed to appropriately analyze and manage the short and long-term liquidity risk across the firm. These frameworks are driven by both internal and regulatory considerations, including Capital One's internal stress tests, the Holding Company's Liquidity position, Liquidity Coverage Ratio (LCR), Net Stable Funding Ratio (NSFR), and Capital One's Contingency Funding Plan. These frameworks are key drivers in shaping the size and composition of the company's liquidity buffer, as well as influencing the funding profile and strategic investments. To ensure we accurately size...

Senior Business Analyst-Issuer Management Summary: As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Following the historic closure of the Capital One and Discover merger, our new collective company faces an opportunity to establish a brand-new working model around which Credit relationships should migrate to the proprietary Discover Network. We are building a new team to establish a cohesive strategy and drive forward a roadmap to migrate Capital One Credit volume to the Discover network. This will employ white space thinking, a strong appetite for action, the ability to work collaboratively and creatively,...

Manager, Process Management - PULSE Governance The PULSE Product Governance Team is responsible for governing the end-to-end product lifecycle, ensuring strong risk management, operational excellence, and transparent decision-making across the product development activities. We evaluate and refine lifecycle controls, enhance process quality and enable consistent governance for program development on Debit products across the Global Payments Network. As a Manager, Process Risk Management at Capital One you'll be responsible for working with business partners to ensure adherence with enterprise risks and controls that support the Product Lifecycle Responsibilities: Manage a team that serves as an interdepartmental liaison, interfacing with lines of Business, Tech and Risk to provide oversight of and adherence to enterprise standards and controls across the Product Lifecycle Oversee management of controls and risk standards through execution, testing, monitoring,...

AML Sr. Investigator I - Special Investigations Unit AML Senior Investigator I - Special Investigations Unit The Anti-Money Laundering (AML) Senior Investigator I supports various AML processes, which includes suspicious activity investigations or other AML processes. The AML Senior Investigator I will work closely with AML Supervisors and Managers to perform other critical functions. The Special Investigations Unit conducts suspicious activity reporting and closing investigations for high-risk typologies, among other items. Responsibilities: Build and maintain awareness of the broader context and implications of the various types of risk affecting the business (e.g., financial, legal, reputation, etc.). Review system generated alerts, assess impact to AML processes, conduct research as required, and document results in written format. Write suspicious activity reports (conducts enterprise wide reviews of the relationship), make closing...

Principal Relationship Management - Strategic Client Management (Remote-Eligible) Our US & Canadian Markets team is seeking a Principal Relationship Management and Business Development Associate to join our Strategic Client Management team. This role will focus on working with companies of key importance to Discover Global Network to overcome long-standing acceptance objections. Responsibilities: Strategic Growth: Strategically identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth Business Development: Creating business cases for new development activities with internal and external partners Relationship Management: Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio of clients to retain, grow,...

Business Analysis Manager - Zelle Fraud Mitigation Strategy Summary: As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. The Retail Bank Customer Protection Team is responsible for developing strategies and defenses to protect Capital One and our Retail Customers from various forms of fraud. As we modernize our systems to meet the needs of digital customers, balancing management of fraud losses while creating a great customer experience is critical to our future success. General Responsibilities *: * Strategic leadership: Develop business strategies that will drive growth, profitability, and...

Audit Senior Manager, Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Audit Senior Manager interested in becoming part of our Audit team. As a member of the Audit team, the candidate will focus on audits of the Global Payment Network, which includes providing independent and objective assurance over compliance, governance, and risk management frameworks supporting payment...

Audit Manager - Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Audit Manager interested in becoming part of our Audit team. As a member of the Audit team, the candidate will focus on Network related audits within the Global Payments Network Line of Business, supporting operational audits. Here's what we're looking for in an ideal teammate: You are a critical...

Principal Technology Auditor- Global Payment Network (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Principal Technology Associate with experience evaluating and analyzing technology and cybersecurity risks interested in becoming part of our Audit team. As a member of the Audit team, the candidate will focus on audits of critical technology functions including technology implementations,...

Tech Audit Manager - Global Payment Network Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Technology Audit Manager with experience evaluating and analyzing technology and cybersecurity risks interested in becoming part of our Audit team. As a member of the Global Payment Network Audit team, the candidate will focus on auditing technology implementations, application controls and IT related risks to the...

Manager, Data Scientist - Model Risk Office Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives. Team Description The Capital One Model Risk Office is dedicated to safeguarding the company from model failures while simultaneously enhancing decision-making through...

Senior Staff Auditor, Consumer Lending (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Senior Auditor interested in becoming part of our Consumer Lending Audit team. As a member of the Consumer Lending Audit team, the candidate will focus on audits that involve conducting operational and compliance-related audits for the US Card and Auto Finance businesses. Responsibilities: Perform risk...

Principal Auditor (Experienced Senior Auditor), Consumer Lending (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Principal Auditor interested in becoming part of our Consumer Lending Audit team. As a member of the Consumer Lending Audit team, the candidate will focus on audits that involve conducting operational, compliance, and risk management related audits for the Capital One Card and Auto...

Principal Relationship Management and Business Development - Strategic Client Management (Remote-Eligible) Our US & Canadian Markets team is seeking a Principal Relationship Management and Business Development Associate to join our Strategic Client Management team. This role will focus on working with companies of key importance to Discover Global Network to overcome long-standing acceptance objections. Responsibilities: Strategic Growth: Strategically identifying and engaging contacts, developing proposals and negotiating agreements to maximize network growth Business Development: Creating business cases for new development activities with internal and external partners Relationship Management: Serving as the liaison between external accounts, maintaining relationships with decision-makers, and advising clients on acceptance and operational efficiencies Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio of...

Senior Staff Auditor, Compliance (Hybrid) Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Capital One is seeking an energetic, self-motivated Senior Auditor interested in becoming part of our Corporate Compliance Audit team. As a member of the Corporate Compliance Audit team, you will focus on conducting operational and compliance audit projects and supporting the annual audit plan. Responsibilities: Perform risk-based reviews and assessments of...

Business Director- Payment Network, Agentic Commerce Strategy As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. Within our Global Payments Network business, the Network Innovation Team is seeking a Head of Agentic Commerce Strategy . In this role you will establish and operate a robust Agentic Commerce Program. Make sense of this fast-moving space by architecting a framework through which we assess and decision business opportunities Craft the execution and governance playbooks to guide the teams and functions supporting our agentic program Work across all direct and indirectly impacted teams to carefully...

Senior Business Manager - GenAI Management Strategy Summary: As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to develop frameworks for managing Generative AI and Model risk as we expand the company's use of LLMs and Agentic AI systems. You will lead and team with world-class professionals to develop, test, and execute risk management practices that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6...

Business Director - GenAI Management Strategy Summary: As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to develop frameworks for managing Generative AI and Model risk as we expand the company's use of LLMs and Agentic AI systems. You will lead and team with world-class professionals to develop, test, and execute risk management practices that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior Business ownership: Have an ownership mindset, and potentially P&L accountability for a business segment. Strategic planning with a 1-6 month...

Manager, Capital Markets and Risk - Internal Liquidity Stress Testing The Liquidity Risk Management (LRM) team, within Capital One's Capital Markets and Analytics (CMA) organization, is responsible for identifying, measuring and managing the company's liquidity risk in accordance with applicable regulations and within our Board approved risk appetite levels. The team utilizes several key liquidity frameworks designed to appropriately analyze and manage the short and long-term liquidity risk across the firm. These frameworks are driven by both internal and regulatory considerations, including Capital One's internal stress tests, the Holding Company's Liquidity position, Liquidity Coverage Ratio (LCR), Net Stable Funding Ratio (NSFR), and Capital One's Contingency Funding Plan. These frameworks are key drivers in shaping the size and composition of the company's liquidity buffer, as well as influencing the funding profile and strategic investments. To ensure we accurately size...