Part time
Metropolitan Airports Commission
Saint Paul, MN, USA
JOB Do you enjoy tweeting and texting? Do you love interacting with people via social media? If so, this is the job for you! Passenger Engagement Assistants are the primary source of information for internal and external guests at Minneapolis-St. Paul International Airport (MSP), one of seven airports operated by the Metropolitan Airports Commission (MAC). Customer inquiries are typically received through telephone, web/text messaging, and social media. Passenger Engagement Assistants use multiple sources of information to provide clear, concise and guest-centric responses using the most effective medium for the guest. Additionally, Passenger Engagement Assistants serve as the front desk receptionist for the airport administration offices located at MSP’s Terminal 1 and provide additional administrative support duties. This position involves daily interaction with the public either in person, on the telephone or through electronic mediums.This position requires excellent conflict...


