56 customer service agent jobs found in Saint Paul

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for wm. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. I. Job Summary As a member of the WM HR organization. The Advisor, HR is tasked with providing tactical, responsive Human Resources support to a high-volume contact center within the Customer Experience organization. The position serves as the first point of contact and trusted advisor for employee relations issues and human resources policies and processes. The HR advisor will champion, demonstrate and uphold WM Commitments & Values to foster an environment of trust, and employee...

Work From Home Principal Agency Liaison Coordinator - Repo Operations This role primarily acts as the point of contact for our external vendors. Responsible for managing, monitoring, tracking and resolving daily metrics and ensuring that the designated Service Level Agreements (SLAs) are met. A successful coordinator contributes to the efficiency, productivity and success of the team. Participates in day-to-day processing functions of vendor operations and will perform a variety of responsibilities that include but are not limited to: recommending and implementing changes to new and/or existing processes or procedures, provide training to increase user understanding of policies and procedures and more. General Responsibilities: Provide training/presentations within the team and to the management team regarding daily functions, issue remediation efforts and other various topics. Work both independently and collaboratively through projects and day to day...

Job Description The SaaS Observability organization oversees all enterprise software services supporting over 25,000 customers and processing more than 60 billion transactions daily. Within this group, the Observability team delivers strategic software solutions and large-scale production engineering services that ensure our cloud products operate with maximum reliability, performance, and resilience. SaaS Observability operates one of the largest telemetry infrastructures in the industry, handling petabytes of data, monitoring billions of objects, and maintaining modern telemetry pipelines across distributed environments. The team is actively advancing its Agentic AI infrastructure to enable intelligent, autonomous observability. We're seeking a visionary Principal Software Engineer - Agentic AI to lead the evolution of our observability platform into an intelligent, agentic AI-powered system. You'll architect scalable solutions that integrate telemetry, LLMs, and...

Job Description The SaaS Observability organization oversees all enterprise software services supporting over 25,000 customers and processing more than 60 billion transactions daily. Within this group, the Observability team delivers strategic software solutions and large-scale production engineering services that ensure our cloud products operate with maximum reliability, performance, and resilience. SaaS Observability operates one of the largest telemetry infrastructures in the industry, handling petabytes of data, monitoring billions of objects, and maintaining modern telemetry pipelines across distributed environments. The team is actively advancing its Agentic AI infrastructure to enable intelligent, autonomous observability. We're seeking a visionary Principal Software Engineer - Agentic AI to lead the evolution of our observability platform into an intelligent, agentic AI-powered system. You'll architect scalable solutions that integrate telemetry, LLMs, and...

Job Description The SaaS Observability organization oversees all enterprise software services supporting over 25,000 customers and processing more than 60 billion transactions daily. Within this group, the Observability team delivers strategic software solutions and large-scale production engineering services that ensure our cloud products operate with maximum reliability, performance, and resilience. SaaS Observability operates one of the largest telemetry infrastructures in the industry, handling petabytes of data, monitoring billions of objects, and maintaining modern telemetry pipelines across distributed environments. The team is actively advancing its Agentic AI infrastructure to enable intelligent, autonomous observability. We're seeking a visionary Principal Software Engineer - Agentic AI to lead the evolution of our observability platform into an intelligent, agentic AI-powered system. You'll architect scalable solutions that integrate telemetry, LLMs, and...

Job Description The SaaS Observability organization oversees all enterprise software services supporting over 25,000 customers and processing more than 60 billion transactions daily. Within this group, the Observability team delivers strategic software solutions and large-scale production engineering services that ensure our cloud products operate with maximum reliability, performance, and resilience. SaaS Observability operates one of the largest telemetry infrastructures in the industry, handling petabytes of data, monitoring billions of objects, and maintaining modern telemetry pipelines across distributed environments. The team is actively advancing its Agentic AI infrastructure to enable intelligent, autonomous observability. We're seeking a visionary Principal Software Engineer - Agentic AI to lead the evolution of our observability platform into an intelligent, agentic AI-powered system. You'll architect scalable solutions that integrate telemetry, LLMs, and...

Travel Specialist, Principal Coordinator - Velocity Black (Remote) Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued...

Senior Manager, Product Management - Velocity Black Request Experiences (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (https://www.capitalone.com/about/newsroom/velocity-black-acquisition/) . Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's...

Working Title: Business Relations Assistant Director Job Class: State Program Administrator, Manager Agency: Public Safety Dept Job ID : 90381 Location : St. Paul Telework Eligible : Yes Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers and DPS employees eligible to bid. Eligible bidders (permanent, classified employees in the same job classification) should apply through self-service and confirm their bid by emailing bryan.beyl@state.mn.us , by 11:59 PM 02/17/2026. Date Posted : 02/11/2026 Closing Date : 03/03/2026 Hiring Agency/Seniority Unit : Public Safety Dept / Public Safety-Managerial Division/Unit : DVS Administrative Services / DVS Management Work Shift/Work Hours : Day Shift / 08:00 AM - 4:30 PM Days of Work : Monday - Friday Travel Required : No Salary Range: $40.26 - $58.20 /...

Job Description At Oracle Cloud Infrastructure (OCI), we are redefining the future of computing for enterprises-building cloud-native systems from the ground up, powered by a global team of visionary engineers, scientists, and creators. We combine the agility of a startup with the scale, security, and reach of Oracle's enterprise-grade platforms. Our Generative AI Service team is pioneering the development of infrastructure and services that harness the transformative power of Large Language Models (LLMs) and Agentic AI systems. Our mission is to build world-class, scalable platforms that enable customers to deploy intelligent agents and applications, deeply integrated with OCI's robust cloud ecosystem. Role Summary As a Consulting Member of Technical Staff (IC5), you will play a pivotal role in designing, building, and optimizing LLM infrastructure, agent execution runtimes, and next-generation developer platforms. You'll collaborate closely with applied scientists and...

Job Description Job Description: Lead AI development from Context Aware Agents, Action Agents to Reasoning Agents, with Multi Agent Orchestration. This will involve strategy and planning through several critical milestones across team of Applied Scientists, Data Engineers and Business Stakeholders. This is a hands on role, requiring coding, testing, delivery and ongoing maintenance and training for solutions in production, as well as fostering business partnership and accountability every step of the way. Lead ML Model Development: Lead the design, development and productionalization of advanced machine learning models for time series and anomaly detection. Responsible for optimizing models to enhance precision, ensuring high performance, accuracy and reliability. Use machine learning, data mining, statistical techniques, and others to create actionable, meaningful, and scalable solutions that drive Cloud Capacity Management and Cost Optimization....

Job Description Job Description: Lead AI development from Context Aware Agents, Action Agents to Reasoning Agents, with Multi Agent Orchestration. This will involve strategy and planning through several critical milestones across team of Applied Scientists, Data Engineers and Business Stakeholders. This is a hands on role, requiring coding, testing, delivery and ongoing maintenance and training for solutions in production, as well as fostering business partnership and accountability every step of the way. Lead ML Model Development: Lead the design, development and productionalization of advanced machine learning models for time series and anomaly detection. Responsible for optimizing models to enhance precision, ensuring high performance, accuracy and reliability. Use machine learning, data mining, statistical techniques, and others to create actionable, meaningful, and scalable solutions that drive Cloud Capacity Management and Cost Optimization....

CCaaS Engineer Req number: R7113 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a CCaaS Engineer, you will be responsible for designing, implementing, and maintaining our cloud-based contact center platforms. Job Description We are seeking a highly skilled and motivated CCaaS Engineer to join our dynamic team. The CCaaS Engineer is responsible for designing, implementing, and maintaining our cloud-based contact...

Cloud Architect, Product Management Location: Remote (US-based) About the Role We are seeking a hands-on, technically deep Cloud Architect to serve as the critical technical bridge between our Engineering, Product Management, and Field teams. In this role, you will act as the primary subject matter expert on the cloud services we support, ensuring our product vision translates into technically sound, commercially viable solutions. You thrive at the intersection of technical execution and product strategy . You'll guide Product Managers during the product development process to ensure first releases of our features meet rigorous enterprise standards, while simultaneously partnering with field teams to ensure post-sale implementations land successfully in complex customer cloud environments. Key Responsibilities Product Strategy & Design: Serve as the technical SME to help PMs translate complex cloud requirements into actionable product...

Job Description As a Consulting Member of Technical Staff, you will be a key contributor in designing and building the foundational infrastructure that powers Oracle's next-generation HealthCare Product Suite. Our product is designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in backend systems, data platforms, and distributed architecture will directly enable AI-first solutions that drive outcomes for clinicians, patients, and healthcare operations. What you'll do Own end-to-end architecture for scalable, reliable distributed services and data platforms powering AI-first healthcare applications. Translate high-level system design into architectural documentation, drive engineering peer reviews, and lead technical decision-making. Prototype critical components, bootstrap projects, and contribute high-quality code with strong code review practices....

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive...

Job Description: Employer: IHC Health Services, Inc. (dba Intermountain Health) Job Title: Machine Learning Operations Engineer - Senior Degree Required: Master's degree or equivalent foreign education Academic Discipline(s): Computer Science, Data Science, Information Systems, or Mechanical Engineering Experience Required: 2 years of experience Alternate Occupations Acceptable: Computer Science, Data Science, Information Systems, or Mechanical Engineering OR Degree Required: Bachelor's degree or equivalent foreign education Academic Discipline(s): Computer Science, Data Science, Information Systems, or Mechanical Engineering Experience Required: 5 years of post-degree progressive experience Alternate Occupations Acceptable: Computer Science, Data Science, Information Systems, or Mechanical Engineering Job Description: Lead the development of machine learning platforms, leveraging model registries, feature stores, and model...

Job Description Are you a sales pro looking to excel in an exciting, large-scale arena? Oracle is a market leader in Cloud ERP because we connect thousands of companies with enterprise products they can trust. This is your opportunity to use your experience with ERP/ERM/CX Sales & Service/HCM to make a big splash in your career. We're looking for an Industry Sales Executive to provide expertise in finance and budgeting solutions tied to Oracle's suite of products. Using your knowledge of ERP, HCM and CX, you'll work alongside Oracle's best sales executives to solve sophisticated customer problems and translate customer requirements into technical solutions. By selling our software/solutions, you'll play a crucial role in driving the continued success of Oracle's Enterprise Applications in North America. If you're ready to bring your sales skills to the forefront of ERP, come and join us! About Oracle ERP, HCM and CX Oracle's outstanding suite of...

Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to the...

Job Description Are you a sales pro looking to excel in an exciting, large-scale arena? Oracle is a market leader in Cloud ERP because we connect thousands of companies with enterprise products they can trust. This is your opportunity to use your experience with ERP/ERM/CX Sales & Service/HCM to make a big splash in your career. We're looking for an Industry Sales Executive to provide expertise in finance and budgeting solutions tied to Oracle's suite of products. Using your knowledge of ERP, HCM and CX, you'll work alongside Oracle's best sales executives to solve sophisticated customer problems and translate customer requirements into technical solutions. By selling our software/solutions, you'll play a crucial role in driving the continued success of Oracle's Enterprise Applications in North America. If you're ready to bring your sales skills to the forefront of ERP, come and join us! About Oracle ERP, HCM and CX Oracle's outstanding suite of...

Job Description: Employer: IHC Health Services, Inc. (dba Intermountain Health) Job Title: Machine Learning Operations Engineer - Senior Degree Required: Master's degree or equivalent foreign education Academic Discipline(s): Computer Science, Data Science, Information Systems, or Mechanical Engineering Experience Required: 2 years of experience Alternate Occupations Acceptable: Computer Science, Data Science, Information Systems, or Mechanical Engineering OR Degree Required: Bachelor's degree or equivalent foreign education Academic Discipline(s): Computer Science, Data Science, Information Systems, or Mechanical Engineering Experience Required: 5 years of post-degree progressive experience Alternate Occupations Acceptable: Computer Science, Data Science, Information Systems, or Mechanical Engineering Job Description: Lead the development of machine learning platforms, leveraging model registries, feature stores, and model...

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive...

Become a part of our caring community and help us put health first The Call Quality Professional 2 at IFG is responsible for monitoring, evaluating, and documenting the quality of telephonic sales enrollment calls conducted by downline agencies and internal sales partners. This role ensures compliance with carrier requirements, CMS guidelines and IFG internal quality standards. The Call Quality Professional 2 reviews call flow accuracy, disclosure completeness, sales ethics, and adherence to approved scripts. Work assignments are varied and require interpretation of regulatory standards, independent judgment, and the ability to identify and escalate high risk behaviors. The Call Quality Professional 2 supports IFG's end-to-end quality process by conducting audits of telephonic sales calls, identifying compliance risks, documenting quality findings, and providing clear feedback to sales agents. This role contributes to IFG's mission of elevating consumer experience,...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent digital future. Our elite team of product leaders, data scientists, designers,...