2 jobs found in Somerville

Manager, Global Billing Operations – Contract Location: Boston, MA (3x onsite – moving to Financial District) Pay: $55–65/hr Overview High-growth, global tech company seeking a Manager of Global Billing Operations to step in immediately and lead billing and AR functions. This role owns end-to-end billing, collections, and process optimization across a complex SaaS customer base. What You’ll Do Lead global billing operations (100–150 invoices/week across 1,500+ customers) Own invoicing lifecycle/process Manage AR, collections, cash application, and dispute resolution Partner with Deal Desk, RevOps, Sales, and Finance on contract-to-cash flow Drive process improvements, automation, and scalability Ensure SOX compliance, audit readiness, and controls Manage and mentor a team of 3 What We’re Looking For 8+ years in billing / finance ops (SaaS/tech preferred) 3+ years of management experience Strong Order-to-Cash, AR, and collections...

Job Title: Help Desk Analyst Location: Boston, MA (Onsite) Duration: 6 Months Contract Position Overview "Navitas Partners, LLC" is seeking a skilled and customer-focused Help Desk Analyst to provide technical support to end users in a fast-paced enterprise environment. The ideal candidate will have strong troubleshooting skills, experience with Microsoft technologies, and a commitment to delivering excellent customer service. Key Responsibilities Provide technical support and troubleshooting for a wide range of software applications and hardware systems Assist with onboarding new users, including creation of Active Directory (AD), email, application, and VPN accounts Manage Microsoft Office 365 (M365) services, including Exchange mailboxes, shared calendars, and distribution groups Assign and manage permissions for mailboxes, calendars, and file shares Support Active Directory security group memberships and on-premises file share access Monitor...