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3 drivers jobs found in Springdale

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IG
Video Support Agent
Insight Global Springdale, OH, USA
Job Description The Client First Center is hiring for a Video Banking Agent that provides a high quality customer service experience for personal bankers of a local bank. Their focus will be on personal banking: checking and saving accounts, transactions, loan payments, checks, and personal banking information. There will be at most 30 inbound video chats daily helping the customers troubleshoot any questions or issues that may pop up. Additional Responsibilities: Monitor technical problems and correct deficiencies; monitor processing systems for efficient utilization. Answer customer inquiries relating to bank products and services. Inquires may be received via ITM session delivered through ITM routing technology. Remain current on the local banks products, services, policies and procedures. Resolve customer inquiries or issues with respect to any loan product offered by the local bank. Resolve customer issues through account research and...

Mar 30, 2026
IG
Network Engineer IV (Palo Alto Prisma)
Insight Global Springdale, OH, USA
Job Description The Network Engineer IV - Palo Alto Prisma will be responsible for 24×7 operational support, escalation, and lifecycle management of enterprise Prisma SD WAN and Prisma Access solutions within Managed Services and Network as a Service (NaaS) environments. This role serves as a Tier 3 escalation engineer, supporting complex global, hybrid, and cloud customer networks, leading high severity incident response, and ensuring service quality, stability, and customer satisfaction. The engineer works cross functionally with Managed Services, Security, Network, Engineering, Presales, Product, and Service Management teams, while mentoring junior engineers and contributing to platform maturity, automation, and operational excellence. Key Responsibilities Provide Tier 3, 24×7 operational support for Prisma SD WAN, Prisma Access, GlobalProtect, IPsec, and FWaaS Lead major incident response, customer communications, and root cause analysis Own the full...

Mar 10, 2026
IG
Network Engineer IV (Fortinet)
Insight Global Springdale, OH, USA
Job Description The Network Engineer IV - Fortinet / FortiSASE is a senior level technical engineer and Fortinet subject matter expert responsible for 24×7 operational support, escalation, and lifecycle management of enterprise FortiGate Secure SD WAN and FortiSASE solutions within Managed Services (MS) and Network as a Service (NaaS) environments. This role serves as a Tier 3 escalation engineer, supporting complex hybrid, cloud, and globally distributed customer networks while maintaining strong multi vendor networking fundamentals to support adjacent SASE and SD WAN platforms as needed. The engineer plays a direct role in service reliability, incident resolution, and customer satisfaction, collaborating closely with Managed Services Security, Network Operations, Engineering, Presales Architecture, Product, and Service Management teams, while mentoring junior engineers and contributing to operational maturity and automation initiatives. Key Responsibilities Provide...

Mar 10, 2026
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