110 help desk it support jobs found in Springfield

Job Requisition ID: 52675 Closing Date: 01/30/2026 Agency: Department of Children and Family Services Class Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Salary: Anticipated Starting Salary $4,004/monthly. Full Salary Range $4,004 - $5,245/monthly Job Type: Salaried Category: Full Time County: Sangamon Number of Vacancies: 1 Bargaining Unit Code: RC014 Clerical Employees, AFSCME Merit Comp Code This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. IT IS HIGHLY...

Job Requisition ID: 52821 Closing Date: Agency: Department of Children and Family Services Class Title: OFFICE ASSOCIATE - 30015 Skill Option: Keyboarding Bilingual Option: None Salary: Anticipated Starting Salary $4,004 monthly; Full Range $4,004 - $ 5,245 monthly Job Type: Salaried Category: Full Time County: Sangamon Number of Vacancies: 1 Bargaining Unit Code: RC014 Clerical Employees, AFSCME This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered....

Company Summary : Pearson Virtual Schools is a leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. Pearson Virtual Schools is committed to expanding quality education through technology and helping students achieve both academic and personal success. Since 2001, the company’s Connections Academy division has delivered individualized learning to students through virtual public schools and a private online academy. In the 2024-25 school year, 41 Connections Academy virtual public schools will operate in 31 states and expect to serve nearly 100,000 students in grades K-12 (some schools do not serve all grades) from across the U.S. The District Partner division meets the needs of schools, school districts, and other institutions looking to develop and enhance their online learning programs. The division overseeing District Partner clients delivers a full range of targeted digital learning solutions to...

Behavioral Health Network (BHN), the largest provider of behavioral health services in Western Massachusetts, is seeking a dedicated and compassionate Peer Support Specialist / Recovery Coach to join our team. Recognized by The Boston Globe as one of the Top 10 Employers in Massachusetts and certified as a Great Place to Work, BHN continues to provide compassionate, recovery-focused care to individuals on the path to wellness. The Peer Support Specialist / Recovery Coach provides non-clinical, recovery-oriented support to individuals receiving services in a Clinical Stabilization Service (CCS) program. Using personal lived experience of recovery from substance use challenges, the Peer Support Specialist engages clients, fosters hope, supports stabilization and assists with transition planning to the next level of care. What you will be doing: Establish rapport with individuals, family, co-workers, and collateral providers to gather information and develops a...

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13211339 **W e bring you tomorrow\'s opportunity, today.** Volt is immediately hiring a Customer Support Representative as Remote Job ! As a Customer Support Representative, you will **: Job Description:** CSR with call center exp is must - handling inbound and outbound calls for inquiries. Respond to customer inquiries through various channels (telephone, in-person, internet/email) ranging from routine to complex. Gain in-depth knowledge of prescriptions, plans, products, services, and procedures, contingent on the Line of Business (LOB). Utilize online purchasing and e-commerce knowledge, internet navigation, and payment processing/collection skills. This is a Full-Time opportunity **. Job Specifications : Typically has the following skills or abilities:** One to two years of...

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome Reasonable Accommodation Statement The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during...

Technical Support Analyst Req number: R6911 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary The selected candidate will develop and maintain complex IBM Cognos reports and Oracle PL/SQL queries, support a Loan Application and its interfaces, consult with business users, and must have banking or loan application experience. Job Description We are looking for a Technical Support Analyst for a full-time, fully...

Care Support (Multiple Positions) Location: Springfield, MO Department/Program: Maternal and Family Programs/LifeHouse Crisis Maternity Home Primary Shift: As needed for days, evening, weekends, and overnights Job Classification: PRN (as needed) FLSA Classification: Non-Exempt Salary: $14.00 per Hour Travel Required (Y/N, %): Y, 40-50% (local) Why Youll Love This Position: Are you interested in making a difference in the lives of pregnant women and their children? At LifeHouse Crisis Maternity Home, as Care Support, you'll assist our women and families in maintaining their everyday routine while supporting them in a transitional housing setting. What Youll Do: Assist residents with daily routines. Maintain household cleanliness, organization, monitor everyday supplies, and process donations. Answer phones, take/deliver messages as appropriate, and complete telephone intake assessments. Assist with documentation of medicine....

Position Overview The National Account Support Manager reports to the Project Manager, Imaging Service and is responsible for the strategic oversight of service for assigned accounts and overall customer satisfaction. This role includes developing and implementing consistent account management processes across all accounts, focusing on equipment performance, service level attainment, reporting, communication, and meeting structures. The position entails detailed analysis, program creation, and implementation to achieve desired results. The National Account Support Manager will build long-term relationships with the customer's headquarters staff, store management, field service, and product teams. They will ensure quality service delivery that meets service levels and improves equipment uptime while maintaining high customer satisfaction. This role also supports the sales team by identifying and supporting service revenue opportunities within the account. This role will...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

Internet Technical Support Representative I - Position Starts February 23rd, 2026 Job Posting Location Springfield, MO Working Hours Training: Mon-Fri 8am-5pm or 9am-6pm,Varied Schedules including Sat & Sun Shift Apply Now (https://phe.tbe.taleo.net/phe01/ats/careers/v2/applyRequisition?org=MEDIACOMCC&cws=46&rid=19609) Position: Internet Technical Support Representative I - Position Starts February 23rd, 2026 Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to...

Epic Beaker AP Support Analyst (Clinical Application Analyst) Anywhere Type: Contract Category: IT Admin Industry: Healthcare Workplace Type: Remote Reference ID: JN -012026-104894 Date Posted: 01/05/2026 Shortcut: http://careers.eliassen.com/uziSsk Description Recommended Jobs Description: Our client, a leader in the healthcare field, is seeking an Epic Beaker AP Support Analyst to work 20 hours a week to provide specialized support for the Pathology department within their Epic Beaker Anatomic Pathology (AP) module. This role is ideal for an experienced analyst who can work independently, manage priorities, and collaborate effectively with pathology teams to ensure system functionality and meet evolving business needs. 100% Remote USA (Flexible hours- nights/weekends are OK) We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and...

Position Overview The Senior Projects Support Engineer provides highly visible remote technical, applications and system admin support for HCUS customers. Primarily supports TAC and MI Service with the management, execution, and administration of operational, billable, and more in-depth projects and support. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives little instruction on day-to-day work, and general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet customers' needs, working outside of normal business hours and holidays is required. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to...

Grade Level: 9-12 Location: Discovery High School at Chestnut Campus About Discovery High School Discovery High School Commercial Are you looking to join the founding team of a one-of-kind High School where students are prepared for high demand, high paying, high-tech jobs of tomorrow? Are you looking to be part of a school community where teachers are lead learners and are energized by their work? Are you looking for a Principal who is hugely invested in the development, diversification and fulfillment of his teachers? Do you want to be part of a school with a growth mindset about its students’ unlimited potential and a commitment to achieving equity through innovation? At Discovery High School, we will ask a lot of our students and staff, and yet we believe that school should be a fun and interactive place where students and staff look forward to coming to school every day. As educators we believe that relationships with our students are the foundation on which all social...

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. The Support Engineer will provide technical expertise and customer-facing support for Oracle Analytics Cloud (OAC) and Fusion Data Intelligence (FDI). This role is responsible for troubleshooting complex issues, assisting customers in solution adoption, and ensuring a high-quality support experience. The ideal candidate has strong analytical skills, experience with Oracle Cloud applications, and a passion for resolving customer challenges. Required Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 4+ years of experience in a technical support or analytics engineering role. Hands-on experience with: Oracle Analytics Cloud (OAC) - dashboards, RPD modeling, data visualization Fusion Data...

GENERAL SUMMARY Provides primary support to the Human Resources Department. Works with the HR Administrators and the HR Analysts in support of all HR functions, projects, district initiatives, HR projects and HR goals. ESSENTIAL DUTIES & RESPONSIBILITIES The above position is illustrative of the tasks and responsibilities. It is not meant to be all –inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change. Processes new hires, transfers, salary changes, resignations and retirements to several different bargaining units within the MUNIS system. Assists with the verification of applicants and staff to ensure certification and licensure are valid. Assists with documentation, tracking and reporting of such. Updates education levels from original...

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead...

Business Development Representative (BDR) Location: Remote or On-Site Compensation: Base + Commission (calls, meetings, qualified funnel) At Dynapar, we help engineers and OEMs keep critical equipment moving. We're looking for a driven, curious, and energetic Business Development Representative to generate new opportunities, build early-stage relationships, and strengthen our sales funnel. This is a non-field, office-based role focused on outbound engagement and supporting our sales team with qualified meetings and pipeline. What You'll Do Execute high-volume outbound outreach -calls, emails, and social-to generate Sales-Accepted Leads (SALs) and Sales-Qualified Leads (SQLs). Use ZoomInfo and research tools to identify target accounts and the right engineering, operations, or purchasing personas. Quickly understand customer applications and position Dynapar solutions with clarity and confidence. Conduct qualification calls, secure...

Company : Highmark Inc. Job Description : JOB SUMMARY This job is responsible for the overall administration and oversight of sales support activities for the sales office. The individual could perform one or more of the following types of tasks in support of the sales process: new and renewal processing, product implementation, re-enrollment activities, vendor interaction, group set-up or cancellation, running reports, preparing meeting materials, developing proposals and benefit grids, research, problem resolution, and other administrative and account relationship activities. ESSENTIAL RESPONSIBILITIES Effective management of work flow: Ensuring efficient assignment and completion of work product deliverables, including educating external customers on simplified submission processes; identifying and implementing process improvements; prioritizing volume to ensure deadlines are met; preparing and/or reviewing proposals for accuracy and reasonableness...

General Summary Provides primary support to the Human Resources Department. Works with the HR Administrators and the HR Analysts in support of all HR functions, projects, district initiatives, HR projects and HR goals. Essential Duties & Responsibilities The above position is illustrative of the tasks and responsibilities. It is not meant to be all –inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change. Processes new hires, transfers, salary changes, resignations and retirements to several different bargaining units within the MUNIS system. Assists with the verification of applicants and staff to ensure certification and licensure are valid. Assists with documentation, tracking and reporting of such. Updates education levels from original transcripts into...

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary Job Description Job Family General Services Company Luminant Generation Company LLC Locations Indian Orchard, MA Massachusetts We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today! If you currently work for Vistra or its subsidiaries, please apply via the internal career site. It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy,...

Job Description GENERAL STATEMENT OF DUTIES The Support Staff Enrollment Services (part-time) serves as a member of the Student Financial Services department. This position performs cashiering, responds to inquiries and provides customer service. The Staff Assistant (part-time) processes forms, data entry, and other specialized clerical duties related to financial aid and student billing. Responsibilities Include, But Are Not Limited To Provide quality customer service. Respond to inquiries in-person and by telephone, chat software and email.Disseminate information regarding students' financials including financial aid status and tuition and fee billing.Cashiering/processing of tuition payments via cash, checks, and credit cards.Provide daily reconciliation of payment activity including the completion of reconciliation reports.Assists counselors with the Federal Work Study documentation processing and record-keeping.Support third party billing and "One Card" processing for...

Job Description Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation...

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13177265 Volt is immediately hiring a Call Center Representative (Customer Support) in **San Antonio, TX 78229.** As a Call Center Representative (Customer Support), you will: Provide assistance to viewers via phone and/or chat regarding account management, billing queries, content questions, and basic navigation of our site and applications. Basic Technical knowledge to assist with troubleshooting. Make Company Streaming product recommendations on each viewer interaction. Other duties as assigned This is a 3 Months, Temp to Hire, remote, opportunity. The ideal candidate will have: A high school diploma or GED and at least one year of experience in customer service. Proficiency in Windows Operating Systems, Microsoft Excel, Word, and Google Doc Basic Technical knowledge to assist...