58 lead retail customer service associate jobs found in Springfield

Division: Retail Banking Department: Various – Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 6 Salary Range: $19.00 - $31.86 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Springfield, MA - 220 Westfield St Purpose/Objective Identify customer needs to make needs-based sales and build customer loyalty. Consistently strives to satisfy customers by providing memorable customer experiences and digital engagement. Supervise all Customer Service Associate (CSA) and Universal Banker positions to ensure the efficient and effective operation of the Customer Service line. Duties may include assigning workflow, training CSAs, monitoring customer experience, and ensuring programs are in conformance with established procedures. Coach CSA and UB to relationship building opportunities, including new deposit accounts for...

External Job Description: Retail Inventory Supervisor - Mornings Starting Wage From: $18.00 - $21.00 Part Time: This position is primarily Early Morning work; however, you have the ability to work varied, traditional and non-traditional flexible hours. The more you are available, the more you can earn! If you know how to show up, stay disciplined, coach and train for accuracy and consistency, you already have what it takes to excel here. This role is perfect for people who love to train and drive for results. Benefits of Working with WIS Hiring Now! Career Growth - If you are looking for career and promotion opportunities, you can count on us! Referral bonuses - Get paid $200 for each referral for referring to friends Clear expectations and paid training Employee-paid Health, Vision, Dental, Life & Disability Plans available at competitive group rates 401k plan Opportunities for paid travel and occasional overnight...

External Job Description Retail Supervisor - Inventory Starting Wage From: $17.00 - $19.00 Part Time: Ability to work varied, traditional and non-traditional flexible hours. The more you are available, the more you can earn! If you know how to show up, stay disciplined, coach and train for accuracy and consistency, you already have what it takes to excel here. This role is perfect for people who love to train and drive for results. Benefits Of Working With WIS Hiring Now! Career Growth: If you are looking for career and promotion opportunities, you can count on us! Referral bonuses - Get paid $200 for each referral for referring to friends Clear expectations and paid training Employee-paid Health, Vision, Dental, Life & Disability Plans available at competitive group rates 401k plan Opportunities for paid travel and occasional overnight stays Supportive leadership - Join a supportive environment where diversity is celebrated, and every...

Become a part of our caring community and help us put health first The Senior Associate Insights supports the design, execution, and analysis of market research initiatives to inform business strategies and drive organizational growth. This position collaborates across teams to deliver high-quality, actionable insights on market trends, consumer behavior, and competitive intelligence. Key Responsibilities Develop and implement qualitative and quantitative research projects, including survey design, data collection, and analysis. Collaborate with cross-functional teams to align research efforts with organizational objectives. Create presentations and reports for internal stakeholders, summarizing key insights and recommendations with an emphasis on the implications and next steps. Present engaging, storytelling-driven presentations that translate insights into strategic business recommendations with senior or at times executive audiences....

Become a part of our caring community and help us put health first Humana is a Fortune 60 market leader in integrated healthcare whose dream is to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana starts from within and is committed to providing progressive benefits that advance the employment experience and vitality of the associate community. Through offerings anchored in a whole-person view of human well-being, Humana embraces a focus on stimulating positive individual and population changes while nurturing a sense of security, enabling people to live life fully and be their most productive. Against that backdrop Humana is building a best-in-class Enterprise Marketing organization to drive profitable membership growth across diverse business lines. Marketing Analytics is a part of Humana's Consumer Data, Insights, and Analytics department within Enterprise Marketing, supporting marketing initiatives...

Become a part of our caring community and help us put health first The Lead, Enterprise Data Governance Professional is responsible for implementing, operating, and maturing the Integrated Business Advancement organization's data governance program. This role applies advanced expertise to ensure consistent data quality, trustworthy data usage, and adherence to enterprise data standards. The Lead works on complex issues with moderate to substantial scope, exercises independent judgment, and operates with minimal supervision. This position also serves as a technical resource for enterprise data platforms while providing training and guidance to Data Stewards. The Lead, Enterprise Data Governance Professional provides oversight of data usage, data quality, system analysis, and data retention policies to ensure robust and compliant data management practices across the organization. This role collaborates across business units, technology teams, and leadership stakeholders to...

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Office Automation Senior Architect performing complex professional and advisory functions including architecting, governing, planning, designing, documenting, deploying, configuring, administering, and troubleshooting development of State of Illinois websites, currently using Microsoft 365 and Microsoft Power Platform, as well as other products and services under the OAS realm, for enterprise level customers. In this role you will serve as a project lead administering and monitoring the Microsoft 365 and Microsoft Power Platform delivery to ensure the operational health of the Microsoft 365 and Microsoft Power Platform environment including availability, performance, interoperability, and...

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome Reasonable Accommodation Statement The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To be provided a Reasonable Accommodation during...

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

Job Description Oracle Health has an exciting opportunity for an Engagement Management Consulting Practice Director to join our team! This position is responsible for leading a practice engagement management team to include program managers, project managers, Oracle Health integration architects and partner implementation responsibilities. Description As an Engagement Management Practice Director leader, you will be responsible for business operations, revenue attainment, customer critical issues, and ensuring teams are delivering to standard best practices across engagement management for Oracle Health implementations. These teams are accountable for projects across a customer's roadmap. This encapsulates customer satisfaction, project leadership, resource planning, financial and risk management as well as project issues. Career Level - M4 Responsibilities Responsibilities include: Accountable for operational/financial metrics Supporting close...

Become a part of our caring community and help us put health first Become a part of our caring community Humana is advancing its enterprise personalization strategy to deliver timely, relevant, and empathetic experiences across the member journey. As the Lead Product Manager for NBA Decisioning, within the Marketing Organization you will own the strategy, design, and governance of our Next Best Action capability-enabling real-time decisioning across channels, lines of business, and customer touchpoints to deliver key marketing objectives. Success in this role means transforming NBA into a mature technical capability that delivers measurable impact across Humana's member experience. You'll lead adoption across teams and channels, define how decisioning logic is structured to enable personalized, real-time decisioning that improves engagement, conversion, and health outcomes. Your work will enable scalable integration with enterprise platforms and data sources and provide...

Service Desk Analyst Req number: R6876 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Bilingual Service Desk Analyst to provide Level 1 bilingual...

Description We are seeking a skilled CAD Drafter to join our team in Oakbrook Terrace, IL . Looking for an opportunity to make an impact? At Leidos , we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like the kind of environment where you can thrive, keep reading! CAD Drafter Primary Tasks: Complete drafting assignments on Protection & Control, SCADA, Communications drawings including but not limited to Single Line Diagrams, Schematics, SCADA and Communication drawings, Control Building Layouts and Elevations, Panel Front Views and Cabinet Layouts, Wiring Diagrams, Interconnection Drawings, AC/DC...

Become a part of our caring community and help us put health first We are seeking an accomplished Lead Software Engineer or Architect to design, develop, and own a high-performance, real-time decision engine. This stateless, deterministic platform delivers rapid, transparent, and reproducible recommendations across digital and assisted channels. The engine evaluates contextual inputs, applies versioned business rules, incorporates model scores, and generates ranked, explainable decision responses, while execution and state management are handled by downstream systems. This opportunity is ideal for candidates passionate about low-latency Java services, robust API design, and building highly auditable systems. Key Responsibilities System Ownership and Architecture Design, implement, and maintain a stateless, side-effect-free decision service in Java (Kotlin also considered), following a well-defined processing pipeline: Context ? Rules ? Deterministic Scoring ?...

Bilingual (French/English) Service Desk Analyst Req number: R6935 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a customer service-oriented Bilingual Service Desk Analyst to...

Become a part of our caring community and help us put health first We are seeking a Lead Automation Engineer to establish and guide a sophisticated quality and test automation function for a large-scale, real-time decisioning platform. This platform delivers personalized recommendations and actions across digital, call-center, and marketing channels through a combination of stateful logic, business rules, and machine learning. This position extends beyond conventional test automation. You will spearhead the adoption of AI-driven and agentic automation methods to validate intricate decision logic, broaden coverage for edge cases, and enhance system confidence where accuracy, explainability, and reliability are essential. Key Responsibilities Automation Strategy & Architecture Develop and own the comprehensive automation strategy for a distributed, real-time decisioning platform, including: API and service-level validation Stateful workflow and...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Supervising Associate - Energy Marketing (Oil & Gas and Chemicals; Power & Utilities) The opportunity Join the Industrials & Energy (I&E) BMC team to help position our brand and solutions across Oil & Gas & Chemicals (O&G&C) and Power & Utilities (P&U). You will bring account-based marketing (ABM) expertise and a scrappy, "do more with less" approach to plan and execute large-scale activations and orchestrate multi-channel strategies that deepen relationships with priority buyers and accelerate pipeline influence. Your work will align to sector narratives - e.g., improving profitability across the molecular value chain in O&G&C and supporting utilities in...

Become a part of our caring community and help us put health first Job Title: CenterWell Senior Associate, Digital Department: CenterWell Digital Marketing Location: Remote Reporting To: Associate Director, CenterWell Digital Marketing Become a part of our caring community and help us put health first. At CenterWell, we're transforming healthcare by delivering integrated, personalized experiences that put patients at the center of care. As a leading provider of senior-focused primary care, home health services, and pharmacy solutions-including specialty, mail order, and retail, we're committed to whole-person wellness: physical, emotional, and social. We're seeking a strategic digital marketing associate to help elevate CenterWell's digital presence and connect more seniors with personalized care. As Senior Associate, Digital you'll own and execute digital strategies across key owned channels-website, email, SMS, and organic social-to drive awareness, engagement,...

Become a part of our caring community and help us put health first We are seeking a Lead Machine Learning Engineer to architect, develop, and manage machine learning systems that enable real-time, personalized decision-making across digital and assisted channels. These platforms leverage predictive modeling, optimization algorithms, and contextual data to identify the most relevant next action for each individual-at scale, with minimal latency, and with a strong emphasis on reliability and explainability. This position centers on production machine learning engineering. You will lead the creation of ML pipelines, online inference services, and decision-time scoring logic, utilizing AI-assisted and agentic solutions to enhance development velocity, model quality, and operational effectiveness. Key Responsibilities ML System Design & Architecture Design and manage end-to-end machine learning systems, including: Feature engineering and reuse strategies...

Become a part of our caring community and help us put health first We are building an innovative Next Best Action (NBA) platform designed to power personalized engagement, gamified incentives, and advanced agentic AI decision-making across the enterprise. As Lead Technical Product Manager (PM-T), you will shape the product vision, define the roadmap, and oversee delivery of the NBA platform. Your responsibilities include integrating data, predictive models, and APIs to enable real-time decisioning, rewards, and AI-driven experiences throughout digital and service channels. You will work in close partnership with engineering, data science, AI, and business teams to develop solutions that drive improvements in Star Ratings, expedite HEDIS gap closure, and enhance CAHPS satisfaction scores. Key Responsibilities Product Vision & Strategy Define and drive the NBA platform strategy to deliver data-driven personalization and intelligent engagement for all...

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We’re always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Gas Leak Survey Technician reports to the Assistant Manager or Supervisor at Bermex. This position plays a key role in surveying gas lines, meters, piping, and surrounding areas for evidence of gas leaks using a Methane Leak Detector. This position requires a high degree of physical activity, working in a wide variety of weather conditions,...

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

With over 300 stores across the nation, Guitar Center embodies the world of creativity and music by encouraging our Customers and employees to find their own unique sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. Why Guitar Center? You should love where you work.  That means competitive pay, health coverage, and a 401(k). It means a culture of inclusivity and belonging. But there’s more… If you booked that big tour, we've got you covered - take advantage of our Gig Leave program.  And let's not forget the discounts you will receive anytime you purchase gear as an associate. We’ll put money toward your continued education and ensure you have mental health access and support. You’ll enjoy a few perks.  Including free gifts and travel discounts. We believe that our benefits should be inclusive.  You will have...

Become a part of our caring community and help us put health first Come join our IT Strategy team! We design and activate strategies to address healthcare opportunities and challenges with technology-enabled solutions. As a Principal in our team, you'll enable Humana leaders as they leverage modern technology to deliver health care and insurance for patients and members. Our team operates at the evolving and mission-driven intersection of strategy, technology, and healthcare. This role offers you the chance to help lead and grow as we transform the technology of healthcare. Primary responsibilities Create a clear strategy for IT, and harmonize that IT strategy with enterprise and business strategy in a dynamic, fast-paced environment Deliver executive-level presentations that frame data-based challenges, opportunities, and the strategic roadmaps to deliver outcomes Activate IT strategies by engaging business and tech leaders, handing off execution to...