Full time
Cabela's
Springfield, MO, USA
POSITION SUMMARY: The Front Office Attendant with Big Cedar Lodge is responsible for delivering friendly and professional service while ensuring guest satisfaction when interacting with every guest. This is a Full-Time position with a starting pay of $15 per hour. ESSENTIAL FUNCTIONS: Greet guests and visitors with a professional, friendly demeanor which may include handling guest registration, room assignments, and payment processing. Will be offering assistance proactively and ensuring a welcoming environment while ensuring room and resort knowledge, accuracy, and speed in all transactions. Answer calls promptly and professionally. Routing calls and messages accurately to appropriate departments or individuals. Stay updated on company policies and offerings. Providing guests with accurate information about services, amenities, and local attractions. Handle guest complaints or concerns with empathy, efficiency, and a high level of confidentiality. Escalating...

