Part time
Springfield Technical Community College
Springfield, MA, USA
Job Description GENERAL STATEMENT OF DUTIES The Support Staff Enrollment Services (part-time) serves as a member of the Student Financial Services department. This position performs cashiering, responds to inquiries and provides customer service. The Staff Assistant (part-time) processes forms, data entry, and other specialized clerical duties related to financial aid and student billing. Responsibilities Include, But Are Not Limited To Provide quality customer service. Respond to inquiries in-person and by telephone, chat software and email.Disseminate information regarding students' financials including financial aid status and tuition and fee billing.Cashiering/processing of tuition payments via cash, checks, and credit cards.Provide daily reconciliation of payment activity including the completion of reconciliation reports.Assists counselors with the Federal Work Study documentation processing and record-keeping.Support third party billing and "One Card" processing for...


