45 customer service representative jobs found in Springfield

Company : Highmark Inc. Job Description : JOB SUMMARY This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement. ESSENTIAL RESPONSIBILITIES Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication. Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand. Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of...

Expected Travel : Up to 50% Requisition ID : 13479 Interventional - The Interventional business unit at Teleflex offers innovative medical devices that are used to diagnose and treat coronary and peripheral vascular diseases. We place a strategic emphasis on complex coronary and peripheral interventions, vascular access, bone access, specialty biologic treatments and cardiac assist. Our current Interventional products include a broad range of clinically relevant solutions, such as our GuideLiner™ and Turnpike™ Catheters, AC3 Optimus™ Intra-Aortic Balloon Pump and OnControl™ Powered Bone Access System. With a strong R&D footprint and pipeline, our fast-growing Interventional business unit is poised to continue the development of new technologies to serve critically ill patients for years to come. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives. Position Summary The Sr....

Become a part of our caring community and help us put health first "With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does." The Agent Support Representative provides timely and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of inbound and possible outbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), pre-enrollment inquiries, and agent commissions....

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Pep Boys. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Requisition Id: 174557 Job Description Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust,...

About the Role: As a CBRE Chief Building Engineer Supervisor, you will supervise the team responsible for planning, coordinating, and managing ongoing maintenance and repair operations for a facility, a campus, or a portfolio of buildings. This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. What You'll Do: Track the training and development of staff. Conduct performance evaluations and provide coaching opportunities. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Develop, implement, and communicate preventive maintenance programs and safety procedure manuals. Ensure that the mechanics and technicians have the proper information and...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Billing Coordinator III is responsible for: Becoming familiar with the organization's systems and making recommendations to modify or develop new procedures to meet specialized needs of the customers or business users - Daily auditing and verification review of the expense paid and/or weekly billing of individual clients. Preparing and maintaining audit documents for accuracy both operationally and contractually Excellent communication skills are needed in order to interface with operating locations, internal functional departments and clients. Essential Functions Audit manifests daily by verification of notes and adding revenue and reviewing expense to be paid Audit manifests daily by using the Customer Weekly Report Invoice assigned Clients daily and/or weekly Understand the contract for...

Reference #: P25-309152-2 POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be...

Job Description Drive the renewal of Oracle's contracts with existing customers. This Customer Success Services (CSS) North America Renewals Sales team is responsible for renewing contracts for specific Oracle products/support for small, mid-sized to large enterprise customers for regions all over North America. Apart from contract renewals, the team is also responsible for retaining and growing the contract base by upselling. Services Renewal Sales Representative will primarily be responsible for ensuring the target CSS renewal rate for existing small/medium-sized to large strategic customers in their assigned territory. Services Renewal Sales Reps ensure that all renewals are completed before expiration, passing leads up to the CSS Field Sales Channel for additional service opportunities, and closing the loop for all customer interactions by providing education on the CSS portfolio and infrastructure. Career Level - IC4 Responsibilities Responsible for timely...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description This is a temp to hire position. Schedule: Monday-Friday 1st Shift Summary Includes sourcing, screening, interviewing, offer (negotiation & acceptance) completion of contractor hiring administrative processes, and on-boarding of new contractors. Essential Functions Role will be responsible for administrating defined external/internal recruitment processes to ensure accounts are fully recruited and developing/managing relationships with Dedicated Senior Operations Team, Hiring Managers, Human Resources, and recruitment team-mates Recruiters are also responsible for recruitment updates and keeping the management team informed of market conditions affecting contractor recruitment Performance will be measured, in part, upon KPI measures, execution of recruitment strategies which include advertising methods, job fairs, remote...

WHY SKECHERS? We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed. ABOUT THE ROLE: As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values. HOURLY RANGE :...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering & Operations, Finance, and Business & Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards. Essential Functions Own end‑to‑end management of the organization’s telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description Schedule: Monday to Friday, 11:00 AM - 7:30 PM Salary: $76,000 The Operations Supervisor assists the Operations Manager I and II and/or Sr. Operations Manager I and II manage the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift, including but not limited to: Technicians-In· Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must be able to accomplish results and ensure business objectives and labor requirements are met. The Operations Supervisor is responsible for ensuring the customers' needs are being met while balancing financial, operating, quality, safety and asset targets against the requirements of the business. This position is responsible for the management of the location performance...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Financial Data Specialist provides financial data management, analysis, and reporting support to Senior Financial Management, Group Logistics Managers, and Logistics Managers. This role focuses on ensuring the accuracy, completeness, and usability of financial data to support operational decision-making, financial reporting, and compliance. Essential Functions Financial Data Management & Month-End Support Support month-end close activities, including preparation and review of journal entries to reclassify revenue and expenses as needed Perform general ledger research to validate data accuracy and ensure all billing and revenue opportunities are properly captured Analyze and document variances versus forecast and annual plan, ensuring explanations are supported by accurate underlying data...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Financial Data Specialist provides financial data management, analysis, and reporting support to Senior Financial Management, Group Logistics Managers, and Logistics Managers. This role focuses on ensuring the accuracy, completeness, and usability of financial data to support operational decision-making, financial reporting, and compliance. Essential Functions Financial Data Management & Month-End Support Support month-end close activities, including preparation and review of journal entries to reclassify revenue and expenses as needed Perform general ledger research to validate data accuracy and ensure all billing and revenue opportunities are properly captured Analyze and document variances versus forecast and annual plan, ensuring explanations are supported by accurate underlying data Operational...

Job Description About Auris Auris is the payroll and HR partner built for small and medium-sized business who can’t afford to get it wrong. Trusted by over 50,000 business nationwide, Auris pairs easy-to-use technology with real human services to give leaders the confidence that every detail is done right - so they can focus on growing their team and their business. Acquired by Acrisure in 2025, Auris formerly Heartland Payroll is accelerating its vision to deliver seamless human-centered technology to help small businesses thrive. Job Summary Responsible for prospecting and running Auris Payroll presentations both in person and over the phone to small and mid-sized merchants and businesses to ultimately close deals within a fast sales cycle. As a Field Sales Representative you will report to a Payroll Division Manager and receive coaching from a Territory Manager. Activities include explaining our value proposition to clients via Atlas CRM, upselling current clients on...

Job Description Candidates located in the West will be given priority consideration. Oracle Customer Success Services helps customers achieve both IT and financial goals by focusing on the continual operational improvement of the Oracle stack (servers, storage, database, middleware, and applications and Oracle SaaS, PaaS, and IaaS cloud solutions). From planning to optimizing, Oracle CSS spans all phases of the Oracle solution lifecycle, helping customers align their IT and business strategies, improve system performance, and gain a competitive edge. Oracle CSS helps customers proactively handle their Oracle investment for maximum business results. A designated team of service engineers, technical account managers, and product authorities provides highly engineered solutions-including validated methods; standard methodologies; and proactive, personalized assistance-to help ensure continual operational improvement, smoother upgrades, higher system availability, and better...

Job Title Americas Lead of Space Management, Planning & Occupancy (SPO) Job Description Summary The Americas Lead of SPO will be responsible for all existing Global Occupier Services Client Accounts within the Americas region. This individual will provide the necessary leadership and support to existing GOS Account teams with managing all aspects of the account evolution including, but not limited to, expansion (geography/scope), service levels, contract renewals, team development, innovation, best practices and overall profitability. The primary focus of the role is in organic growth of services within the region. Job Description Essential functions and responsibilities · Responsible for implementing overall vision, strategy and multi-year contract/metrics for client accounts, focused on the expansion of SPO services. · SPO Platform representative for the Americas region, serving as an extension of the Platform SMEs and drawing upon their unique...

WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s daily performance, inspire a team of employees, and ensure seamless customer service delivery. By managing inventory, enhancing visual merchandising, and executing strategic sales management initiatives, you’ll directly contribute to the store’s profitability and overall success. COMPENSATION RATE: STARTING RATE: $19.34 HOURLY...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE. At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a " BDM ", you’ll be part of a dynamic team, equipped to succeed and empowered to develop your sales career. Ryder continues to move the transportation industry forward. As an innovative outsourced solutions provider, we enable commerce to flow reliably, efficiently, and safely. How? Top Technology Provider for Food & Beverage Supply Chain Top Third Party Logistics (3PL) Provider to the Retail Industry Largest Electric Truck Footprint in the US Job Summary The Business Development Manager (BDM) will have responsibility for developing new customer business within their assigned sales territory. It is the responsibility of the incumbent to educate and...

Description This position is responsible for preparing juice and other specialty products for purchase. Responsibilities Properly set up and prepare the area for specialized food products. Fully read materials that accompany product demonstrations to understand program scope, instructions, production requirements and program compliance. Follow all safety requirements when using equipment (e.g. hot machinery or sharp blades). Practice proper lifting techniques when working with boxes or heavy merchandise. Adhere to all required tasks and procedures related to safe food handling, preparation, production, packaging, labeling, merchandising and disposal. Accurately complete all reporting requirements (including on-line requirements) as required. Regularly check the product event schedule and email for upcoming activities, corporate news updates, event changes and instructions, and supervisor requests. Complete certifications and attend special training sessions as...

Job Description Senior Human Factors Researcher Location: Austin TX Visa sponsorship is not available for this position. About Oracle Health Imagine being part of a team that's not just making technology but making a real difference in people's lives. At Oracle, we're passionate about using our expertise, innovation, and global reach to redefine what's possible in healthcare. This isn't just a career-it's an opportunity to help shape the future of an industry that affects everyone, including you and your loved ones. If you're ready to turn your talent and drive into positive change, join us and help transform healthcare for the better. What you'll do Are you excited by the challenge of transforming healthcare technology? Oracle Health's Design and Human Factors Research teams are embarking on a bold new mission to completely reimagine the experience of our healthcare applications-from core EHR systems to the patient journey and everything in between....

Job Summary: The Senior Manager, Clinical Technical Operations within Clinical Operations is responsible for supporting the implementation, integration, and optimization of technical systems and processes that support the planning, execution, and oversight of clinical trials. This role bridges the gap between clinical operations and technical functions, ensuring that digital tools, platforms, and data systems are effectively leveraged to drive operational efficiency, compliance, and data integrity. The Senior Manager will collaborate cross-functionally with Clinical, Data Management, IT, Quality, and external vendors to support system implementation, process automation, and continuous improvement initiatives. This role also includes oversight of technical service providers and may involve line management responsibilities. Key Responsibilities: Technical Systems Oversight - Support the implementation, configuration, and maintenance of clinical operations systems...

Job Description The Role GM Energy envisions a world where customers regularly receive value from energy markets that reduce or subsidize the cost of their electric vehicles and or provide backup power and bill savings. These "utility programs" are nascent and varied but are growing in value and development is accelerating. The utility team is sourcing and creating program design playbooks. The activation manager will play a central role in implementing these playbooks and demonstrating to the utility that GM dealers can promote and enroll customers into these programs as well as providing evidence to GM these programs provide material customer value and accelerate vehicle purchase. This role is responsible for leading utility program integration across GM Energy marketing, dealer and direct sales, brand engagement, customer success, and product teams. The central purpose of this role is improving collaboration across teams to maximize utility program enrollment, GM...

Job Description Work arrangement : Remote: This role is based remotely but if you live within a 50-mile radius of [Atlanta, Austin, Detroit, Warren, Milford or Mountain View], you are expected to report to that location three times per week, at minimum. The Safety Assurance for Effective Autonomous Driving Software (SAFE-ADS) department is part of GM's Global Product Safety, System, and Certification (GPSSC) organization. Our mission is to help GM deliver trustworthy automated-driving products. As the central authority for automated driving system (ADS) safety, SAFE-ADS brings together experts from across the company to develop and maintain a comprehensive safety case including safety performance indicators for GM's automated-driving technologies. GM's vision is zero crashes, zero emissions, and zero congestion-and autonomous vehicle safety is essential to achieving that vision. The Role The AV Safety Engineering Analytics team is seeking an AV Safety Analytics...