27 customer service technical support administrator jobs found in Springfield

Position Information Position Title Video Communications Administrator, Pharm D Program Work Location Springfield Campus Department McQueary College of Health & Human Services Administration HR Home Department 020500 McQUEARY COLLEGE OF HLTH & HUMAN SVCS Pay Grade 34 Proposed Salary $65,000/annual Sponsorship Information Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship. Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants. Appointment Type Full Time Regular Exempt/Non-Exempt Exempt General Function The Video Communications Administrator, Pharm D (Doctor of Pharmacy) Program provides instructional support for faculty, staff, and students of the Pharm D program by...

PRIMARY RESPONSIBILITIES: The Sales Excellence Administrator provides front line customer service and platform support. Key duties will consist of providing customer service excellence for instructors, students, and B2B customers utilizing the Pearson Skilling Suite and eCommerce platform. Ideal candidate has an IT training and courseware understanding, strong customer service background, and eCommerce platform experience. Customer Service Support: Serve as first line of contact for customer service escalations. Document new processes/procedures. Organize, update and maintain Customer Service documentation. Assist in troubleshooting technical issues. Provide white glove service for customers Schedule Requirements: This is a full-time position with 40 hours of covered shifts per week. Our ideal candidate demonstrates teamwork, with the availability to work an assigned eight (8) work-hour shift plus a 30-minute or one (1) hour...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The CRM Administrator is responsible for managing and enhancing the functionality of the organization's CRM system, ensuring system integrity, optimizing user experience, and providing key insights to drive business...

Job Description SOC Analyst - US Gov Location (Hybrid) Reston, VA , Seattle, WA, Austin, TX US Citizenship required Description Behind every mission-critical Cloud service is a sophisticated SaaS architecture supporting the largest companies in the world, employing the most advanced software engineering. We are proud to support those services and team with customers who depend on them, continually innovating and challenging the status quo. Our team environment is progressive, flexible, professionally challenging, rewarding, and fun. We are looking for experienced security analysts to join our efforts in reshaping the cloud services landscape across industry verticals to revolutionize the delivery of Cloud Services to the world's most critical organizations. The SaaS Cloud Security (SCS) organization is responsible for securing enterprise-grade software services on behalf of our 25,000 customers, processing over 60 billion transactions per day. We maintain a team...

Company : Highmark Inc. Job Description : JOB SUMMARY The incumbent is responsible for developing and maintaining an anti-fraud program which includes development and delivery of training and filing of Fraud Plans and Reports. The incumbent is responsible for conducting investigations of organizational or functional activities related to alleged fraud, waste and abuse perpetrated by providers, members, facilities, pharmacies, groups and/or employees of the organizations and Subsidiaries. The incumbent is responsible for interviews which might include providers and members and may be conducted onsite or offsite. The incumbent is also responsible for the field investigative work necessary to complete a review of a special project, potential fraud, waste and abuse case, conducting the initial investigations and coordinating the recovery/savings of money related to fraud, waste and abuse. Must be able to testify in a court of law, prepare cases for referral to various...

This position is a highly skilled and experienced customer-focused technical sales professional who provides in-depth technical information and specific design/implementation guidance to Red River's customers. The individual is an expert in one or more technical specializations. As a technical leader, they mentor others and share their knowledge within the Red River Solution Engineering and Sales teams. They provide architectural guidance for customers across the Red River product portfolio, including products and services from OEM partners. The individual in this position is responsible for pre-sales engineering activities including: 1) identifying customer's business outcomes and/or mission challenges and proposing technology solutions, 2) engaging as the primary client technical resource on sales engagements and 3) achieving and maintaining OEM certifications in their area of expertise. The individual is knowledgeable of Red River's offerings across multiple technologies and...

VIRTUAL13 - HomeRes - IL XXXXX Illinois,00000 Supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure Compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis. Supports multiple, similar business units with corresponding number of regulators. Assists with the implementation of risk management programs/ frameworks while identifying and minimizing negative impacts to the business. Develops and implements risk mitigation strategies. Acts as a subject matter expert in the evaluation, development and implementation of an internal...

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. Mercy Health As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Respiratory Care Practitioner II/Flat Rate/WEO (harmonized) – Springfield Regional Medical Center Job Summary:...

Job Description About the Role We are seeking an experienced Operations Technical Program Manager (TPM) to join Oracle's Interactive Media Group. In this high-impact role, you will drive execution across complex, cross-functional initiatives, ensuring priorities are delivered on time in a fast-paced environment. You will leverage deep Oracle expertise to orchestrate releases, manage risks, and foster seamless collaboration between engineering, product, design, and customer teams spanning Europe and the US. The ideal candidate thrives in agile environments, excels at proactive issue resolution, and has a proven track record of scaling programs through strong organization and communication. This is a "hands-on" role that will require an individual capable of not only facilitating and driving initiatives, but also personally ensuring their completion. Key Responsibilities Lead end-to-end program execution for media-focused technologies, prioritizing deliverables...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Through diverse experiences, world-class learning, and individually tailored coaching, you will experience ongoing professional development. That's how we develop outstanding leaders who team up to deliver on our promises to all of our stakeholders, and in doing so, play a critical role in building a better working world for our people, our clients, and our communities. Sound interesting? Well, this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The opportunity EY Financial Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional...

Job Description Are you passionate about cloud technology and proficient at transforming complex business processes? Join the Oracle Cloud Transformation & Delivery team as a Senior Principal Program Manager at our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you'll identify, scope, and deliver improvement initiatives leveraging Oracle's internal AI capabilities. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Further, this position is part of a new function, with opportunity to define, establish, and implement innovative approaches. Responsibilities Responsibilities Lead Business Process Transformation : Define and implement robust business process...

*This role can be located almost anywhere in the U.S. No relocation offered. What You Will Do: Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. Researches, trouble shoots, administers application administration, conducts application user training, and code changes. Sees the whole picture and adjusts work accordingly. Point-of-contact for clients...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Key Responsibilities: Supporting our Midmarket Customers, solidify customer relationship through regular and frequent face-to-face interactions designed to drive sales growth, including attendance at industry events, trade shows and conferences that are relevant to your customer base. Proactively develop, utilize, and increase depth and breadth of...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering & Operations, Finance, and Business & Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards. Essential Functions Own end‑to‑end management of the organization’s telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology - Product Management - Business Product Management - Senior At EY, our purpose is to shape the future. The insights and quality services we provide help build trust and confidence in the capital markets and economies all over the world. We develop outstanding leaders who are teamed to deliver our promises to all our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. The opportunity The Platforms Practice specializes in mission-critical, intelligent platforms for the world's most ambitious organizations. Using our product-driven, AI-centric approach, we empower organizations to build for the intelligent...

Job Description Why Oracle NetSuite? At Oracle NetSuite, we believe transformation is not optional-it's essential. For over 25 years, NetSuite has been at the forefront of cloud ERP innovation, helping more than 30,000 customers run leaner, more agile businesses on a unified, cloud-based platform. As part of Oracle, NetSuite continues to transform how organizations operate by delivering scalable, intelligent solutions without the overhead of legacy on-premise systems. Our teams work hard, move fast, and take pride in delivering real impact for our customers-celebrating wins along the way. About the Role NetSuite Customer Success (CS) is seeking an experienced Consulting Lead to join our Professional Services team focused on Wholesale Distribution implementations. This role delivers ERP implementations and optimization engagements using the SuiteSuccess methodology for customers across North America. This position sits within the NetSuite Customer Success -...

Information Security Engineer (Ping Identity) Anywhere Type: Contract Category: Security Industry: Financial Services Workplace Type: Remote Reference ID: JN -022026-105404 Date Posted: 02/08/2026 Shortcut: http://careers.eliassen.com/vFtSiV Description Recommended Jobs Description: Remote Our client is a large U.S. financial institution headquartered in Cincinnati, Ohio, with a broad regional branch and ATM network across multiple states. The organization is a principal subsidiary of a public bank holding company and ranks among the largest banks in the United States. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $85.00 to $95.00/hr. w2 Responsibilities: Responsibilities Design, implement, and...

Position Description & Qualifications Serco North America is seeking an accomplished and strategic Vice President (VP) of Contracts & Procurement to lead our enterprise-wide Contracts, Subcontracts, Purchasing, and Supply Chain functions. Reporting directly to the Chief Financial Officer (CFO), this executive will shape the strategic direction of Serco's contracting and procurement operations across our Defense, Federal Civilian, and Canada business sectors. This is a high-visibility leadership role with significant influence on business outcomes, growth strategy, and operational excellence. The VP will oversee a large organization of approximately 95 employees, including four direct reports-three Contracts Directors and one VP of Procurement. This role is based at Serco's headquarters in Herndon, Virginia, with a hybrid schedule of 2 days per week onsite. In this role, you will: Enterprise Leadership & Organizational Management Provide strategic...

Position Description & Qualifications If you are a detail-oriented professional looking for growth opportunities and want to join dynamic procurement team, Serco has a great position to advance your skill-set! The Subcontracts Administrator develops competitive and single/sole source Request For Proposals (RFPs) for federal and commercial services and products of medium complexity; compiles various bid/compliance documents and inspects them for completeness; evaluates bids and completes subcontract / purchase order awards; manages supplier performance issues to resolution; performs subcontract close-out and a variety of other procurement-related tasks. For the right candidate this position will allow a flexible/hybrid work schedule with potential for fully remote work schedule In this role, you will: Administers assigned subcontracts and required changes, ensuring compliance with prime contract requirements. Conducts competitions for supplies and...

Job Title Advanced Specialist, Benefits Description You’ll play a key role in coordinating and enhancing Pearson’s global benefits operations, ensuring programs are aligned, compliant, and delivered efficiently while improving employee experience across a complex, international environment. Location: US Remote About The Role The Advanced Specialist, Benefits is a strategic and operational role supporting the coordination and execution of benefits across a complex, global environment. This position acts as a central point of alignment between benefits operations, organizational priorities, and cross-functional stakeholders to ensure consistent, scalable, and efficient delivery of benefits programs. You will help shape and execute the organisation’s benefits vision while strengthening issue management, improving operational visibility, and reducing fragmentation across regions and programs. Acting as a trusted advisor to HR Business Partners, employees, and leadership,...

Position Description & Qualifications Are you a Construction Professional, Superintendent, or Engineer looking for a place where you can make a difference every day? Serco is the place for you! Discover this great opportunity supporting the United States Army Corps of Engineers (USACE) at Pituffik SB, Greenland . Serco is supporting USACE in renovating the Power Building (J-Plant) and providing it with High Altitude Electro Magnetic Pulse (HEMP) protective measures. The Alternate Site Superintendent's primary role is to support the Primary Site Superintendent in providing on-site oversight and management of the J-Plant project and to perform as alternate or backup Site Superintendent when Primary Site Superintendent is off-site for rotation home. Project personnel work a nominal 8-week on, 3-week off rotation . The Alternate Site Superintendent's secondary role will be as the primary technical point of contact and on-site supervision for one or more of Serco's...

Description At ICF we make BIG things happen. In this role, you will work with internal and external clients and will have the opportunity to help support the mission, business, service, and operational needs of our customers. ICF’s Disaster Management Division works with government agencies and communities to design and implement grant programs that support recovery from disasters and promote increased resilience to disasters. Our functional expertise is in program management and operations, planning and preparedness, technical assistance and training, strategic communications and outreach, compliance and monitoring, and performance measurement and evaluation. Clients include states and localities administering the U.S. Department of Housing and Urban Development (HUD) and the Federal Emergency Management Agency (FEMA) funded disaster recovery programs. This position is entry-leve l, full-time, and is expected to begin in the Summer of 2026 ....

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Technical Business Analyst II providing comprehensive business process re-engineering and transformation services for complex enterprise-wide applications. In this role, you will conduct in-depth analysis, technical research, and feasibility studies to develop detailed process diagrams, requirements, and design documentation, ensuring traceability throughout software development. In addition, you will lead system transitions, support users, enhance existing IT systems, and design or configure new solutions—including testing and validation of new or modified programs. If you possess these knowledges, skills, abilities and experience, we invite you to apply for this position to join the DoIT...

Job Description The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking a senior-level consultant., ideally with Software, Services or AMP vertical market expertise. This direct-hire position can be home-office based in most major US and Canadian cities and requires moderate travel. Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service -- our first-ever qualifying as cloud annual recurring revenue (ARR) -- that provides functional and technical ERP sustainment to drive continuous NetSuite improvement and value. Our team primarily fulfills the critical initial months of the service backstopped by our industry-leading SuiteReview methodology. With well over one thousand Customers already under management and the accelerated enrollment of new Customers, we are adding significant...