24 customer service technical support administrator jobs found in Springfield, IL

Job Description We're on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you're excited about making healthcare more human, you've come to the right place. We are looking for a Customer Service Administrator to support end users with solutions across Federal agencies including the Department of Defense, United States Coast Guard, Veterans Affairs and Indian Health Service. The Federal CSA team is a group of hard-working, knowledgeable, passionate members who want to...

PRIMARY RESPONSIBILITIES: The Sales Excellence Administrator provides front line customer service and platform support. Key duties will consist of providing customer service excellence for instructors, students, and B2B customers utilizing the Pearson Skilling Suite and eCommerce platform. Ideal candidate has an IT training and courseware understanding, strong customer service background, and eCommerce platform experience. Customer Service Support: Serve as first line of contact for customer service escalations. Document new processes/procedures. Organize, update and maintain Customer Service documentation. Assist in troubleshooting technical issues. Provide white glove service for customers Schedule Requirements: This is a full-time position with 40 hours of covered shifts per week. Our ideal candidate demonstrates teamwork, with the availability to work an assigned eight (8) work-hour shift plus a 30-minute or one (1) hour...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The CRM Administrator is responsible for managing and enhancing the functionality of the organization's CRM system, ensuring system integrity, optimizing user experience, and providing key insights to drive business...

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Server Upgrade & Maintenance Support Specialist Server Upgrade and Maintenance Support Specialist - USA - Residence based Purpose: The purpose of this position is to execute software upgrades on servers, perform routine server and software related maintenance tasks, manage data migration projects and diagnose and resolve server related issues for multiple Bayer suite of products, current and future....

Company : enGen Job Description : JOB SUMMARY This role will specifically guide the definition and delivery of capabilities related to the Epic Payer Platform and other EHR vendor interoperability solutions, focusing on enabling efficient payer-provider and payer-payer healthcare data exchange. The role will be part of the enGen data organization. The Senior Product Owner is responsible for leading and guiding a cross-functional team in the development and delivery of high-quality technology products. The ideal candidate will have a strong understanding of technology concepts and practices, agile methodology, product development, and the healthcare industry. They will be responsible for defining product vision, strategy, and roadmap, managing the product backlog, and ensuring successful product launches. They will also mentor other Product Owners, collaborate with stakeholders, and communicate product updates to leadership. This is a highly collaborative role...

Position Overview The Associate Clinical Specialist independently provides customer support of Fujifilm's ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy's entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer's staff, including physicians, reprocessing department, technicians, and nurses to independently manage and maintain customers' Fujifilm equipment. Furthermore, it provides service to additional customers within the zone as required. This position reports directly to the Zone Sales Director or...

Job Description As Director of Multicloud Product Marketing at Oracle Cloud Infrastructure (OCI), you will shape and lead the strategic vision, positioning, and go-to-market execution for OCI's advanced multicloud services. A primary focus of this role is managing comprehensive marketing campaigns for innovative offerings such as Database@Azure, Database@GCP, and Database@AWS. In this senior leadership position, you will drive market awareness and customer engagement for OCI Multicloud solutions, collaborating cross-functionally with product, engineering, sales, and global marketing teams to accelerate adoption. If you excel at developing compelling narratives for complex cloud technologies and are passionate about driving market growth, this is a unique opportunity to make an industry-wide impact. Responsibilities Responsibilities: Lead the development and execution of global marketing strategies to position OCI as a leader in multicloud, hybrid cloud, and...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : General Summary The Senior Directory Services Engineer is responsible for the design, engineering, and operational leadership of enterprise directory services. This position combines advanced technical expertise with strategic oversight to ensure the stability, scalability, and security of directory platforms across multiple environments and entities. The role requires deep knowledge of Active Directory and other directory platforms, strong problem-solving skills, and proven experience leading technical initiatives and projects involving complex efforts such as multi-forest management, M&A integrations, hybrid cloud adoption, modernization of legacy environments, and decommissioning of outdated infrastructure. The senior engineer acts as a subject matter expert and technical leader within the Identity and Access Management...

General information Ref # 21834 Remote? No Ally and Your Career * Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too? The Opportunity Note: This role may be filled at 3F or 3G depending on candidate experience and knowledge As a part of the Dealer Portfolio Management team, the Analyst is responsible for Portfolio Risk Management and identifying growth and profit...

Job Summary This position will execute and maintain master data policies, collect and protect agreed master data standards, and promote a need for fit-for-purpose master data to support business processes. Partner with IT on system enhancements; provide requirements and testing support for master data process improvements. The position is to ensure high-quality master data and to advance the use of master data critical to SAP, acting as the primary operational point of contact for master data requests and issue resolution to stakeholders. Additionally, you'll address challenges in master data management and governance, set up a governance model with appropriate business accountabilities, and utilize innovative technologies to streamline master data processes. This role will also assist the FP&A team with management reporting for domestic and global leadership. This role requires a strategic thinker with strong analytical skills and the ability to manage cross-functional...

Position Overview The Associate Clinical Specialist independently provides customer support of Fujifilm's ES equipment in the Endoscopy department and/or specified departments. This role manages all relevant equipment and uses its own judgement and decision-making skills to provide troubleshooting and training for the proper handling of our equipment. This position provides on-site, hands-on client support for Fujifilm Endoscopy's entire product catalog for assigned customers. It serves as the primary clinical resource for the Company and its sales team regionally and handles all related inquiries and issues. The ACS partners with and provides training to all members of the customer's staff, including physicians, reprocessing department, technicians, and nurses to independently manage and maintain customers' Fujifilm equipment. Furthermore, it provides service to additional customers within the zone as required. This position reports directly to the Zone Sales Director or...

Senior Atlassian Consultant Req number: R7392 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary We are looking for a motivated Senior Atlassian Consultant ready to take us to the next level! If you have experience serving as a technical expert and trusted advisor, translating business requirements into scalable Atlassian solutions while ensuring alignment with enterprise architecture standards and are looking for your next career...

Job Requisition ID: 54470 IPR #25-00846 Opening Date: 03/26/2026 Closing Date: 04/09/2026 Agency: Department of Transportation Position Title: Aircraft Technician I Salary: Anticipated Starting Salary: $ 5,761 Monthly; Full Range: $ 5,761 - $ 9,548 Monthly Job Type: Salaried Category: Full Time County: Sangamon Number of Vacancies: 2 Bargaining Unit Code: NR916 Pro Tech Teamsters This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois?...

Position Description & Qualifications Are you an SharePoint Systems Analyst looking for a place where you can make a difference every day? Serco is the place for you! We have an exciting opportunity supporting the United States Navy and our CNIC N6 program based out of Naples, Italy. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate process or improve transparency for analytics and decision making. The CNIC N6 SharePoint Systems Analyst will perform FlankSpeed Subject Matter Expert (SME) functions, including managing all applications within the collaboration platform as well as on premises SharePoint 2013/2016 and SharePoint Online. In this role, you will: Configure and enhance search services and scopes to provide targeted information to users. Perform all necessary tasks to keep the NAVEUR/NAVAF/6th Fleet Portal...

Job Description Role Summary As a Site Reliability Engineer (SRE), you will be responsible for supporting the management and reliability of Oracle databases and Exadata infrastructure (Production and Non-Production, primarily on-prem), including complex issue investigation, capacity management, scripting, and driving automation and operational improvements. You will triage alerts, identify root causes, implement corrective actions, and contribute to continuous reliability, scalability, and standardization of the program. You will also participate in roadmap initiatives such as migrations to Oracle Cloud (OCI) and Oracle Autonomous Database. Location / Work Authorization / Clearance - Role is based in the United States. - U.S. citizenship required due to security clearance requirements. - No visa sponsorship available. - Must be able to obtain and maintain the required security clearance. Responsibilities Key Responsibilities Support...

Company : Highmark Inc. Job Description : JOB SUMMARY The incumbent is responsible for developing and maintaining an anti-fraud program which includes development and delivery of training and filing of Fraud Plans and Reports. The incumbent is responsible for conducting investigations of organizational or functional activities related to alleged fraud, waste and abuse perpetrated by providers, members, facilities, pharmacies, groups and/or employees of the organizations and Subsidiaries. The incumbent is responsible for interviews which might include providers and members and may be conducted onsite or offsite. The incumbent is also responsible for the field investigative work necessary to complete a review of a special project, potential fraud, waste and abuse case, conducting the initial investigations and coordinating the recovery/savings of money related to fraud, waste and abuse. Must be able to testify in a court of law, prepare cases for referral to various...

This position is a highly skilled and experienced customer-focused technical sales professional who provides in-depth technical information and specific design/implementation guidance to Red River's customers. The individual is an expert in one or more technical specializations. As a technical leader, they mentor others and share their knowledge within the Red River Solution Engineering and Sales teams. They provide architectural guidance for customers across the Red River product portfolio, including products and services from OEM partners. The individual in this position is responsible for pre-sales engineering activities including: 1) identifying customer's business outcomes and/or mission challenges and proposing technology solutions, 2) engaging as the primary client technical resource on sales engagements and 3) achieving and maintaining OEM certifications in their area of expertise. The individual is knowledgeable of Red River's offerings across multiple technologies and...

VIRTUAL13 - HomeRes - IL XXXXX Illinois,00000 Supports the business/group leader in the effective implementation, maintenance and administration of first line of defense (1st LOD) programs (e.g., operational risk, AML, compliance, regulatory, etc.), including overseeing business operations within the jurisdiction to ensure adherence and efficiency. Contributes to a strong risk management culture through collaboration with other first line employees, and second & third line functions to ensure Compliance, AML or operational risks are identified, mitigated, monitored and reported on an ongoing basis. Supports multiple, similar business units with corresponding number of regulators. Assists with the implementation of risk management programs/ frameworks while identifying and minimizing negative impacts to the business. Develops and implements risk mitigation strategies. Acts as a subject matter expert in the evaluation, development and implementation of an internal...

Job Description About the Role We are seeking an experienced Operations Technical Program Manager (TPM) to join Oracle's Interactive Media Group. In this high-impact role, you will drive execution across complex, cross-functional initiatives, ensuring priorities are delivered on time in a fast-paced environment. You will leverage deep Oracle expertise to orchestrate releases, manage risks, and foster seamless collaboration between engineering, product, design, and customer teams spanning Europe and the US. The ideal candidate thrives in agile environments, excels at proactive issue resolution, and has a proven track record of scaling programs through strong organization and communication. This is a "hands-on" role that will require an individual capable of not only facilitating and driving initiatives, but also personally ensuring their completion. Key Responsibilities Lead end-to-end program execution for media-focused technologies, prioritizing deliverables...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Through diverse experiences, world-class learning, and individually tailored coaching, you will experience ongoing professional development. That's how we develop outstanding leaders who team up to deliver on our promises to all of our stakeholders, and in doing so, play a critical role in building a better working world for our people, our clients, and our communities. Sound interesting? Well, this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. The opportunity EY Financial Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional...

Job Description Are you passionate about cloud technology and proficient at transforming complex business processes? Join the Oracle Cloud Transformation & Delivery team as a Senior Principal Program Manager at our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you'll identify, scope, and deliver improvement initiatives leveraging Oracle's internal AI capabilities. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Further, this position is part of a new function, with opportunity to define, establish, and implement innovative approaches. Responsibilities Responsibilities Lead Business Process Transformation : Define and implement robust business process...

*This role can be located almost anywhere in the U.S. No relocation offered. What You Will Do: Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. Researches, trouble shoots, administers application administration, conducts application user training, and code changes. Sees the whole picture and adjusts work accordingly. Point-of-contact for clients...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. Key Responsibilities: Supporting our Midmarket Customers, solidify customer relationship through regular and frequent face-to-face interactions designed to drive sales growth, including attendance at industry events, trade shows and conferences that are relevant to your customer base. Proactively develop, utilize, and increase depth and breadth of...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Summary Job Description : The Senior Telecom Expense Analyst is responsible for sourcing, negotiating, and lifecycle managing wide area network (WAN) connectivity and telecommunications services across a multi-site enterprise footprint. This role drives cost optimization, vendor performance, and service reliability by aligning carrier strategy with business and technical requirements. The position partners closely with Network Engineering & Operations, Finance, and Business & Operations teams to ensure circuits, contracts, and services are delivered on time, on budget, and in compliance with enterprise standards. Essential Functions Own end‑to‑end management of the organization’s telecommunications and network services portfolio, including strategic vendor relationships, sourcing decisions, and operational performance across a...