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54 help desk jobs found in Springfield

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Bayer
Server Upgrade & Maintenance Support Specialist
Bayer Springfield, IL, USA
At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us. If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Server Upgrade & Maintenance Support Specialist Server Upgrade and Maintenance Support Specialist - USA - Residence based Purpose: The purpose of this position is to execute software upgrades on servers, perform routine server and software related maintenance tasks, manage data migration projects and diagnose and resolve server related issues for multiple Bayer suite of products, current and future....

Apr 04, 2026
CC
Refugee Support Services Case Manager
Catholic Charities Southwestern Ohio Springfield, OH, USA
FLSA STATUS: Hourly, Non-Exempt DEPARTMENT: Refugee Resettlement Services REPORTS TO: Supervisor, Refugee Resettlement Services SUPERVISORY: No WORK HOURS: 37.5 hours per week LOCATION: Springfield, OH DATE: March 2026 Position Summary Under direction, this position provides case management services to eligible immigrant populations, including Haitian entrants and others. This position assesses individual and family needs and provides case management to eliminate barriers that are identified through the creation of a family self-sufficiency plan and individual employment plan. This position works collaboratively with community and internal partners to establish a continuum of care for those served through the program. This position may also assist with serving secondary migrants, asylees, and refugees outside of their initial Reception & Placement period as needed to promote self-sufficiency. Essential Job Functions: Screen...

Apr 03, 2026
Co
Support Center Technician
Copeland Springfield, IL, USA
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.? Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! Job Description: If you are a technical professional with experience in building automation, controls, or refrigeration systems looking for...

Apr 02, 2026
Ne
Client Support Analyst
Nelnet Springfield, IL, USA
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Client Support Analyst acts as the first point of contact for clients facing non-complex technical or service-related issues. This role will be responsible for the efficient and courteous service and resolution of general...

Mar 31, 2026
SP
Transportation Support Staff- Crossing Guards
Springfield Public Schools Springfield, MA, USA
GENERAL SUMMARY Assists with all aspects of the day-to-day operation of the Transportation Department. ESSENTIAL DUTIES & RESPONSIBILITIES The above position is illustrative of the tasks and responsibilities. It is not meant to be all –inclusive of every task or responsibility. The description does not constitute an employment agreement between the Springfield Public Schools and the employee and is subject to change by the Springfield Public Schools as the needs and requirements of the job change. Must be available from 6:00 AM – 10:00 AM. Drives throughout the city to check on Crossing Guards. Distributes timecards, vests, signs, and other equipment as needed for Crossing Guards. Monitors the call-out line and reassigns staff to different posts when necessary. May be required to drive School Department personnel to various locations. Reports directly to the Crossing Guard Manager. Does Daily Reporting at the end of shift MINIMUM JOB...

Mar 19, 2026
TA
Part time
 
Direct Support Professional - Full-Time / Part-Time
The Arc Of The Ozarks Springfield, MO, USA
Description Full-time and Part-time Positions Starting at $21.00 per Hour! Includes two weeks of paid training to help you thrive in your role. Experience pay options. Join a team where your compassion empowers the lives of others! Make a difference while building a career with purpose. At The Arc, our team is committed to supporting individuals with disabilities in living more independent, meaningful lives. We’re looking for compassionate, motivated professionals who want their work to truly matter to the people they serve and to the community around them. Join a team that believes in empowering others, celebrating abilities, and creating opportunities for people to thrive. If you’re seeking a role that is personally rewarding and driven by purpose, we invite you to be part of our mission. If we didn’t get your attention yet - The Arc of the Ozarks also offers competitive pay and benefits. If you have directly relevant experience, ask about our experience pay...

Mar 17, 2026
IT
Full time
 
L2 Application Support Engineer IBM WebSphere Commerce
Inherent Technologies Springfield, MO, USA
Hi , Greetings from Inherent Technologies ! Hope this email finds you in the best of your health, My name is Swati and I'm an IT recruiter at Inherent Technologies . I came across your resume on one of the job boards and wanted to check if you are available for a new role. Look forward to talking to you Position: L2 Application Support Engineer IBM WebSphere Commerce Location: Springfield, MO*Day 1 Onsite* Competencies: 6-8+ years experience Digital : Site Reliability Engineering (SRE) IBM Websphere Role Description: Job Summary We are seeking an experienced L2 Application Support Engineer to provide operational support for our mission-critical WebSphere Commerce Suite (WCS) 8.x e-commerce platform. This role requires strong troubleshooting skills, proactive monitoring and incident response capabilities to ensure optimal performance and availability of our online commerce systems. Required Qualifications Technical Skills 3-5 years of experience in...

Mar 16, 2026
LL
Full time
 
Yardi Product Specialist
Link Logistics Springfield, IL, USA
Link Logistics Real Estate (“Link”) is a leading operator of warehouses and business parks, specializing in last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans half a billion square feet. We leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers’ businesses and deliver value for our stakeholders. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo. The Senior Yardi Product Specialist provides technical support and assistance to users of our financial software applications. This position is part of the Financial Technology team and collaborates to troubleshoot problems, offer guidance on system features,...

Mar 15, 2026
CC
Full time
 
Care Support
Catholic Charities Springfield, MO, USA
Brief Description Why You’ll Love This Position: Are you interested in making a difference in the lives of pregnant women and their children? At LifeHouse Crisis Maternity Home, as Care Support, you'll assist our women and families in maintaining their everyday routine while supporting them in a transitional housing setting. What You’ll Do Assist residents with daily routines. Maintain household cleanliness, organization, monitor everyday supplies, and process donations. Answer phones, take/deliver messages as appropriate, and complete telephone intake assessments. Assist with documentation of medicine. Ensure residents complete chores, passing room checks, and following the agreements and expectations of the program. Conduct safety checks throughout the building, including safe sleep environments. Prepare rooms for new residents. Provide basic self-care support for postpartum residents (i.e., bathroom hygiene, breastfeeding, childcare support, etc.)...

Mar 15, 2026
AI
Graduate Assistant- Event and Classroom Technology Assistant/ Helpdesk
American International College Springfield, MA, USA
JOB DESCRIPTION: This position is essential to the operation of the campus technology. This job requires the ability to be professional and to learn, as well as train. Our department handles many of the events on campus and all the classrooms on campus. The ability to anticipate problems and think of solutions is highly desired trait. Part of the job is overseeing events, from set up to break down, and the actual events themselves. Events range from managing streaming services to providing a microphone for a presentation.  This position also involves technology in the classrooms and other spaces at AIC. Understanding and operating certain software that is required by classes and teachers. Troubleshooting is also required, whether it is in person or on the phone for user error or broken parts. The ability to gather information from all sources available, (person on the phone or google) and come to a positive outcome is our desired...

Mar 15, 2026
PE
Specialist, Administrative Support
Pearson Education Services Springfield, IL, USA
Overview We’re seeking an Administrative Support Specialist to provide high-impact support to senior executives and leadership teams. You’ll own complex administrative workflows—calendar strategy, travel planning, expense processing, meeting logistics, and executive communications—so leaders can stay focused on business priorities. You’ll also help drive a strong operating rhythm through agenda curation, executive-ready PowerPoint materials, SharePoint content management, and coordination support for town halls and recurring communications such as monthly newsletters. This role will support the Managing Director of Pearson Professional Assessments and the SVP of Evaluation Systems. This role may align with experience in roles such as Executive Assistant (EA), Executive Administrative Assistant, Executive Coordinator, or similar positions supporting executive leadership. What you’ll do Manage complex calendars across stakeholders/time zones; proactively...

Mar 15, 2026
OA
System Administrator II -
O'Reilly Auto Parts Springfield, MO, USA
The System Administrator II monitors system hardware, network, and infrastructure software performance to solve problems and suggest improvements. This role is responsible for managing authorized access to system resources and leveraging technical expertise in networking (TCP/IP), server administration, and VOIP systems to ensure high availability and security across the organization’s digital environment. Responsibilities And Duties Provide advice and assistance to users to resolve complex queries and ensure that application and website capabilities are well understood by the business; may manage or provide escalation support for a help-desk team. Prioritize own workflow and ensure work—particularly regarding network stability and server uptime—is completed to required standards of productivity, quality, and timeliness. Research and suggest technical developments to improve the quality of the website, portal, software, and supporting infrastructure (including VOIP and...

Mar 15, 2026
Or
Data Center Manager - Data Center Support
Oracle Springfield, IL, USA
Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers in Abilene , TX. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent *Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site in Abilene, TX. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to...

Mar 15, 2026
Or
Healthcare IT Project Manager - Critical Support III
Oracle Springfield, IL, USA
Job Description Job Description: Federal Project Manager - Critical Support III **This role requires travel. Company Overview:** We're on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systems-helping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to making history with the advancement of Federal Healthcare systems. If you're excited about making healthcare more human, you've come to the right place. Position Overview: We are seeking a proactive, technically-skilled Lead Project Manager to oversee and drive critical support processes within our healthcare IT environment. The ideal candidate will...

Mar 11, 2026
Computer Aid, Inc.
Product Support Specialist
Computer Aid, Inc. Springfield, IL, USA
Product Support Specialist Req number: R7287 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist, you will be responsible for providing level 1 technical support for our a corporate tax software. Job Description We are looking for a Product Support Specialist to remotely provide level one technical support to a corporate tax software product. The Product Support Specialist will remotely...

Mar 09, 2026
TA
Behavior Support Technician - Renovations
The Arc Of The Ozarks Springfield, MO, USA
Positions starting at $21.00 per hour! Are you interested in joining a rewarding non-profit career field with opportunities to make a difference in your community? The Arc invites you to join our team of value-driven and independent professionals. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives! If you have directly relevant experience, ask about our experience pay options! What is this job all about? The Behavior Support Technician is the bridge between people with intellectual and developmental disabilities and their communities. You will encourage and mentor individuals by supporting them in maximizing their full potential. The BST role is involved in providing supports to all aspects of individuals life activities. Support may include daily life skills of cooking, cleaning, hygiene, medication administration, behavioral care, and community participation. If we didn’t get your...

Mar 08, 2026
WayUp
Decision Support Analyst (Remote)
WayUp Springfield, IL, USA
*This role can be located almost anywhere in the U.S. No relocation offered. What You Will Do: Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways: Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data. Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness. Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction. Researches, trouble shoots, administers application administration, conducts application user training, and code changes. Sees the whole picture and adjusts work accordingly. Point-of-contact for clients...

Mar 07, 2026
TA
Direct Support Professional - Residential Float Team, Springfield
The Arc Of The Ozarks Springfield, MO, USA
DSP Position - The Arc of the Ozarks! Starting at $21.00 Per Hour! Residential Float Team - Springfield Looking to build a meaningful career in the nonprofit field while making a positive impact in your community? The Arc invites you to join our team of dedicated, values-driven professionals committed to empowering others and creating lasting change. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives! If we didn’t get your attention yet - The Arc of the Ozarks also offers competitive pay and benefits. If you have directly relevant experience, ask about our experience pay options! What is this job all about? The Direct Support Professional serves as a vital link between people with intellectual and developmental disabilities and their communities. In this rewarding role, you will empower and mentor individuals by supporting them in maximizing their full potential. The DSP role is...

Mar 07, 2026
WayUp
Associate, Marketing DataOps
WayUp Springfield, IL, USA
The Associate, Marketing DataOps helps run the 'control tower' of Acxiom's audience distribution data practice, managing and maintaining the efficient flow and implementation of client first party data assets, custom audience creation and monitoring overall utilization in support of financial tracking. The role works cross-functionally between internal and external business, product and ad operations teams to gather requirements, develop plans, and execute feasible data strategies and tactics. This role will manage day to day operations around data activation partners and will help create process for tracking client data utilization and monetization. What You Will Do: Work with agency client teams, Data Strategy and Insights teams to understand, document, and clarify client data needs (stated and unstated) related to audience creation and activation Operate as a cross team liaison ensuring alignment both strategically and technologically to maximize the...

Apr 03, 2026
Se
Information Specialist
Serco Springfield, IL, USA
Position Description & Qualifications The Army PPB BOS program is seeking a 100% Remote Information Specialist to lead documentation and knowledge management for software development teams. The candidate shall own the creation, organization, and maintenance of system documentation, knowledge bases that support developers, testers, and government stakeholders. In this role, you will: Develop, maintain and continuously improve project documentation, including user guides, admin guides, test plans, release notes, SOP, user acceptance test cases Work closely with developers, testers, and product owners to capture technical details and translate them into clear, accurate documentation Design and maintain a structured knowledgebase to ensure project information is easy to find and traceable Participate as a collaborative team member in Agile lifecycle and activities Be expected to complete tasks in a fast-paced, results driven environment....

Apr 01, 2026
Vitalant
Full time
 
Manager, Service Desk - Remote
Vitalant Springfield, IL, USA
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide. Work Shift (if applicable): Shift 1 (United States of America) Job Description: Compensation: 95,000 - 120,000 per year - based on experience. Vitalant is seeking a Manager, Service Desk to lead the planning, organization, and daily operations of our Service Desk team in support of our life-saving mission. This role ensures reliable, responsive IT support across the organization—helping teams stay connected, productive, and focused on saving lives. Partnering closely with IT leaders across functions, the Manager oversees staffing, schedules, and skill coverage to ensure consistent service delivery throughout...

Mar 28, 2026
Se
SharePoint Systems Analyst - (Naples, Italy)
Serco Springfield, IL, USA
Position Description & Qualifications Are you an SharePoint Systems Analyst looking for a place where you can make a difference every day? Serco is the place for you! We have an exciting opportunity supporting the United States Navy and our CNIC N6 program based out of Naples, Italy. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate process or improve transparency for analytics and decision making. The CNIC N6 SharePoint Systems Analyst will perform FlankSpeed Subject Matter Expert (SME) functions, including managing all applications within the collaboration platform as well as on premises SharePoint 2013/2016 and SharePoint Online. In this role, you will: Configure and enhance search services and scopes to provide targeted information to users. Perform all necessary tasks to keep the NAVEUR/NAVAF/6th Fleet Portal...

Mar 24, 2026
General Motors
Programmatic Media Strategy Manager
General Motors Springfield, IL, USA
Job Description The Programmatic Media Strategy Manager is a pivotal leader within the GM MediaOne programmatic media team. This person will lead a team of programmatic practitioners across one or more vehicle brands or corporate brands (ie. OnStar, Certified Service). They will also support the Head of Programmatic Media Strategy and Activation to guide the overall development of GM's in-house programmatic team and strategy. This role requires a deep understanding of programmatic media, experience leading a team, and the ability to develop and execute innovative programmatic media strategies. In addition, this person will manage key internal stakeholder relationships across business units, ensuring that programmatic efforts align with overall business objectives. The Manager is expected to have a strong knowledge of and understand aspects of programmatic media. This is a great opportunity for a motivated and energetic programmatic leader to help shape the future of...

Mar 23, 2026
Aaron's
Full time
 
Delivery and Installation Specialist
Aaron's Springfield, MA, USA
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose. Delivery Driver The salary range for this role is $18.75 to $19.75 per hour/annually.* Delivery Drivers Keep Aaron’s Moving This isn’t some tedious desk job. On our team, you’ll be inside, outside, driving, installing, showing customers how to use merchandise and much more. And since this position is store-based, you’ll be asked to support the store by assisting with moving, installing, and picking up merchandise. Every day will be different, but you’ll connect with lots of good people in our community along the way. Your Career Starts Here With Aaron’s, being a Delivery Driver can be the first...

Mar 20, 2026
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