Full time
Midland Credit Management, Inc.
St. Cloud, MN, USA
Applicants must have current authorization to work in the United States on a full-time basis. The Vendor Specialist is responsible for working as a liaison between MCM and the Law Firms to ensure process adherence. This includes account analysis via automated and manual processes & training law firms for increased performance. The position will also include problem solving along with support and ownership of subject matter expert areas and projects. RESPONSIBILITIES Ensure all outsourced accounts are handled accurately. Promote internal and external relationships with law firms and internal partners. Act as a subject matter expert for one or more business entities. Improve operational procedures to increase efficiency and profitability. Provide regular tracking and reporting into daily processes and/or financial performance. Perform other duties, as assigned. MINIMUM REQUIREMENTS EDUCATION: High School Diploma EXPERIENCE: 1-2 years customer service or...


