Full time
PPG Industries
Strongsville, OH
As a Customer Service Representative , you will handle domestic orders, which includes placing orders accurately and following up with distributors. Reporting to the Customer Service Supervisor, you will be the face of the company and first point of contact for customer inquiries via phone and email. If you pride yourself on your attention to detail & accuracy, then this could be the ideal opportunity for you! Key Responsibilities Communicating with customers via email and over the phone in relation to quotes, orders, returns, and discrepancies on their behalf; Sourcing of products not available through our distribution centers, and sourcing back-orders not available at the prime buy location; Support advertising inventory management, database maintenance, and logging incoming/outgoing customer calls; Working as part of a close-knit team through regular communication with management, the sales team, production, purchasing and logistics. Qualifications...

