Part time
MyStays Holiday Home management
Taupō, New Zealand
Taupō | Approx. 30 hrs initially (growing to full-time) At MyStays, our owners are at the heart of everything we do. As we continue to grow at pace, we’re looking for an Owner Relationship Manager to take ownership of nurturing, protecting, and strengthening our relationships with property owners. This is a high-trust role and a key point of accountability for owner satisfaction, communication, and issue resolution. It’s fast-paced, varied, and people-focused — ideal for someone who thrives on building trust, solving problems, and making things better. About the role: You’ll be the key contact for our owners, ensuring they feel heard, supported, and confident that their property is in good hands. Owner enquiries are wide-ranging and can include statements, pricing, property-specific requests, quality concerns, and issue resolution. The short-term rental industry is dynamic and constantly evolving, so energy, adaptability, and calm under pressure are essential for this role. While...

