Full time
Vernon Memorial HealthCare
Viroqua, WI
Join our growing IT team in a new full-time role as a Desktop Specialist. In this role, you will provide essential technical support for clinical and administrative staff, ensuring the smooth operation of computer systems, software, and hardware critical to patient care and facility operations. Hours for this role will be Monday through Friday during normal business hours and an on-call rotation for one week every 5-6 weeks. Responsibilities include setting up and deploying PCs for new healthcare personnel, installing and maintaining hardware and software, and managing inventory of IT equipment and licenses. You will respond to helpdesk inquiries, troubleshoot issues, and resolve problems efficiently, escalating more complex cases to appropriate IT staff or vendors. This position requires excellent communication skills, as you will assist users both in person and remotely, guiding them through problem-solving steps and following up to ensure resolution. You will also...

