3 technical program manager network jobs found in Warwick, RI

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. The Client Support Analyst acts as the first point of contact for clients facing non-complex technical or service-related issues. This role will be responsible for the efficient and courteous service and resolution of general...

AstroNova, Inc. Tier 3 Field Technical Support West Warwick, RI Position may work remotely. Responsibilities: Apply expert technical knowledge of table top, label presses and wide format digital printers. Drive rapid resolutions to complex technical issues in the field at customer sites. Identify and take action to close skill gaps across branches. Liaise with Quality, Engineering, and Product Management teams to resolve arising issues and develop training materials. Ensure Global Tech teams follow the escalation process, and escalate complicated cases to the engineering team, as needed. Lead new product launches. Develop channel technical competencies through tech training and inform stakeholders of key technical updates. Provide regional and global field service and call center support, as required. Answer customer phone calls and respond to customer emails within defined Service Level Agreements (SLA’s). Troubleshoot and repair technical problems with the user’s...

Description Design, engineer, and oversee the installation of plumbing and fire protection systems for commercial, institutional, industrial, and government facilities, ensuring compliance with applicable codes and standards. Conduct field surveys and assessments to evaluate existing plumbing and fire protection systems. Collaborate with architects, contractors, and other project stakeholders to develop design specifications and ensure project deliverables meet quality standards and client expectations. Prepare technical specifications, new work plans, demolition plans, riser diagrams, schedules, and details using software tools such as AutoCAD and Revit. Perform design calculations to ensure system performance and accuracy. Review project budgets and timelines and recommend alternatives for implementation based on cost-effectiveness and feasibility studies. Provide technical guidance and mentorship to junior engineers and other team members. Conduct on-site...