GOODWILL INDUSTRIES OF NCW
Wausau, WI, USA
JOB REQUIREMENTS: How this Role Supports our Mission of Elevating People by Eliminating Barriers to Employment While receiving guidance from the leadership team, the Customer Experience Specialist will advance our mission by assisting and serving customers, ensuring they are delighted with their experience at Goodwill so that they choose to continue shopping and donating at Goodwill NCW. This role also serves as a positive role model for other team members and ensuring all activities are performed in a manner that is consistent with the mission, vision, values, and brand of Goodwill NCW. Key Responsibilities Ensures 100% customer delight by efficiently and accurately ringing their selections and expressing appreciation for their purchase. Effectively sharing Round Up program and Good Points card administration as applicable. Operates telephone including cordially answering calls and operating the paging system. Maintains the fitting rooms and ensures items on the return rack are...


