First National Bank of Omaha
Wayne, NE, USA
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success. Summary of the Job: This position will be responsible for leading a team in a 24x7, 365 day per year Fraud and Disputes Contact Center within the Fraud and Disputes Department in Consumer Banking Division of First National Bank. The team is comprised of Fraud Prevention and Disputes Specialists who monitor and verify potential fraudulent activity, as well as creating cases for disputed transaction. The manager will be responsible for creating a client focused culture that drives their team to be highly productive and meet/exceed monthly statistical goals. This manager's ongoing responsibilities include frontline management of the team, staff development and achievement of business goals. Hours are M-F 10:00AM-7:00PM or 9:00AM to 6:00PM CST Hybrid Onsite for Wayne or Omaha...
