9 learning operations manager jobs found in Webster, MA

Product Analyst (Hybrid) Date: Feb 19, 2026 Location: Webster, MA, US Company: MAPFRE The Product Analyst helps shape and grow Property & Casualty insurance products, playing an important role in driving profitable results. This role uses data and insights from the regional, state, and agency levels to understand what's driving profit and loss, identify growth opportunities, and support smart, strategic product decisions. By analyzing customer demographics, competitive trends, and regulatory requirements, the Product Analyst develops product and pricing recommendations and turns them into clear, actionable business requirements. This position also takes a lead role on cross-functional teams, working closely with partners across the organization to bring product updates from idea to launch. Responsibilities Conduct in-depth analyses of profitability, product performance, and growth across various rating metrics to identify loss drivers, profit drivers,...

Delivery Director Date: Feb 19, 2026 Location: Webster, MA, US Company: MAPFRE Summary Senior IT leader responsible for the end-to-end delivery of multiple large-scale programs and initiatives within the organization. Ensures timely, on-budget, and high-quality outcomes that directly support business goals and strategic priorities. The Delivery Director oversees a portfolio of programs and projects spanning core policy administration, claims, underwriting, digital channels, data modernization, cloud migrations, and system integrations. Responsibilities Align IT delivery with business strategy, regulatory requirements, and customer outcomes. Govern a multi-program portfolio: prioritization, budgeting, risk management, dependency management, and benefits realization. Lead cross-functional teams (PMs, program managers, architects, vendors, and agile squads) to execute complex transformations. Leverages AI and data analytics to optimize...

Vendor Program Manager (Hybrid) Date: Feb 19, 2026 Location: Webster, MA, US Company: MAPFRE *This is a hybrid position, may consider remote for qualified candidates* Are you a dynamic relationship-builder with a passion for operational excellence? Do you thrive in fast-paced environments where strategic partnerships and performance optimization make a real impact? Join Mapfre USA as our next Vendor Program Manager and play a pivotal role in shaping the success of our Enterprise Contact Center and Insurance Operations. This is your chance to lead high-visibility initiatives, strengthen key vendor relationships, and drive meaningful improvements across the organization. Summary Responsible for the execution, oversight, and continuous improvement of strategic vendor partnerships across MapfreUSA in support of the Enterprise Contact Center and Insurance Operations. In collaboration with leadership, this role will lead day-to-day governance of vendor...

Operations Analyst (Hybrid) Date: Feb 18, 2026 Location: Webster, MA, US Company: MAPFRE Summary The Operations Analyst provides services for departments in terms of business strategy, workflow, and productivity analysis of key business factors which impact the productivity of the departments and profitability of the organization. May also participate in project requirement definition, user acceptance testing, planning, and business readiness, including post implementation validation across the company platforms to ensure business requirements are met. Responsibilities Operational Support Responsibilities Plan and schedule activities, tasks, and dependencies; monitor progress. Collaborate to set scope, objectives, and recommend change management methods and KPI measurements. Identify risks, develop contingency plans, and communicate mitigation actions. Production Support Monitor open tickets and escalate as necessary....

Supervisor, P/L Underwriting (Hybrid) Date: Feb 13, 2026 Location: Webster, MA, US Company: MAPFRE Summary We are seeking a Personal Lines Underwriting Supervisor to lead a team, support profitable growth, and strengthen underwriting quality within our Personal Lines Department. In this role you willSupervise one underwriting unit within the Personal Lines Underwriting Department; plan and monitor the timely and accurate completion of the unit's responsibilities. Monitor the acceptability and profitability of the business produced by the agencies assigned to the unit's underwriters, take corrective actions when necessary. Assume responsibility, as assigned, for monitoring the underwriting experience for a particular line of business. Provide technical underwriting direction and assistance to the unit in regard to complex functions. Identify, analyze, and implement underwriting system and procedure changes to improve the department's effectiveness/efficiency....

Director, Data Engineering Date: Feb 6, 2026 Location: Webster, MA, US Company: MAPFRE Summary: The Director of Data Engineering is a strategic enterprise leader responsible for shaping and executing Mapfre USA's data vision. This role leads high-performing teams to ensure data is trusted, high-quality, well-governed, and operationally reliable-fueling Mapfre's transformation into a truly data-driven insurance organization. As the key connection between business stakeholders and Data Engineering, the Director oversees the full data lifecycle and drives DataOps maturity. Partnering closely with Data Architecture, this leader delivers scalable, modern data solutions that support advanced analytics and AI initiatives. The role collaborates extensively across IT Architecture, Security, Infrastructure, Cloud, DevOps, Actuarial, Legal, Compliance, Risk, and the Head of AI to ensure the delivery of governed data and responsible AI operations aligned with enterprise...

Manager, Forms Date: Feb 6, 2026 Location: Webster, MA, US Company: MAPFRE Summary The Manager, Forms plays a critical role in shaping and maintaining the organization's insurance policy forms across the full product portfolio. This position is responsible for ensuring all forms accurately reflect product intent, comply with regulatory requirements, and are implemented seamlessly within core systems. Responsibilities Forms Development & Governance Oversee the creation, review, and approval of policy forms, endorsements, and declarations for both new and existing products. Ensure consistency, clarity, and alignment of all form language with underwriting standards and product design objectives. Regulatory Compliance Monitor evolving state and jurisdictional requirements related to insurance forms. Manage the full lifecycle of filings and approvals with Departments of Insurance. Ensure timely updates and revisions in...

Business Intelligence Analyst II (U/W / Product Analyst) Date: Feb 3, 2026 Location: Webster, MA, US Company: MAPFRE Summary Builds and maintains ad hoc analysis. Performs advanced data analysis and translates business needs into high-quality requirements for reporting and visualization. Ensures data integrity, and delivers actionable insights through prescriptive recommendations. Responsibilities Develop datasets that serve as sources for various reports and enterprise data marts. Analyze datasets - perform exploratory analysis and data manipulation or for deliverables. Leads or facilitates meetings to translate business needs into clearly defined, well-documented, high-quality requirements to support future reporting and visualizations. Assists in the development of complex ad hoc reporting. Exercises discretion and applies critical thinking relative to analysis, planning, and/or implementation of critical business initiatives....

Sr Manager, BI Analytics & Reporting Date: Feb 3, 2026 Location: Webster, MA, US Company: MAPFRE Summary This role leads and develops analyst-level employees and managers while ensuring the accuracy and quality of all data, reports, and deliverables. It oversees the successful execution of data insight initiatives through strong team management and effective cross-functional collaboration. The position establishes and enforces quality controls, departmental standards, and regulatory compliance while anticipating future needs related to people, technology, and budget. It is responsible for communicating analytical findings and business impacts to stakeholders across and outside the organization. Additionally, the role guides the design of reporting and analytics solutions and leads advanced, cross-functional data projects that drive strategic decision-making and operational optimization. Responsibilities Develop and supervise analyst-level employees...