3 operations analyst jobs found in Webster, MA

Operations Analyst (Hybrid) Date: Feb 18, 2026 Location: Webster, MA, US Company: MAPFRE Summary The Operations Analyst provides services for departments in terms of business strategy, workflow, and productivity analysis of key business factors which impact the productivity of the departments and profitability of the organization. May also participate in project requirement definition, user acceptance testing, planning, and business readiness, including post implementation validation across the company platforms to ensure business requirements are met. Responsibilities Operational Support Responsibilities Plan and schedule activities, tasks, and dependencies; monitor progress. Collaborate to set scope, objectives, and recommend change management methods and KPI measurements. Identify risks, develop contingency plans, and communicate mitigation actions. Production Support Monitor open tickets and escalate as necessary....

Product Analyst (Hybrid) Date: Feb 19, 2026 Location: Webster, MA, US Company: MAPFRE The Product Analyst helps shape and grow Property & Casualty insurance products, playing an important role in driving profitable results. This role uses data and insights from the regional, state, and agency levels to understand what's driving profit and loss, identify growth opportunities, and support smart, strategic product decisions. By analyzing customer demographics, competitive trends, and regulatory requirements, the Product Analyst develops product and pricing recommendations and turns them into clear, actionable business requirements. This position also takes a lead role on cross-functional teams, working closely with partners across the organization to bring product updates from idea to launch. Responsibilities Conduct in-depth analyses of profitability, product performance, and growth across various rating metrics to identify loss drivers, profit drivers,...

Vendor Program Manager (Hybrid) Date: Feb 19, 2026 Location: Webster, MA, US Company: MAPFRE *This is a hybrid position, may consider remote for qualified candidates* Are you a dynamic relationship-builder with a passion for operational excellence? Do you thrive in fast-paced environments where strategic partnerships and performance optimization make a real impact? Join Mapfre USA as our next Vendor Program Manager and play a pivotal role in shaping the success of our Enterprise Contact Center and Insurance Operations. This is your chance to lead high-visibility initiatives, strengthen key vendor relationships, and drive meaningful improvements across the organization. Summary Responsible for the execution, oversight, and continuous improvement of strategic vendor partnerships across MapfreUSA in support of the Enterprise Contact Center and Insurance Operations. In collaboration with leadership, this role will lead day-to-day governance of vendor...