3 product management development jobs found in Woonsocket

Job Description The Product Owner is responsible for supporting one or more product development teams delivering agent-facing contact center experiences within an existing product or platform. This role focuses on improving frontline agent workflows, tools, and efficiency while supporting both delivery and discovery efforts across assigned product areas. They will contribute to the evolution of product vision and execution by translating customer, agent, and business needs into a prioritized backlog and actionable roadmaps. They partner closely with Engineering, Design, Data/Analytics, and business stakeholders to ensure product outcomes improve agent productivity, quality, and overall experience. This role operates as part of the cross-functional product leadership team (commonly referred to as the "Five in a Box") and shares responsibility with the Engineering Manager for delivering outcomes for their assigned team(s). -Contribute to defining and evolving the product...

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Summary Of The Job Provide front line supervision to personnel and ensure all policies and procedures are followed as directed by Manager. Make recommendations and assist Manager in the planning, prioritizing, monitoring, coaching/development, and performance reporting of the work of the Relationship Associates. Assist in the identification and implementation of enhancements to department procedures/protocol, training, and technology. About This Role Develop and maintain a comprehensive knowledge of the Relationship Associate role. Continuously evaluate workloads and priorities across all assigned Regions; assign available resources to meet workflow deadlines as needed. Monitor RA productivity volumes through capacity reporting. Research and resolve escalated issues from team...

Job Description We are seeking a skilled Technology Operations & Engineering Support professional to join the Enterprise Security application technology team. This role supports the Enterprise Security & Resiliency group, whose mission is to safeguard people, facilities, critical operations, and protected information through best-practice security and resiliency strategies. Key Responsibilities: -Manage technology operations lifecycle processes, including disaster recovery, cloud migrations, vulnerability remediation, and configuration management. -Collaborate with business stakeholders and technical teams to understand requirements, identify solutions, and ensure technology objectives are met. -Develop and maintain technical documentation, architecture diagrams, and operational run-books. Assist in drafting project requirements for Enterprise Security initiatives, ensuring feasibility and timely implementation. -Coordinate with cross-functional teams...