Full time
Mancan
Wooster, OH, USA
Switchboard Operator Lead *Full-Time | 40 Hours/Week | Hourly * Be the voice people count on—every call, every emergency, every moment. We are seeking a *Switchboard Operator Lead * to play a vital role in hospital communications. This position combines *leadership, customer service, and emergency response *, making it ideal for someone who stays calm under pressure and leads by example. What You’ll Do Answer and route all incoming and outgoing calls Operate paging systems and Doctor’s Registry Handle *overhead emergency paging * (Code Blue, fire, disaster codes) Prioritize and document Medic Alert and emergency calls Maintain accurate logs and communication records Serve as a key communication hub for staff, physicians, patients, and families Leadership Responsibilities Maintain the Communications Department schedule, including on-call coverage Manage time-off requests using *ADP * Participate in the *Life Safety Committee * as the Communications...


