Full time
Zendesk
Melbourne VIC, Australia
Why This Role? Why Now? Customer experience is transforming through AI-driven innovation , and at Zendesk , we aren’t just embracing this change—we are leading it. Our Professional Services team is revolutionizing how we help customers implement and adopt AI by building a dedicated AI Delivery team and methodology. As an AI Services Consultant , you will be the technical and product expert for our AI-powered Resolution Platform. This is a unique opportunity to join a high-growth team at the forefront of the Generative AI movement, guiding global brands through complex configurations to realize immediate business value. Who we’re looking for? We are seeking a high-agility Technical Consultant with a deep background in SaaS Professional Services . You are a blend of a technical architect and a strategic advisor. You don’t just understand AI; you know how to translate complex technical blockers into seamless business solutions. If you have experience in...

