3 technical advisor jobs found

Why This Role? Why Now? Customer experience is transforming through AI-driven innovation , and at Zendesk , we aren’t just embracing this change—we are leading it. Our Professional Services team is revolutionizing how we help customers implement and adopt AI by building a dedicated AI Delivery team and methodology. As an AI Services Consultant , you will be the technical and product expert for our AI-powered Resolution Platform. This is a unique opportunity to join a high-growth team at the forefront of the Generative AI movement, guiding global brands through complex configurations to realize immediate business value. Who we’re looking for? We are seeking a high-agility Technical Consultant with a deep background in SaaS Professional Services . You are a blend of a technical architect and a strategic advisor. You don’t just understand AI; you know how to translate complex technical blockers into seamless business solutions. If you have experience in...

Why This Role? Why Now? Customer experience is transforming through AI-driven innovation , and at Zendesk , we aren’t just embracing this change—we are leading it. Our Professional Services team is revolutionizing how we help customers implement and adopt AI by building a dedicated AI Delivery team and methodology. As an AI Services Consultant , you will be the technical and product expert for our AI-powered Resolution Platform. This is a unique opportunity to join a high-growth team at the forefront of the Generative AI movement, guiding global brands through complex configurations to realize immediate business value. Who we’re looking for? We are seeking a high-agility Technical Consultant with a deep background in SaaS Professional Services . You are a blend of a technical architect and a strategic advisor. You don’t just understand AI; you know how to translate complex technical blockers into seamless business solutions. If you have experience in...

About The Role In this role you will be the key liaison for stakeholders across the organisation, you’ll gather requirements and drive the end-to-end creation of reports and analytical dashboards, from design and build to testing, UAT, and sign-off. You’ll collaborate closely with data engineers to shape the data and transformations needed, ensuring business needs are fully met through robust, insightful data models. Work type: Permanent, full-time Classification: Band 8, $122,040 pa plus super Key responsibilities include: Drive innovation by pushing the boundaries of what’s possible in delivering services that delight customers and the community. Handle workspace and user administration, implementing scalable access management while ensuring full compliance with the City’s IT security policies. Clearly communicate requirements to data engineers and network teams for data visualization, including new environments, resources, and performance improvements....