Full time
Rutherford and Bond Toyota
Porirua, New Zealand
Are you a customer service superstar? We are seeking a motivated, high-performing Service Advisor to join our busy dealership team. As the face of our service department, you will bridge the gap between our clients and our expert technicians, delivering a premium service experience. We're looking for an individual with confidence in customer interaction, and a passion for customer service and hospitality. Customers and customer interactions are the most important part of our business, and you would be at the forefront of our Customer Experience every day! The Position: * Based in our Porirua Branch * Customer Greeting: Welcoming customers and initiating the service process, ensuring they feel valued. * Consultation: Listening to customer needs, conducting vehicle walk-arounds, and accurately documenting customer repair orders. * Liaison: Communicating effectively between clients and workshop technicians regarding vehicle repair status to ensure our customers are fully informed...

