2 representative 3 jobs found

The Bilingual Grievances & Appeals Representative 3 manages client concerns by conducting and responding to complaints, grievances and appeals in a consistent fashion, adhering to all regulatory, accreditation and internal processing timelines. Collect, analyze, and interpret trend information to address and resolve non-routine business-related concerns. Responsibilities Bilingual Grievances & Appeal Representative 3 Reviewing customer complaints Outreach to providers and members Customer conflict resolution Conflict prevention Required Qualifications 1 or more years of experience in a telephonic customer service environment Strong data entry skills Experience with Microsoft Word, Excel & Outlook Fully Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. If selected for the...

Duties The Cytotechnologist position is in the Pathology and Laboratory Medicine Service of the Salisbury VA Medical Center. The incumbent performs highly complex laboratory diagnostic testing for diagnosis, treatment, and prevention of disease in the laboratory specialty of cytopathology. The incumbent will provide cytology support to Surgical Pathology, Cytopathology, Autopsy and Histopathology. The Cytotechnologist duties include but are not limited to : Advanced knowledge of specialized and complex subject matter extending beyond the duties of test performance. For assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), range of variety, and be performed by the incumbent at least 25% of the time. At the advanced level, the cytotechnologist independently performs and monitors processes such as smear preparation, slide fixation, cell block preparation, monolayer filtration...