Aston Carter
New Berlin, WI, USA
Position Summary We are seeking a detail-oriented Order Entry Specialist to join our team. This role is responsible for accurately processing customer orders, maintaining data integrity in SAP, and providing exceptional customer service throughout the order lifecycle. The ideal candidate will have at least 3 years of customer service experience and proficiency in SAP. Key Responsibilities Accurately enter and process customer orders into SAP system. Review and verify order details for accuracy, including pricing, quantities, and delivery dates. Communicate with customers regarding order status, changes, and delivery schedules. Collaborate with internal teams (sales, production, logistics) to ensure timely fulfillment. Resolve order discrepancies and customer inquiries promptly and professionally. Maintain detailed records of orders and customer interactions in SAP and CRM systems. Monitor inventory levels and coordinate with supply...


