189 help desk it support jobs found

Job Description: The Product Support Representative role provides multi-channel, office based technical operating and service advice to Authorized Service Providers, Dealers and Customers, for efficient issue resolution. The Product Support Representative will act as the direct link between the ASP, Dealers, Customers, and the Manufacturing Support teams, including but not limited to Engineering, Technical Publications and Product Management. What you'll do Receives calls from customers on equipment operating troubles. Interview customers to understand the operating symptoms, then advises the customer of the course of action by explaining the possible solution and the steps that must be taken to restore equipment to safe and efficient operation. Receive inquiries from customers to obtain warranty and operating information on Genie products. Supply information to the customer verbally, in writing, or by sending materials that respond to the request. Identify parts and supplies...

Working Title: Direct Support Professional Senior Job Class: Behavior Modification Assistant Agency: Direct Care and Treatment Job ID : 87186 Location : Bloomington Telework Eligible : No Full/Part Time : Part-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 12/24/2025 Closing Date : 12/30/2025 Hiring Agency/Seniority Unit : Direct Care and Treatment Division/Unit : Direct Care and Treatment / Community Based Services / Minnesota State Operated Community Services Work Shift/Work Hours : Days/Evenings/Overnights/Rotating Shift (ex: 7:00a.m. - 3:30 p.m.; 3:00 p.m. - 11:00 p.m.; hours may vary depending on the needs of the program) Days of Work : Varies; may include weekends and holidays Travel Required : Yes (Transport and accompany individuals to medical appointments, community outings, recreational...

Job Description Are you motivated by building strong client relationships and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Manager and help transform healthcare technology for our clients. If you're passionate about making a lasting impact for both clinicians and patients, we invite you to be a part of our collaborative team. At Oracle Health, we champion innovation and continuous improvement to advance the way healthcare organizations operate. As an Oracle Health Senior Support Manager, you'll be at the forefront of change and incident management, working directly with our clients to ensure their electronic healthcare system runs smoothly and efficiently. Your leadership will empower seamless experiences for users and help drive excellence in daily operations. What You'll Do: Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded in...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for BAE Systems USA. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Job Description Join a Team that's Shaping the Future of IT Support At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a Tier 1 Initial Support Analyst , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a...

Required Qualifications BA/BS and at least 2 years of related experience or a combination of related education and work experience to equal six years Preferred Qualifications BA/BS with a background in chemistry, biochemistry, or biology. The candidate can demonstrate proven laboratory techniques and has a working knowledge of proper techniques related to chemical handling, storage, and hazardous waste disposal. General knowledge of laboratory safety practices. Proven efficacy in working with a team of diverse backgrounds, age, education, and socioeconomic status. The candidate can demonstrate a strong commitment to the University of Minnesota Rochester’s goal of creating a positive and inclusive campus climate by advancing equity and diversity. Laboratory Education Support Associate This position works in-person at the University of Minnesota Rochester campus in Rochester, MN. This position is not eligible for H-1B or Green Card sponsorship. The principal...

SCHEDULE: Hourly Hours may vary based on program needs REPORTS TO: Building Principals, immediate supervisor SUPERVISION: None SALARY: $16.50/hr (starting salary for new hires) QUALIFICATIONS: Required: High School Diploma or G.E.D. Diploma Basic First Aid training within 3 months of hire date Preferred: Bilingual Basic First Aid POSITION SUMMARY: The Student Support Paraeducator is responsible for maintaining an orderly and safe environment assuring students are engaging in appropriate activity and are not interfering with other students or district employees in the performance of their functions. ESSENTIAL DUTIES: Maintain a structured environment Observe student behavior in structured and/or unstructured areas, inside and/or outside of building Keep administration informed of problems/concerns within areas of responsibility Follow all district and site procedures in regards to discipline Reports/Records/Information Maintain assigned records Maintain confidentiality of student...

Contract Support Associate - Facilities Coordinator Job ID 252703 Posted 18-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Data Centers, Engineering/Maintenance Location(s) Minneapolis - Minnesota - United States of America, Rosemount - Minnesota - United States of America About the Role: As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. What You'll Do: Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction. Understand the scope of the contract and make sure that all work is carried out accordingly. Be a financial and operational systems...

Working Title: Security Counselor Lead / Forensic Support Specialist Lead Job Class: Security Counselor Lead Agency: Direct Care and Treatment Job ID : 90895 Location : St. Peter Telework Eligible : No Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 12/17/2025 Closing Date : 12/31/2025 Hiring Agency/Seniority Unit : Direct Care and Treatment / DCT St Peter AFSCME Division/Unit : St Peter / Forensic Mental Health Program & Minnesota Sex Offender Program Work Shift/Work Hours : Varies Days of Work : Varies Travel Required : No Salary Range: $30.09 - $38.02 / hourly; $62,827 - $79,385 / annually Classified Status : Classified Bargaining Unit/Union : 204 - Health Care Non Professional/AFSCME Work Area : St. Peter Regional Treatment Center...

Job Description This role is responsible for delivering exceptional technical support and operational services for our clients customers and internal systems. Key duties include responding to and escalating issues within Service Level Agreements (SLAs), engaging with customers through multiple channels, and performing hardware installations, upgrades, and replacements. The position involves managing complex IT environments across cloud infrastructure platforms, including network, operating systems, storage, backup, firewalls, DNS, servers, and virtual machines. Additional responsibilities include maintaining accurate documentation, ensuring secure data center access, and collaborating with the training team to enhance technical programs. Candidates must demonstrate a commitment to continuous learning and provide after-hours support as part of an on-call rotation to ensure high service availability. The pay range for this pay range $27- $29/hr We are a company...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Compass Group, North America. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Levy Sector Pay Range : $21.00 to $23.00 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1489670 . The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and...

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...

WHO WE ARE Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to flexible learning environments and educators have the tools they need to support their students. We are on a mission to create innovative, proven learning technology, partnering with educators to ignite student potential. We are a Remote First organization with a strong commitment to excellence, innovation, and customer satisfaction. What You'll Do As a Customer Support Supervisor, you will play a pivotal role in leading a high-performing support team dedicated to delivering exceptional service to Edmentum customers. You will drive innovation, foster a culture of continuous improvement, and ensure operational excellence through strategic planning and proactive leadership. In this role you will: Lead, coach, and mentor a team of customer support professionals to achieve outstanding...

Job Description As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales customer inquiries via phone, web conferencing, and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. As a primary point of contact for our customers, you are responsible for facilitating customer relationships with Support and providing expert advice and assistance to our customers and Oracle employees on a diverse range of customer situations and escalated issues. Responsibilities As a Principal Support Engineer within OCI Support, you will serve as a senior technical authority specializing in the Oracle Database product family, with a focus on both Database Administration and Content Management product areas. Recognized across Oracle, partners, and customers as...

Company : United Concordia Dental Job Description : JOB SUMMARY This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non- standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. ESSENTIAL RESPONSIBILITIES Load and maintain group information and benefit files. Interact and provide support activities to Account Managers (For UCD: Accounts Support Analysts are account managers for all small market clients. May also be involved with managing...

Working Title: Administrative and Executive Support Manager Job Class: Administrative Officer Agency: Teachers Retirement Association Job ID: 90947 Location: St. Paul Telework Eligible: Yes (Limited) Full/Part Time: Full-Time Regular/Temporary: Unlimited Who May Apply: Open to all qualified job seekers Date Posted: 12/19/2025 Closing Date: 01/16/2026 Hiring Agency/Seniority Unit: Teachers Retirement Assoc / TRA-Managerial Division/Unit: TRA Payroll Unit / Finance Work Shift/Work Hours: Day Shift Days of Work: Monday - Friday Travel Required: Yes - Up to 25% of the time Salary Range: $34.66 - $50.52 / hourly; $72,370 - $105,485 / annually Classified Status: Classified Bargaining Unit/Union: 220 - Manager/Unrep FLSA Status: Exempt - Administrative Designated in Connect 700 Program for Applicants with Disabilities: Yes The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies,...

Product Support Specialist Req number: R6817 Employment type: Full time Worksite flexibility: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Product Support Specialist you will provide support to a corporate tax software product. Job Description We are looking for a Product Support Specialist to remotely provide Level One technical support to a corporate tax software product. This position will be full-time and remote and 2nd shift **. What...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Location: Desktop Support Engineer (Freelancer) Minneapolis – Minnesota – USA – USA (On-site) Contract Type: Independent Contractor / Freelancer (1-Year Initial Contract) Start Date: Immediate Eligibility: U.S. Citizens and Green Card Holders Preferred About the Role Axiom Technologies is seeking an experienced IT Desktop Support Engineer (Dispatch Role) based in Boardman, Oregon . This on-demand, independent contractor role involves providing both on-site and remote support for...

Job Details Working Title: Administrative and Executive Support Manager Job Class: Administrative Officer Agency: Teachers Retirement Association Job ID : 90947 Location : St. Paul Telework Eligible : Yes (Limited) Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 12/19/2025 Closing Date : 01/16/2026 Hiring Agency/Seniority Unit : Teachers Retirement Assoc / TRA-Managerial Division/Unit : TRA Payroll Unit / Finance Work Shift/Work Hours : Day Shift Days of Work : Monday - Friday Travel Required : Yes - Up to 25% of the time Salary Range: $34.66 - $50.52 / hourly; $72,370 - $105,485 / annually Classified Status : Classified Bargaining Unit/Union : 220 - Manager/Unrep FLSA Status : Exempt - Administrative Designated in Connect 700 Program for Applicants with Disabilities: Yes The work you'll do is more than just a job. At the State of...

Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience. General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Recognizing God as the source of all truth with great reliance on Biblical principles, all LCA employees must subscribe to the Statement of Faith, Life Applications, and Body of Values and Applications. In accordance with state and federal law, LCA conducts its employment practices without regard to race, color, national origin, or any applicable state and federal law requirements. The school’s equal employment opportunity practices extend to recruitment, hiring, selection, compensation, transfer, promotion, training, discipline, and all other terms, conditions, and privileges of employment. All employees are responsible for complying with the School’s equal employment opportunity policy. Early Childhood Support Teacher (Full-Time) Liberty Classical Academy – Hugo Campus (Hugo, MN) Liberty Classical Academy is a Christ-centered, classical Preschool–12th grade private school with campuses in White Bear Lake and Hugo, Minnesota. We are seeking a warm, organized, and...

Business Development Representative ?? On-site | Rogers, MN ?? $28/hour Why Work Here? Join a leading manufacturer and distributor in the industrial products space, known for quality, innovation, and customer-first service. As the industry grows with infrastructure and manufacturing trends, this is your chance to be part of a stable, future-focused organization that values collaboration and professional development. Role Overview 70% focus on sales and client service Support sales, procurement, and customer service teams Handle order entry, quotes, delivery planning, and vendor coordination Stay current on market trends and pitch products confidently Learn and speak to product availability, benefits, and pricing Requirements Business development experience Strong communication and relationship-building skills Comfortable in a manufacturing/warehouse office environment B2B sales or CSR experience preferred...

Minneapolis - Minnesota - United States of America, Rosemount - Minnesota - United States of America About The Role As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. What You’ll Do Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction. Understand the scope of the contract and make sure that all work is carried out accordingly. Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets. Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork. Review processed invoices and...

JOB Houston County Public Health & Human Services is seeking a full-time Child Support Officer. Reporting to, and under the general supervision of, the Financial Services Supervisor, a Child Support Officer works with the County Attorney’s Office to establish paternity, enforce child support orders, and to locate absent parents. EXAMPLE OF DUTIES Interviews mother and alleged father in paternity cases to explain related laws, responsibilities and rights and to secure acknowledgment of paternity.• Arranges interviews and appointments for genetic testing of alleged fathers, mother and child to establish paternity.• Locates absent parents through cooperative efforts with law enforcement agencies, Department of Human Services, the post office, employers, custodial parents, relatives and other information sources.• Interviews parents to obtain case information, employment status and to determine their ability to pay child support.• Initiates interstate/intrastate actions to...

Become a part of our caring community and help us put health first Care Manager Support Assistants assist in ensuring TRICARE beneficiaries receive the highest quality health care for Autism Spectrum Disorder (ASD) related services in accordance with the Autism Care Demonstration (ACD). This role supports the Autism Service Navigator (ASN) by verifying eligibility for the ACD and monitoring and supporting the family for 180 to assist with any barriers to accessing services; education and initial registration into ECHO registration portal for active duty family members; assistance with regional transfers and ensuring the receiving Managed Care Support Contractor receives the appropriate paperwork; processes faxes for ECHO eligibility or other paperwork pertaining to ACD requirements such as eligibility, referrals, etc.; and identification of ABA providers and researching necessary resources to support the beneficiary. KEY ACCOUNTABILITIES Assist beneficiaries with...