116 help desk it support jobs found

About Our Firm We are a values-driven retirement planning firm serving individuals and families through education, integrity, and long-term relationships. Our work emphasizes stewardship, service, and thoughtful planning. We are building a structured, high-touch client service model and are looking for someone who enjoys helping implement and improve processes. This role works closely with the lead advisor and offers a defined growth path for those who demonstrate strong performance, alignment, and commitment to professional licensing. The Opportunity We are seeking a Client Service & Sales Support Associate to support the lead advisor, assist clients, and learn firm systems and processes. This role begins in a support capacity and is intended for someone interested in building a long-term career in financial services. This is not a remote role, not a call-center position, and not a cold-calling or high-pressure sales job. It does involve professional client...

Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call. This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete. Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer...

JOB REQUIREMENTS: Milwaukee, Wisconsin, United States Mayfield Heights, Ohio, United States Rockwell Automation is a global technology leader focused on helping the world\'s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that\'s you we would love to have you join us! Job Description Rockwell Automation Global Managed and Support Services (MSS) organization is seeking a dynamic MSS Community Manager to expand PLEX Community across all MSS capabilities. We are looking for a visionary...

JOB REQUIREMENTS: Community Living Support Specialist Amazing male member in Wausau is seeking to hire Community Living Support Specialist to provide high-quality care, companionship and community integration opportunities. This vital role involves supporting member in his daily activities, ensuring his safety, and promoting independence within a caring, home environment. The ideal candidates will have previous caregiving experience in assisted living, or long-term care settings, and possess a strong commitment to enhancing the quality of life for the member. The member enjoys going to Menards, music (he has a music room in his home), time doing activities on his iPad, and fishing/outdoors. He is open to learning new skills and enhance his quality of life. He is pretty easy going and full of energy to experience life around him! He is non-verbal and at times he may express frustration. Both full time and part time hours are available in this role! Tell us what schedule works for...

JOB REQUIREMENTS: Mayfield Heights, Ohio, United States Milwaukee, Wisconsin, United States Rockwell Automation is a global technology leader focused on helping the world\'s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that\'s you we would love to have you join us! Job Description The Engineer, Remote Support, will work with customers to resolve their application and product issues, allowing the customer to maintain or improve their automation system. You will provide technical...

JOB REQUIREMENTS: Essential Duties and Responsibilities include the following. Other duties may be assigned. Assesses individual and family strengths and needs. Partner with families to establish a service plan that will meet identified needs. Work in conjunction with the assessment and service planning of the assigned worker. Acts to resolve unsafe family conditions and assists in achieving immediate goals of the family with an understanding of and sensitivity to past traumatic experiences. Teaches and acts as a role model for child guidance skills and knowledge, household and money management, meal planning and preparation, problem solving skills, accessing community resources, employment, housing and self-esteem building. Provides supervised family interaction, including transportation of both children and parents (as deemed essential/approved). Ensures safety through an understanding and adherence to any safety plan developed by the assigned worker. Performs other related...

JOB REQUIREMENTS: Flexible Schedule No Ratios No Agency Calls More Connection Are you a caregiver with memory care experience? If you have a few hours available each week and are looking to make a difference in the life of a community member, Apply Today! What does a shift look like? You will be providing supervision and companionship for 2-4 hours at a time to allow their family member to be able to leave the home with peace of mind to go to appointments or run errands. This member needs very close supervision to keep them calm and safe. They need support and reminders to use the bathroom, eat, and drink, as well as calm redirection. Schedule: Willing to entertain any availability. Typically, 4-8 hours per week. Additional hours may be needed occasionally. What will you be doing? Provide supervision Companionship Light housekeeping Meal preparation Assist with eating Bathing, as needed Assist with toileting Who should apply? Reliable Self-starter Compassionate Patient Adaptable...

Job Description: The Product Support Representative role provides multi-channel, office based technical operating and service advice to Authorized Service Providers, Dealers and Customers, for efficient issue resolution. The Product Support Representative will act as the direct link between the ASP, Dealers, Customers, and the Manufacturing Support teams, including but not limited to Engineering, Technical Publications and Product Management. What You’ll Do Receives calls from customers on equipment operating troubles. Interview customers to understand the operating symptoms, then advises the customer of the course of action by explaining the possible solution and the steps that must be taken to restore equipment to safe and efficient operation. Receive inquiries from customers to obtain warranty and operating information on Genie products. Supply information to the customer verbally, in writing, or by sending materials that respond to the request. Identify parts and...

JOB REQUIREMENTS: Customer Support Specialist - Part Time (20-25 Hrs/Wk) Location: 327 North 17th Avenue, Wausau, WI, 54401, United States Employee Type: PT Regular Non-Exempt Contact Information Name: brittney bierman Email: bbierman@incrediblebank.com Description We know what you\'re thinking. \"What kind of name is IncredibleBank?\" Well, we\'re glad you asked. With a name like IncredibleBank, we have a lot to live up to. Our name is a promise we make every day to our customers and to our team members (and hey, that could be you!). A promise that we strive to be incredible in everything we do. A promise that will help our customers, fellow team members, and our communities to do the incredible. At IncredibleBank, we\'re all about ICE. What\'s ICE? ICE stands for Incredible Customer ExperienceTM (that\'s right - an experience so good and so important we trademarked it). ICE illustrates the core values that drive everything we do - how we conduct business, how we treat each...

Job Description Are you motivated by building strong client relationships and solving complex challenges? Join Oracle Health as an Oracle Health Senior Support Manager and help transform healthcare technology for our clients. If you're passionate about making a lasting impact for both clinicians and patients, we invite you to be a part of our collaborative team. At Oracle Health, we champion innovation and continuous improvement to advance the way healthcare organizations operate. As an Oracle Health Senior Support Manager, you'll be at the forefront of change and incident management, working directly with our clients to ensure their electronic healthcare system runs smoothly and efficiently. Your leadership will empower seamless experiences for users and help drive excellence in daily operations. What You'll Do: Serve as the primary contact and trusted advisor for all change and incident management at a key client site, building relationships grounded in...

JOB REQUIREMENTS: The Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance, hardware, software, printing, connectivity, mobile technology, and user set up and authorization, also working all requests, incidents, and problems through to resolution. A critical role of the Desktop Support Technician will strive to provide the best possible end user computing experience for all Milwaukee County employees, contractors, and vendors. The Desktop Support Technician will be hands on with building and imaging PCs and laptops, printer setup and maintenance, peripheral hardware support and maintenance and user account maintenance. This role is committed to addressing recurring issues through consistent ITIL practices. ESSENTIAL DUTIES AND RESPONSIBILITIES:...

JOB REQUIREMENTS: At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development. Schedule - We are looking for someone who can work a rotating schedule. The rotating schedule starts as early as 6:15am and goes as late as 6:00pm. These are 8 hours shifts that change weekly. This position...

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Clover Technical Support Specialist-Remote to Wisconsin Residents Only You will be the primary technical point of contact for small businesses using Clover from Fiserv point of sale (POS) systems. You will own complex, multi-issue cases end-to-end-diagnosing across devices, apps, peripherals, and networks and use remote diagnostics and logs to deliver clear, root-cause fixes. Success means ramping quickly to advanced case types within 3-6 months,...

Summary The Supervisory MSA plans and directs scheduling functions and administrative support for Medical Support Assistants assigned to the Scheduling Support Section at the Madison VA Hospital and Clinics in Madison, WI This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All U.S. Citizens NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total Rewards of a Allied Health Professional The Supervisory Medical Support Assistant provides daily oversight and supervision to subordinate employees and is responsible for the effectiveness of the clerical support staff. Duties include but are not limited to: Assigning and evaluating the work of subordinate MSA staff Assuring coverage of all areas...

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. Position Summary Furnishes sales assistance by responding to customers' procedural questions on product lines, incentive applications, and other energy related issues. Provides analytic, computer-based support for sales databases to reps. Prepares rate analyses, contracts, proposals and sales presentations. Responds to customer and third-party requests for billing histories. Monitors and provides reports on call handling performance. Provides out bound sales follow-up. Serves as a liaison with the Xcel Marketing fulfillment function. Essential Responsibilities Supports achievement of sales, customer satisfaction, and customer service goals by extracting, analyzing and organizing...

Summary For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to applicants eligible to apply through Merit Staffing procedures under 26-WIW-12852121-MS. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency All U.S. Citizens Duties If selected for this position, you will serve as a Legal Administrative Specialist for the United States Attorney's Office for the Western District of Wisconsin. Typical work duties include the following: Litigation support, including preparing investigative process, letters,...

Summary This position is located at the Clement J. Zablocki VA Medical Center, Milwaukee, Wisconsin, in the Medical Information Systems Division, Benefits Management Program, Facility Access Section. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Duties VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo The primary purpose of the position is to monitor patient and visitor temperatures, verify patient appointments, transport patients to appointments, verify employee identification (IDs), and provide customer service. The incumbent will also be task with enforcing the visitation policy, providing administrative support, and providing information assistance to Veterans, family members, and guests with...

JOB REQUIREMENTS: Our client is looking to hire a Desktop Support professional. This position will serve as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance, hardware, software, printing, connectivity, mobile technology, and user set up and authorization, also working all requests, incidents, and problems through to resolution. The main focus is refreshing PCs as part of our asset lifecycle program. The critical role of the Desktop Support Professional will strive to provide the best possible end user computing experience for all client employees, contractors, and vendors. The Desktop Support professional will be hands-on with building and imaging PCs and laptops, printer setup and maintenance, peripheral hardware support and maintenance and user account maintenance. This role...

JOB REQUIREMENTS: Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services Professional shall comply with the Department\'s administrative rules and the agency\'s policies and procedures including those related to the Department\'s overall Reentry philosophy of using evidence-based strategies, practices and programs which target an offender\'s individual criminogenic needs and risk level. A. Provide technical assistance to all customers seeking assistance for hardware, software, application, printing, Network, and Operating System issues. (80%) A1. Respond to incoming customer requests for service promptly, courteously, and in a professional manner. Record customer information following established guidelines; verify information and enter detailed key troubleshooting information into the Incident Management...

Our Company ResCare Community Living Overview ResCare Community Living - Direct Support Professional Thank you for reviewing our Direct Support Professional position at ResCare Community Living. As a DSP, you play a crucial role in helping us provide compassionate care to our clients. At ResCare Community Living, our Direct Support Professionals are the heart of our company with their compassion, dependability and care. Why Choose ResCare Community Living Great Company Culture Competitive Pay Employee Benefits; including Medical, Dental and Vision insurance 401K DailyPay Option Available Job Training Career Growth including Tuition Discounts Schedule Flexibility Responsibilities While no two days are exactly the same, here are some things you will be responsible for: Performing personal care tasks, including feeding, ambulation, and medical monitoring Assist with fostering positive...

JOB REQUIREMENTS: Grow with Homes for Independent Living as a Caregiver assisting 1-4 adult clients with behavioral, medical and/or physical disabilities in a residential home setting. Ensure clients safety, assist clients with daily tasks, be a positive influence chaperoning fun events plus redirect behaviors as needed. Training is provided, apply today! Responsibilities: Assure the health, safety, and well-being of all clients Administer positive behavioral redirection and encourage self-coping mechanisms Assist with daily living activities as needed based on care plans Assist with food preparation and cleaning as needed Maintain positive relationships with clients, guardians, and staff Complete daily logs and report inconsistencies We offer: Competitive hourly pay \$14.00- \$18.00 per hour, plus shift differential, extra \$1.00 hr. on 2nd shift AND Extra \$2.00 hr. on weekends. Pay based on experience, location and shift. Full-time and part-time hours available. Set schedules...

Job Title: Laboratory Support TechnicianJob Description The Laboratory Support Technician will work alongside laboratory personnel, assisting them with various tasks necessary for efficient laboratory operations. This role involves cleaning glassware, managing waste, maintaining inventory, performing daily calibration of balances, and maintaining equipment. The technician will also prepare standard areas for scientists and assist analysts with tasks such as gathering materials, labeling glassware, preparing solutions, and disposing of solutions. Additionally, the technician will take inventory of chemicals and conduct monthly checks for the expiration of chemicals and reagents. Responsibilities Assist laboratory personnel with cleaning and managing glassware. Perform waste management and maintain laboratory inventory. Conduct daily calibration of balances and maintain laboratory equipment. Prepare laboratory areas as needed for scientific work....

JOB REQUIREMENTS: Northwood Technical College is seeking applications from qualified candidates for a full-time Dean of General Studies and Academic Support at any of our four campus locations. (Ashland, New Richmond, Rice Lake, or Superior) The Dean of General Studies and Academic Support provides instructional leadership and administration to the general studies and academic support programming of the College. This Academic Affairs position is responsible for program oversight and planning including program compliance and accreditation activities, process improvement efforts for course, program and institutional assessment, program scheduling oversight, and new, expanded and pathways program development; and develops, communicates and monitors program metrics and benchmarks related to enrollment, retention, graduation, and career placement. The Dean of General Studies and Academic Support works collaboratively with all areas of the college to facilitate program and student...

Job Description Oracle is seeking a Director, Product Support to provide strategic and operational leadership for mission-critical support of Oracle's Developer Tools cloud and on-premise product portfolio, including Oracle Visual Builder, Oracle Machine Learning, Oracle Marketplace Forms and Reports. This role is responsible for delivering a scalable, high-reliability, and customer-centric support experience for a global enterprise customer base. The Director will lead global teams, drive operational excellence, improve customer satisfaction, and partner cross-functionally to ensure support capabilities keep pace with product innovation and customer growth. This position plays a critical role in Oracle's cloud strategy by ensuring consistent execution, strong customer advocacy, and continuous improvement across all Product Support functions. Responsibilities Define and execute the vision and strategy for Product Support, aligned with Oracle's cloud and...