Retech Systems LLC
Buffalo, NY
Buffalo. IT Support Specialist. Retech Systems LLC. FT. 1st Shift. Benefits. The IT Support Specialist supports the daily IT operations and the organizations technology environment. This role is responsible for administering systems, troubleshooting user issues, and ensuring that IT services run efficiently and securely. The IT Support Specialist works closely with the IT Manager to implement technology initiatives, enforce IT policies, and support business continuity. JOB RESPONSIBILITIES Systems & Network Administration / Monitor and support servers, network equipment, and core infrastructure. / Manage Active Directory, group policies, user accounts, and access controls. / Administer cloud environments (e.g., Microsoft 365, Azure, AWS) as applicable. / Maintain backups, disaster recovery procedures, and system documentation. / Authoring of work instructions and documentation on relevant IT policies and procedures. End User Support / Provide technical support for...

