Full time
GuideStar Eldercare
Nashville, TN, USA
We’re looking for an Account Manager (Client Care Coordinator) who would enjoy working for a company that makes a difference in the geriatric population’s lives in communities across the nation. The primary function of this position is to provide excellent customer service, retention and growth of existing accounts, and sales. The Account Manager (Client Care Coordinator) position is a remote position that includes a combination of field days and home office days. Job Functions & Responsibilities Retention and growth of existing facilities: Sustains rapport with key accounts by making periodic visits – exploring specific needs; anticipating new opportunities. Achieves sales operational objectives by contributing sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing quality and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements;...


