17 customer service clerk jobs found

The University of Iowa Health Care Department of Nursing is seeking Patient Care Technicians in the Medicine Specialty Unit (6RC) to perform specific tasks to assist members of the Nursing team in providing patient care under the direct supervision of Registered Nurses. This unit is part of the Medical Surgical Services (MSS) Division. This General Medicine unit focuses on the care of adults with a variety of medical diagnoses, including, but not limited to, diseases or disorders of the pulmonary system, gastrointestinal system, renal system, endocrine system, circulatory system, neurological system, as well as infectious diseases, dermatological disorders and autoimmune disorders. This unit is a dynamic and fast paced environment rich with opportunities for learning. We utilize a multidisciplinary approach to patient care that encourages team work between physicians, nursing staff, therapy staff, social work and a variety of other consulting disciplines to provide the most...

The University of Iowa Health Care is seeking a Clerk III to provide front desk reception duties for our Urbandale location, such as REI/IVF and Specialty. This role is responsible for checking in and checking out patients, as well as scheduling clinic appointments. This is a high-volume public contact position, requiring use of multi-tasking skills and the ability to answer multi-line phones on a consistent basis to assist external and internal customers. Position Responsibilities: Gathers demographic data information and enters into the hospital EPIC system. Gathers the referring entity, primary care provider(s), and other healthcare providers’ information and enters into the hospital EPIC system. Performs proper name search procedures as outlined in Policy and Procedures Manual. Alternates with other scheduling clerks in responding to telephone calls and assisting patients, physicians, specialty nurses, and other healthcare providers at the Scheduling desk. Assumes...

Administrative Assistant 1 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5199986) Apply ? Administrative Assistant 1 Salary $42,889.60 - $63,044.80 Annually Location Johnston - 50131 - Polk County, IA Job Type Full-time Remote Employment Flexible/Hybrid Job Number 26-01858 Agency 582 Iowa Department of Public Defense Opening Date 01/15/2026 Closing Date 1/25/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact dpdhumanresources@dpd.iowa.gov Description Benefits Questions Job Description What We Are Seeking: Do you enjoy working in the administrative field supporting programs that manage equipment life cycles, accountability, and inventory levels in support of a large customer base? Do you enjoy problem solving, research and a sense of satisfaction from detail-oriented work? The Iowa Department of Public Defense has the perfect job for you as we are hiring anAdministrative Assistant 1...

Judicial Operations Supervisor (D6) 112690 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5199480) Apply ? Judicial Operations Supervisor (D6) 112690 Salary $58,219.20 - $92,040.00 Annually Location Toledo - 52342 - Tama County, IA Job Type Full-time Job Number 26-01855 Agency 444 Judicial Opening Date 01/14/2026 Closing Date 1/24/2026 11:59 PM Central LinkedIn Tag #LI-DNP Point of Contact kellee.cortez@iowacourts.gov To Apply Candidates need to complete the NEOGOV application and attach a cover letter and resume. Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer. To apply, click To Apply button, complete the application and attached PDF versions of your cover letter and resume. Description Questions Job Description The Iowa Judicial Branch, in the Sixth Judicial District seeks applicants for a Judicial Operations Supervisor to oversee clerk...

Judicial Operations Clerk (D8 112185) Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5197743) Apply ? Judicial Operations Clerk (D8 112185) Salary $44,553.60 - $70,428.80 Annually Location Oskaloosa - 52577 - Mahaska County, IA Job Type Full-time Job Number 26-01842 Agency 444 Judicial Opening Date 01/13/2026 Closing Date 1/28/2026 11:59 PM Central LinkedIn Tag #LI-DNP Point of Contact Karen.Dennler@iowacourts.gov To Apply Candidates need to complete the NEOGOV application and attach a cover letter and resume. Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer. Description Questions Job Description The Iowa Judicial Branch, in the 8thJudicial District Mahaska County, seeks applicants for a Judicial Operations Clerk to perform a wide variety of clerical, secretarial, customer service, and data entry functions for efficient Juvenile Court Services...

The University of Iowa Health Care - Holiday Road Urgent Care is seeking a 100 % Clerk III (40 hours) to provide front desk reception duties for checking in and checking out patients, as well as scheduling clinic appointments. This is a high-volume public contact position, requiring use of multi-tasking skills and the ability to answer multi-line phones on a consistent basis to assist external and internal customers. This Urgent Care Clinic shares an entrance with Occupational Health; this role will cross train to support both clinics. Position Responsibilities: Gathers demographic data information and enters into the hospital EPIC system. Gathers the referring entity, primary care provider(s), and other healthcare providers’ information and enters into the hospital EPIC system. Performs proper name search procedures as outlined in Policy and Procedures Manual. Alternates with other scheduling clerks in responding to telephone calls and assisting patients,...

7RC is separated into a12-bed mood disorder unit and a 13-bed general adult psychiatry unit. We utilize an evidence-based, patient-centered, interdisciplinary approach, with contributions from physicians, psychologists, advanced practice providers, master-level therapists, nurses, social workers, dieticians, occupational and recreational therapists, all striving to work collaboratively with patients and families to provide the best possible care. 7RCP features a new and collaborative position, Behavioral Health Consultant, with a goal to elevate the patient and team outcomes. Evidence-based therapeutic modalities utilized on the unit include dialectical behavior therapy, cognitive behavior therapy, and trauma-informed care. The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients. Responsibilities will include, but are not limited to:...

7RC is separated into a12-bed mood disorder unit and a 13-bed general adult psychiatry unit. We utilize an evidence-based, patient-centered, interdisciplinary approach, with contributions from physicians, psychologists, advanced practice providers, master-level therapists, nurses, social workers, dieticians, occupational and recreational therapists, all striving to work collaboratively with patients and families to provide the best possible care. 7RCP features a new and collaborative position, Behavioral Health Consultant, with a goal to elevate the patient and team outcomes. Evidence-based therapeutic modalities utilized on the unit include dialectical behavior therapy, cognitive behavior therapy, and trauma-informed care. The University of Iowa Health Care Department of Nursing is seeking a Nursing Unit Clerk (NUC) to perform clerical, reception, and related duties relative to nursing care and services to patients. Responsibilities will include, but are not limited to:...

Mail Clerk 2 Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5187348) Apply ? Mail Clerk 2 Salary $33,113.60 - $47,694.40 Annually Location Des Moines - 50319 - Polk County, IA Job Type Full-time Job Number 26-01676 Agency 005 Department of Administrative Services Opening Date 01/06/2026 Closing Date 1/19/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact tera.granger1@iowa.gov Description Benefits Questions Job Description Are you passionate about ensuring seamless mail operations and making a meaningful impact in government service? Join us at the Department of Administrative Services (DAS) as a Mail Clerk 2 and play a pivotal role in facilitating efficient mail processing for the State of Iowa. Key Responsibilities: Will assist the state by unloading carts of incoming parcels, federal and interoffice mail from delivery routes and separate by agency. Responsible for knowledge...

Driver & Identification Service Center Specialist - Ankeny Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5187882) Apply ? Driver & Identification Service Center Specialist - Ankeny Salary $41,100.80 - $60,174.40 Annually Location Ankeny - 50021 - Polk County, IA Job Type Full-time Job Number 26-01721 Agency 645 Iowa Department of Transportation Opening Date 01/06/2026 Closing Date 1/18/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Kathleen Schultz - Kathleen.Schultz@iowadot.us Description Benefits Questions Job Description At the Iowa Department of Transportation, the focus of aDriver & Identification Service CenterSpecialistis always the customer! This position is critical to ensure that Iowans get or stay mobile by helping customers obtain required identification documents. We're looking for someone who can provide exceptional service in a fast-paced, high-volume...

Posting ID 155049 Department Ob-Gyn/UIHC Jobcode Clerk III Working Title Weekend Reception Clerk - North Dodge Details This is a temporary, non-benefitted position. BASIC FUNCTION Under general supervision of the Clinic Services Manager, functions as a reception clerk in the UI Center for Advanced Reproductive Care. Tasks include greeting patients and visitors when they arrive, checking in patients for appointments using Epic, verifying demographics, gathering insurance information, and scheduling appointments in the Epic Cadence model system. QUALIFICATIONS Clerical office, healthcare, or customer service experience which is the equivalent of two years of employment or a combination of education and experience. Desirable qualifications include: Experience working in healthcare with patients Experience with the EPIC system Excellent verbal, written and interpersonal communication Demonstrated...

Job Description Are you looking for a new opportunity? Do you want to be a part of the Iowa Department of Transportation's (Iowa DOT) commitment to service? If so, look no further! Our Motor Vehicle Division is looking to fill two Administrative Support Assistant 3 positions. As a member of our team, you'll play a vital role in maintaining safe mobility for every traveler in our state by providing upbeat, quality, and professional customer service and meeting customer needs in all program areas of the office. This is done by reviewing applications, requesting personal information from motor vehicle records, and maintaining records of current Driver's Privacy Protection Act agreements. For more than a century, the Iowa Department of Transportation has promoted the growth and betterment of Iowa's transportation system by ensuring we are Making Lives Better Through Transportation. Headquartered in Ames, Iowa, the Iowa DOT continues to serve the transportation needs of Iowa...

Distinguishing Features of the Class This is a half-time position of 20 hours per week. Under the direction of a supervisor, checks out and receives materials and collects fines and fees at the public service desk. Demonstrates proficiency in using a variety of library technology and operating systems, provides excellent service, and does related work as required. This position requires regular day, evening, and weekend hours. Acceptable Experience and Training Graduation from high school. Excellent customer service skills with all ages. Experience in a public library setting is desired. Required Special Qualifications Candidates for positions in this class must pass a post-employment offer physical examination, drug screen, and background check. Knowledge, Skills, and Abilities Skill in using current library technology and operating systems. Ability to provide outstanding customer service, both in person and on the telephone....

University of Iowa Health Care department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) in an entry-level customer service position in the healthcare industry. The Patient Access Management (PAM) Division RCRs for the Medical Center North Liberty (MCNL) ED Registration team will provide exceptional customer service to our external customers: patients, insurance contacts, etc. and internal customers. You will support UI Health Care’s “Service Excellence” standards to all our customer groups, utilize tools and processes to make independent decisions and will maintain integrity and treat internal and external customers respectfully. The RCR will work in a high-volume phone and web-based application environment and be part of an incoming and outbound call environment. You must have a demonstrated ability to prioritize, multi-task & quickly change focus in a fast-paced team environment. You will be expected to provide accurate and comprehensive...

Summary The Case Administrator performs a variety of tasks to support the court's functions. Case administrators rely on the court's automated system (Case Management/Electronic Filing System (CM/ECF)) to maintain and process case information and manage the progression of civil and criminal cases and related proceedings from opening to final disposition. Case administrators communicate regularly with court staff, attorneys, and others in person, via phone and by email regarding case related matters. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties Processes new case files. Verifies the statistical opening information in the court's automated system for accurately reporting cases to the Administrative Office. Ensures event codes are entered accurately. Assigns judge and/or magistrate judge to cases. Determines fees required. Informs filers or customers of required fees. Receives...

University of Iowa Health Care department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) in an entry-level customer service position in the healthcare industry. The Patient Access Management (PAM) Division RCRs for the Medical Center on the University Campus (MCU) Emergency Department (ED) team will provide exceptional customer service to our external customers: patients, insurance contacts, etc. and internal customers. You will support UI Health Care’s “Service Excellence” standards to all our customer groups, utilize tools and processes to make independent decisions and will maintain integrity and treat internal and external customers respectfully. The RCR will work in a high-volume phone and web-based application environment and be part of an incoming and outbound call environment. You must have a demonstrated ability to prioritize, multi-task & quickly change focus in a fast-paced team environment. You will be expected to provide accurate...

Case Manager Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/5181658) Apply ? Case Manager Salary $47,673.60 - $69,763.20 Annually Location Spencer - 51301 - Clay County, IA Job Type Full-time Job Number 26-01616 Agency 400 Health & Human Services - Community Access Eligibility Division Health and Human Services - Community Access Eligibility Opening Date 12/29/2025 Closing Date 1/8/2026 11:59 PM Central LinkedIn Tag #LI-POST Point of Contact Gwen Tunning - gwen.tunning@hhs.iowa.gov and Rachel Timmermans - rachel.timmermans@hhs.iowa.gov Description Benefits Questions Job Description The Iowa Department of Health and Human Services (HHS), Child Support Services (CSS), has a wonderful opportunity as a Child Support Case Manager (Child Support Recovery Officer) in Spencer, IA. At CSS, we help the families of Iowa successfully navigate and understand the importance of providing both financial and...