1674 customer success jobs found

Who is Flock? Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you....

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care...

Uniti is a premier insurgent fiber provider dedicated to enabling mission-critical connectivity across the United States. With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses . __ __ __ __ __ __ __ __ __ __ __ __ __ __ _ About the Role: The Uniti Solutions Customer Success Manager is responsible for establishing and building customer relationships and promoting customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with their services and are realizing the value of their investment in Uniti. The role proactively engages customers to provide product and feature updates, helps customers increase usage of product features, facilitates product training, and identifies opportunities to deepen and expand customer...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Cleo. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Customer Success Manager Remote - US What You Will Be Doing Uphold Cleo’s Customer Success strategy and processes, ensuring that 100% of interactions are accurately recorded and follow-ups are scheduled. Oversee the customer lifecycle, from launch to renewal, to ensure a seamless and optimal customer journey. Manage a customer base of 30+ customers, including regular 1-on-1s with key stakeholders and quarterly Executive Business Reviews. Develop broad and deep customer...

Job Description The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a defined portfolio of high-impact customers. Acting as a trusted advisor, the CSE builds strong executive relationships, aligns internal and external stakeholders, and ensures customers maximize the outcomes of their Oracle Health solutions. The role requires strong business acumen, executive communication skills, and the ability to navigate complex environments while championing customer needs and mitigating risk. The CSE is accountable for retention, adoption, partnership strategy, and overall customer experience Responsibilities Key Responsibilities Strategic Partnership & Executive Engagement Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment. Lead strategic...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for MasterCard. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize...

Job Description The Senior Customer Success Manager drives strategic value, long-term partnership health, and measurable business outcomes across our most complex and high-impact customers. This role leads executive-level engagement, orchestrates cross-functional alignment, and ensures customers realize the full value of their Oracle Health investments. The Senior CSE serves as a trusted advisor, escalation leader, and growth catalyst-championing customer goals, mitigating risk, and delivering a consistent, world-class experience that strengthens retention, expansion, and overall customer success. Responsibilities Key Responsibilities Strategic Partnership & Executive Engagement Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment. Lead strategic business reviews, roadmap discussions, and long-term planning sessions. Represent the customer's...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. CX Customer Success Manager - Midwest What You'll Do As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering CX solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. Build deep executive relationships and earn trusted advisor status with customers Identify new opportunities for...

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and...

At Dscout, we're building the most flexible and powerful UX research platform on the market—trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We are looking for a Lead Research Advisor to join our growing Customer Success department. You will drive and grow important relationships by helping our customers find new ways to use our platform, ensuring they achieve maximum value from their investment. This role is a critical function that merges research expertise with a customer success motion, focusing on driving platform adoption and mitigating churn risk. You will also directly manage and work closely with a team of...

Company Overview: Everything we do is for educators. We're partnering with them to advance a bold vision for education that boosts district performance and student success. At Follett Software, we empower educators across roles with technology that streamlines processes and manages information and resources to improve their schools, increase student success, and drive the future of education. We believe that by empowering educators to amplify their impact on students' lives, we can change the world. Our goal and mission is to drive the future of education. We are inspired by educators to deliver transformative technology. Our innovative, connected solutions simplify challenges and offer a seamless and intuitive experience. POSITION SUMMARY The Customer Success Manager (CSM) supports our Master Library portfolio product and serves as the primary strategic partner for assigned Follett Software customers. This role is responsible for owning the post-sale...

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This position is part of Chamberlain Group’s Sales function and focuses on helping customers realize the full value of the myQ Enterprise solution. A successful incumbent is expected to (i) support customers following implementation to ensure optimal customer experience, (ii) act as a helpful point of contact for customers with questions and troubleshooting use of the platform, and (iii) act in a supporting role for the rest of the Customer Success team. Experience leading process improvement projects and a minimum of a Bachelor’s Degree and 0- 2 years of exp. Job Responsibilities: Support assigned customer...

Job Description The Role The Customer Success Insights & Analytics (CSIA) team enhances customer experience by translating Voice of the Customer (VOC) data into actionable insights that drive improvements across products and services. CSIA delivers insights and analytics tools that identify opportunities, inform decision-making, improve performance, and unlock cost efficiencies. We partner closely with Leadership, Contact Center Operations, Digital and Vehicle Product teams. A core focus of the team is leveraging advanced NLP-based and AI-powered analytics to increase efficiency, scale insight generation, and accelerate the transformation of unstructured customer feedback into clear, compelling narratives that drive action. The Analyst role focuses on monitoring, integrating, and analyzing large volumes of survey and interaction data across business units. Analysts design engaging dashboards, identify data patterns, distill insights through data manipulation and...

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has...

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. What you get to do in this role: You will Identify areas of risk and takes steps to prevent customer or revenue churn You will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans As a Customer Success Executive, you will provide prescriptive guidance on internal project/program governance and help the...

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com. How you can help make a better world of work We’re looking for a Senior Customer Success Manager to partner...

The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success methodologies and value measurement techniques (e.g., success metrics definition, ROI tracking, adoption analysis) to maximize business outcomes and demonstrate measurable value throughout the engagement lifecycle. Successful candidates for this role have analyzed client success patterns, translated business objectives into value realization roadmaps, and championed client outcomes while balancing expectations, capabilities, and constraints of client and consulting environments. Client Relationship Leader/Driver Proven ability to work independently to understand client business objectives, success criteria, and value realization opportunities Able to drive the...

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description Summary The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients including managing effective communication between multiple teams including engineering, product development, account and client team, managing, mitigating and reporting the project risks and assuring client satisfaction with the delivery. The Client Success...

Job Description The Program: Our future success depends on hiring great people like you: elite, early in career talent who are looking to power next-generation services and solutions and are committed to crafting a better future. We are hiring bachelor's, master's, and doctorate graduates with a diverse set of skills and experiences to work in and across multiple teams within the Applications Development organization. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make a positive impact. Create the future with us! The Team: If you think of Oracle as the world's largest database company, the one used by most every significant enterprise, you'd be right. But did you also know that Oracle is now the world's largest provider of Cloud Applications to those same customers? These are next generation enterprise-class applications, built from the ground up for the Cloud. Applications to...

Job Description We are seeking an experienced and highly motivated Production Manager/Technical Lead with deep expertise in Oracle Database preferably in financial or banking background with working experience in OCI, Golden Gate (Microservices). This role will be pivotal in ensuring the availability, performance, and reliability of our enterprise-class database environments, while providing strong technical leadership and proactive customer management for some of our most critical accounts. Responsibilities Key Responsibilities: Production Management & Operations Oversee day-to-day Run & Maintain activities for mission-critical customer environments. Ensure continuous database availability and optimal performance across all supported platforms. Manage incident response, lead root-cause analysis, and drive resolution of complex technical issues. Establish, monitor, and report on key operational metrics and service-level...

Job Description Sr. Principal Product Manage r - Oracle Cloud Infrastructure (OCI) At Oracle Cloud Infrastructure (OCI) our goal is to increase the value of distributed cloud, rapidly expand both OCI global and local access and provide multi-cloud capabilities that give customers a choice. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world where OCI's values are the foundation of how we deliver excellence. The Oracle Dedicated Cloud Product Management team is looking for an experienced and motivated Senior Principal Product Manager to work with internal and external customers to define the strategy of developer tooling to productize for Dedicated Region Cloud @Customer (DRCC) and Oracle Alloy. Your primary objective will be TO spearhead the strategy and technical requirements of resiliency with Dedicated Cloud Operators to ensure availability and performance within the...

Job Description Are you passionate about taking on big challenges and building cloud-scale products from the ground up? Do you thrive in leading distributed systems and driving complex initiatives across teams? If so, Oracle Cloud Infrastructure (OCI) Networking has an exciting opportunity for you. This Senior Director role leads and owns the data path for one or more virtual network functions such as Network Load Balancer, Private Endpoint, and gateway services , with responsibility for building, operating, and evolving high-performance, low-latency virtual networking services for OCI. You will be responsible for ensuring high availability of network services, reducing end-to-end network latency, scaling OCI's global network footprint, accelerating site launches, and delivering the stability and feature richness required for customer and internal workloads. We're looking for a strong technical leader with deep experience in distributed systems and networking, and a...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. PURPOSE AND OBJECTIVES The Domain Expert is responsible for supporting success through end-to-end GTM within the respective sub-solution Area, as part of the Finance, Risk & Q2C Chief Revenue Office (CRO) . This expert would support the Sub-solution area leader with key elements across sales, marketing, partners and the digital hub to build upon the customer base within the solution area, as well as, creating healthy and growing revenue streams. We are looking for...