1096 customer success jobs found

Job Description The Customer Success Executive drives strategic value, long-term partnership health, and measurable business outcomes across our most complex and high-impact customers. This role leads executive-level engagement, orchestrates cross-functional alignment, and ensures customers realize the full value of their Oracle Health investments. The Senior CSE serves as a trusted advisor, escalation leader, and growth catalyst-championing customer goals, mitigating risk, and delivering a consistent, world-class experience that strengthens retention, expansion, and overall customer success. Responsibilities Key Responsibilities Strategic Partnership & Executive Engagement Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment. Lead strategic business reviews, roadmap discussions, and long-term planning sessions. Represent the customer's voice...

Job Description The Senior Customer Success Manager drives strategic value, long-term partnership health, and measurable business outcomes across our most complex and high-impact customers. This role leads executive-level engagement, orchestrates cross-functional alignment, and ensures customers realize the full value of their Oracle Health investments. The Senior CSE serves as a trusted advisor, escalation leader, and growth catalyst-championing customer goals, mitigating risk, and delivering a consistent, world-class experience that strengthens retention, expansion, and overall customer success. Responsibilities Key Responsibilities Strategic Partnership & Executive Engagement Develop and maintain strong relationships with senior customer executives, serving as their trusted advisor on strategy, value realization, and partnership alignment. Lead strategic business reviews, roadmap discussions, and long-term planning sessions. Represent the customer's...

Job Description The Role The Customer Success Insights & Analytics (CSIA) team enhances customer experience by translating Voice of the Customer (VOC) data into actionable insights that drive improvements across products and services. CSIA delivers insights and analytics tools that identify opportunities, inform decision-making, improve performance, and unlock cost efficiencies. We partner closely with Leadership, Contact Center Operations, Digital and Vehicle Product teams. A core focus of the team is leveraging advanced NLP-based and AI-powered analytics to increase efficiency, scale insight generation, and accelerate the transformation of unstructured customer feedback into clear, compelling narratives that drive action. The Analyst role focuses on monitoring, integrating, and analyzing large volumes of survey and interaction data across business units. Analysts design engaging dashboards, identify data patterns, distill insights through data manipulation and...

The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success methodologies and value measurement techniques (e.g., success metrics definition, ROI tracking, adoption analysis) to maximize business outcomes and demonstrate measurable value throughout the engagement lifecycle. Successful candidates for this role have analyzed client success patterns, translated business objectives into value realization roadmaps, and championed client outcomes while balancing expectations, capabilities, and constraints of client and consulting environments. Client Relationship Leader/Driver Proven ability to work independently to understand client business objectives, success criteria, and value realization opportunities Able to drive the...

Job Description The Program: Our future success depends on hiring great people like you: elite, early in career talent who are looking to power next-generation services and solutions and are committed to crafting a better future. We are hiring bachelor's, master's, and doctorate graduates with a diverse set of skills and experiences to work in and across multiple teams within the Applications Development organization. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make a positive impact. Create the future with us! The Team: If you think of Oracle as the world's largest database company, the one used by most every significant enterprise, you'd be right. But did you also know that Oracle is now the world's largest provider of Cloud Applications to those same customers? These are next generation enterprise-class applications, built from the ground up for the Cloud. Applications to...

Job Description We are seeking an experienced and highly motivated Production Manager/Technical Lead with deep expertise in Oracle Database preferably in financial or banking background with working experience in OCI, Golden Gate (Microservices). This role will be pivotal in ensuring the availability, performance, and reliability of our enterprise-class database environments, while providing strong technical leadership and proactive customer management for some of our most critical accounts. Responsibilities Key Responsibilities: Production Management & Operations Oversee day-to-day Run & Maintain activities for mission-critical customer environments. Ensure continuous database availability and optimal performance across all supported platforms. Manage incident response, lead root-cause analysis, and drive resolution of complex technical issues. Establish, monitor, and report on key operational metrics and service-level...

Job Description Are you passionate about taking on big challenges and building cloud-scale products from the ground up? Do you thrive in leading distributed systems and driving complex initiatives across teams? If so, Oracle Cloud Infrastructure (OCI) Networking has an exciting opportunity for you. This Senior Director role leads and owns the data path for one or more virtual network functions such as Network Load Balancer, Private Endpoint, and gateway services , with responsibility for building, operating, and evolving high-performance, low-latency virtual networking services for OCI. You will be responsible for ensuring high availability of network services, reducing end-to-end network latency, scaling OCI's global network footprint, accelerating site launches, and delivering the stability and feature richness required for customer and internal workloads. We're looking for a strong technical leader with deep experience in distributed systems and networking, and a...

Hungry, Humble, Honest, with Heart. The Opportunity Are you a proactive, innovative, and experienced network architect with a passion for hybrid cloud solutions and a commitment to customer success? If so, joining Nutanix as a Sr. Staff Consultant in Hybrid Cloud Networking offers you the opportunity to be part of a dynamic, award-winning team where you can leverage your expertise to shape cutting-edge strategies, collaborate with diverse clients globally, and drive impactful results in the evolving landscape of IT infrastructure. About the Team At Nutanix, you will be joining the Professional Services team, a diverse and talented group of professionals located across the AMER, EMEA, and APAC regions. What sets this team apart is their unwavering dedication to delivering exceptional service and tailored solutions to our clients, addressing their unique IT infrastructure challenges. Team members work collaboratively, leveraging innovative strategies and implementing...

Job Description The Role GM Energy envisions a world where customers regularly receive value from energy markets that reduce or subsidize the cost of their electric vehicles and or provide backup power and bill savings. These "utility programs" are nascent and varied but are growing in value and development is accelerating. The utility team is sourcing and creating program design playbooks. The activation manager will play a central role in implementing these playbooks and demonstrating to the utility that GM dealers can promote and enroll customers into these programs as well as providing evidence to GM these programs provide material customer value and accelerate vehicle purchase. This role is responsible for leading utility program integration across GM Energy marketing, dealer and direct sales, brand engagement, customer success, and product teams. The central purpose of this role is improving collaboration across teams to maximize utility program enrollment, GM...

About the Role: Grade Level (for internal use): 13 Director, Product Management - Pricing Solutions - Mobility Summary: Automotive OEMs, national sales companies and their dealers depend on our market data to gauge their success and benchmark against competitors. Our automotive industry performance solutions allow clients to understand selling patterns, identify key trends, find hidden opportunities, and boost revenue for new and used car sales and services. We are seeking a professional with experience in developing solutions for the automotive industry specifically in incentives, pricing, and scenario planning. The candidate should be an energetic and forward-thinking leader that can identify key business problems and develop innovative solutions that exceed customer expectations. A strong customer presence, collaborative skills and the ability to develop a product road map is a must. Ideal candidate will be able to assess customer needs, develop a strategic product...

Job Description Oracle's Global Sustainability Office is seeking a Principal Program Manager to support the advancement of Oracle's sustainability strategy through business enablement, internal engagement, and external communications. The ideal candidate thrives in cross-functional environments and can translate complex environmental topics into actionable insights for diverse audiences. The successful candidate will play a critical role in developing internal training programs, supporting sales and customer-facing teams, and external messaging that addresses key opportunities and questions around business growth, development, and community impact. This position blends strategic program management with communications expertise to drive awareness, adoption, and impact across Oracle's global operations. Responsibilities Key Responsibilities Develop and deliver internal sustainability training programs and resources tailored to different lines of business....

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking an Account Executive (AE) to join our dynamic, customer-focused team! As an Account...

Job Description Are you passionate about cloud technology and proficient at transforming complex business processes? Join the Oracle Cloud Transformation & Delivery team as a Senior Principal Program Manager at our Nashville HQ. As Oracle continues its rapid growth, our team is focused on optimizing and streamlining key business processes to drive efficiency and scalability across the organization. In this high-impact role, you'll identify, scope, and deliver improvement initiatives leveraging Oracle's internal AI capabilities. You'll collaborate closely with Oracle product management teams, service teams, global business practices, and corporate functions to transform how we approach problems and operate. Further, this position is part of a new function, with opportunity to define, establish, and implement innovative approaches. Responsibilities Responsibilities Lead Business Process Transformation : Define and implement robust business process...

Regional Sales Manager-Mid-Market Position Overview We are seeking a driven Mid-Market / Lower Enterprise Account Executive to manage a high-opportunity territory focused on organizations up to 5,000 employees . This role involves a mix of new business development and customer expansion , requiring strong sales execution, solution positioning, and the ability to build trusted relationships across multiple levels of an organization from C-level leaders down through HR, Talent, L&D, and functional teams . The ideal candidate is a consultative seller with experience navigating multi-stakeholder buying groups and managing a fast-moving, high-volume sales motion. In this role you will... Develop and execute a territory plan for accounts up to 5,000 employees. Prospect and qualify net-new opportunities across the full sales cycle. Manage and expand existing customer relationships through cross-sell and upsell opportunities. Establish...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Role EY is seeking a Technical Analyst to support our client's Identity & Access Management Team. We are looking for an individual who has a passion for systems/business analysis, requirements gathering, providing value to our customers with a focus on SailPoint application adoption. The analyst will join forces with the team lead and other analysts to ensure our business objectives become reality in our Identity & Access Management Adoption program area. The Team The team is responsible for supporting our client's internal IAM team as they look to protect the enterprise from external and internal threats against their infrastructure, data and systems. As a member of IAM Adoption, you will be...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Role EY is seeking a Technical Analyst to support our client's Identity & Access Management Team. We are looking for an individual who has a passion for systems/business analysis, requirements gathering, providing value to our customers with a focus on SailPoint application adoption. The analyst will join forces with the team lead and other analysts to ensure our business objectives become reality in our Identity & Access Management Adoption program area. The Team The team is responsible for supporting our client's internal IAM team as they look to protect the enterprise from external and internal threats against their infrastructure, data and systems. As a member of IAM Adoption, you will be...

Job Description Sr. Principal Product Manage r - Oracle Cloud Infrastructure (OCI) At Oracle Cloud Infrastructure (OCI) our goal is to increase the value of distributed cloud, rapidly expand both OCI global and local access and provide multi-cloud capabilities that give customers a choice. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world where OCI's values are the foundation of how we deliver excellence. The Oracle Dedicated Cloud Product Management team is looking for an experienced and motivated Senior Principal Product Manager to work with internal and external customers to define the strategy of developer tooling to productize for Dedicated Region Cloud @Customer (DRCC) and Oracle Alloy. Your primary objective will be TO spearhead the strategy and technical requirements of resiliency with Dedicated Cloud Operators to ensure availability and performance within the...

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The Role EY is seeking a Technical Analyst to support our client's Identity & Access Management Team. We are looking for an individual who has a passion for systems/business analysis, requirements gathering, providing value to our customers with a focus on SailPoint application adoption. The analyst will join forces with the team lead and other analysts to ensure our business objectives become reality in our Identity & Access Management Adoption program area. The Team The team is responsible for supporting our client's internal IAM team as they look to protect the enterprise from external and internal threats against their infrastructure, data and systems. As a member of IAM Adoption, you will be...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Thermo Fisher Scientific. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Work Schedule Standard Office Hours (40/wk) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping...

IT Systems Architect Employment Type: Full Time, Mid level Department: Information Technology As an IT Lead System Architect for CGS, you will lead multiple teams consisting of developers, subject matter experts and stakeholders to convert the business requirements, process workflows, and use cases into a fully functional application. You will use an enterprise level vision and be responsible for mentoring and empowering the application development teams. As the PEGA architect you will assist in the development and review of technical deliverables. A successful candidate will have the ability to establish standards, develop repeatable processes, and design reusable components. A key role for this job is to assist in project planning, including development of timelines, composition of technical teams, and leveling of resources. CGS brings motivated, highly skilled, and creative people together to solve government’s most dynamic problems with cutting edge technology....

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account Manager, you...

Cornerstone is seeking a Principal Product Manager, AI Products to lead the development of AI-powered capabilities across a key product area. This role will focus on building intelligent, agent-driven experiences that transform how customers operate, leveraging generative AI, automation, and advanced analytics to deliver measurable business impact. You will own a defined AI product area from concept through scale, rapidly prototyping and validating new AI use cases while driving adoption, engagement, and growth. Working closely with engineering, data science, design, and go-to-market partners, you will embed intelligence directly into core workflows and ensure AI capabilities deliver clear customer and commercial value. In this role, you will be a key member of the product team responsible for defining and scaling AI-driven features within a flagship product. You will collaborate closely with sales, customer success, design, marketing, and other cross-functional teams to...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account Manager, you...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, PagerDuty is seeking a Territory Executive (TE) to join our dynamic, customer-focused team! As a Territory...