884 customer success jobs found

Candidates must be based in the Nashville, Murfreesboro, or Smyrna, TN area, with up to 50% travel - The Sr Customer Success Manager will take a leading role in the on-the-ground implementation of the Verifi product and training for our customers. They will work on implementing the initiatives that their respective account's Customer Engagement Manager and Customer management team have mutually agreed upon. This role is highly field-based and hands-on, working directly with concrete producers, operators, and site managers to ensure successful system adoption and sustained performance. The Sr Customer Success Manager will be the face of Verifi at customer offices and plants. Training users, solving problems, and relaying information back and forth from the Customer Engagement to the Customer: ensuring our technology translates into real-world value and impact. On-ground execution & Stakeholder management: Implementing solutions for the customer aligned with...

The Customer Success Manager is a key member of our Go to Market organization responsible for educating and empowering our new SMB customers to realize value through their partnership with Dodge through their first-year renewal . The Customer Success Manager supports the end-to-end customer experience through proactive outreach and solution-oriented approaches providing value-based data, best practices, and insights to customers to improve the customer experience and retention. This is a full-time position and reports directly to the Manager, Customer Success. Preferred Location This is a remote, home-office role and candidates can be located anywhere in the continental United States. Travel Requirements Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. Essential Functions Execute successful onboarding program with new customers - including confirmation of Graduation Criteria to increase customer...

Position Summary As the Advanced Specialist, Customer Success you will play a pivotal role in ensuring the successful day-to-day operations and school year execution for multiple Connections Academy schools which may be operating as standalone charters or as programs of existing charter schools. This role is highly execution-oriented and serves as a critical bridge between schools and PVS support teams. Your primary accountability is to provide hands-on operational support, coordinate and complete manual school operations tasks, and ensure school leaders and their teams are equipped to meet operational requirements throughout the school year cycle. Working closely with the assigned Lead Client Partner, Director of School Operations and account management team within a matrixed environment, you will act as a primary liaison between schools and PVS teams, translating school needs into actionable work and ensuring timely completion of operational tasks. You will support schools...

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers' desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator...

We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see...

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers' desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator...

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. Manager, Customer Success As our Manager, Customer Success at PagerDuty, you will be reporting to the...

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers' desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator...

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers' desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator...

Candidates must be based in the Nashville, Murfreesboro, or Smyrna, TN area, with up to 50% travel - The Sr Customer Success Manager will take a leading role in the on-the-ground implementation of the Verifi product and training for our customers. They will work on implementing the initiatives that their respective account's Customer Engagement Manager and Customer management team have mutually agreed upon. This role is highly field-based and hands-on, working directly with concrete producers, operators, and site managers to ensure successful system adoption and sustained performance. The Sr Customer Success Manager will be the face of Verifi at customer offices and plants. Training users, solving problems, and relaying information back and forth from the Customer Engagement to the Customer: ensuring our technology translates into real-world value and impact. On-ground execution & Stakeholder management: Implementing solutions for the customer aligned with...

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 , Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our...

Dodge Construction Network is seeking a strategic and results-driven Director, Enterprise Account Management, to lead and scale our enterprise customer portfolio. This role is responsible for driving retention, expansion, and customer success outcomes across our largest and most strategic accounts. You will lead a team of Enterprise Account Managers, partner cross-functionally with Sales, Customer Success, Product, and Finance, and play a critical role in shaping our post-sale strategy and long-term customer growth. This is a full-time position and reports directly to the VP, Enterprise Sales. Preferred Location This is a remote, home-office based role and candidates located in the continental United States will be considered. Travel Requirements Expected travel is 25% for this role. Essential Functions Team Leadership & Development Lead, coach, and develop a team of Enterprise Account Managers Establish and manage performance...

Cornerstone is looking for a Manager of Field Marketing to join our Field Marketing team. We are looking for a creative, driven and strategic leader to focus on building compelling marketing campaign activations that create qualified pipeline for both new logo acquisition and expansion opportunities within the base. You will be responsible for leading the team that designs and implements programs that influence customer expansion, improve retention and drive revenue - all while delivering outstanding value to our customers. In this role you will be responsible for: Strategy Development: Develop and implement comprehensive marketing strategies and activations to drive customer expansion and retention goals Collaborate with cross-functional teams across sales, product and customer success to gather insights and data to inform customer segmentation, targeting, and positioning Campaign Management: Lead the end-to-end planning, execution, and...

R10090111 Bulk New Business Development Manager (Open) Location: Goodlettsville, TN - ManagementBowling Green, KY (Field service) - Cust. installations - Mid America Field Service Group, Clarksville, TN - Filling industrial, Nashville, TN - Whites Creek - Retail shop How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT , HONOR and VALUE diversity. Airgas is Hiring for a Bulk New Business Development Manager in Goodlettsville, TN or surrounding areas! We are looking for you! Recruiter: Abby Chroniger | abigail.chroniger@airliquide.com | (445) 289-1577 Frequent travel within assigned territory. Comprehensive Family Benefits: Airgas offers...

SailPoint is the leader in Identity Security . SailPoint customers represent half of the Fortune 500 and h alf of the ASX 50 . This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges . SailPoint continues to grow globally and e xpanding our global presence creates opportunities for top sales people to become a part of our awesome culture . We are recogni z ed by a nalysts such as Gartner , Forester and Kuppinger Cole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. Organi z ations struggle to understand who has access to what applications and data , and we help them answer these key questions. Identity security is the central control point for risk management for the enterprise. We are proud of our team and the culture we have built which has led to o ur employees vot...

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description The Account Manager I is responsible for managing and selling Renaissance Learning's products and services, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities.? The Account Manager...

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work. Nelnet Business Services (NBS) is hiring a Platform Engineer to own, scale, and optimize our HubSpot instance as a critical component of our go-to-market technology stack. This role is responsible for the architecture,...

Job Description: The Advanced Technical Support Specialist delivers world-class, elite-level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted with proactively providing high-touch engagement, anticipating customer needs, and ensuring these strategic clients achieve maximum value. The Specialist demonstrates exceptional trustworthiness, collaboration, accountability, respect, and innovation, and mentors others across the Global Technical Support team. In this role you will... · Provide proactive, high-touch technical support to larger enterprise customers, including regular scheduled check-ins, rapid priority responses, and personalized engagement. · Manage and resolve complex and critical technical issues, identifying and mitigating underlying causes to prevent future incidents. · Act as a dedicated point of contact for elite customers,...

Job Description Oracle Integration Cloud (OIC) is an enterprise business automation platform that enables thousands of customers worldwide to connect, modernize, and automate mission-critical applications, business processes, and workflows. The OIC Product team is seeking seasoned product leaders with deep expertise in hyper-scale cloud data platforms. The ideal candidate will bring a proven track record of building highly reliable, performant, and globally scalable services. This is a unique opportunity to shape the future of Oracle's Integration Cloud, driving innovation, scale, and customer success across diverse industries. Responsibilities Platform Leadership Provide strategic leadership, direction, and vision for the development of the Oracle Integration Cloud (OIC) platform, ensuring it is reliable, performant, and globally scalable. Mentor, coach, and develop senior engineers and emerging leaders to build a high-performing organization....

Hiring a Customer Success Specialist for a large tech company in Nashville, TN HYBRID Schedule! 3 days work from home and 2 days on site! Job Description As an Inbound Sales Representative, you will play a pivotal role in converting leads and onboarding partners. You will engage in consultative sales calls to understand partner needs, present the program's value, and ensure a seamless transition into the system. Responsibilities Respond to and qualify inbound leads from prospective partners. Conduct consultative sales calls to understand partner needs and present the value of the program. Guide partners through the onboarding process, ensuring a smooth transition. Maintain accurate records of interactions and progress in CRM systems. Meet or exceed monthly KPIs, including call volume, conversion rates, and partner activation goals. Provide feedback to leadership on lead quality, market trends, and customer insights. Essential Skills 2+ years of inside sales or...

Location: (JRA)TN - Elm Hill Pike Job ID: R0125599 Date Posted: 2026-04-13 Company Name: J.R. AUTOMATION TECHNOLOGIES, LLC Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No Job Description: The Opportunity: JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we’re always looking to get stronger across North America, Europe, and Asia. Join us as a Systems Tech as we work together to bring innovative automation solutions to life. Location Type: This is a full-time, hourly onsite position based out of our Nashville, TN office. What We Offer: Competitive wages, medical benefits starting your first day, and paid parental leave Opportunity...

About Renaissance When you join Renaissance®, you join a global leader in pre-K-12 education technology! Renaissance's solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters-creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description The Account Manager I is responsible for managing and selling Renaissance Learning's products and services, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities.? The Account Manager...

The Opportunity Most companies treat documentation as an afterthought. At Censis, we believe documentation should be a differentiator. It's the difference between a customer who gets value on day one and one who never fully realizes what they bought. We're looking for someone who sees that - and is always looking to build something better than what exists today. This isn't a "maintain the wiki" job. This is a chance to shape how we understand and influence the way customers use our products. You'll sit at the intersection of product, analytics, and customer experience - with the tools, access, and trust to make a real impact. If you geek out over documentation architecture, get excited by behavioral analytics, have opinions about what good in-app guidance looks like and be part of an awesome Product Management team - keep reading. Key Responsibilities Build Documentation That's Interesting to Read (New Products, Enhancements & Maintenance Releases) Partner...

Why UKG: At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. About the Role: The Customer Experience Automation Lead is an individual contributor role responsible for designing, governing, and optimizing scalable digital engagement journeys across UKG's Customer Experience (CX) organization. In this role, orchestration means designing and operationalizing the workflows, triggers, and engagement logic that...