3237 lead support jobs found

Telecom Support Lead L3 Avaya and Voice Network Exp We are seeking a highly experienced Telecom Support Lead (L3) with deep expertise in enterprise voice network platforms, including extensive hands-on experience with VoIP technologies and Avaya systems. This role is responsible for managing advanced telecom operations, leading critical escalations, and ensuring optimal performance of the enterprise voice infrastructure. The position is onsite and requires strong technical leadership and the ability to deliver service excellence in high-pressure environments. Key Responsibilities Advanced Telecom Operations & Escalations Serve as the final L3 escalation point for telecom incidents including SIP failures, PRI issues, MPLS/SD-WAN outages, QoS degradation, and PSTN connectivity failures. Troubleshoot complex issues involving call routing, SBCs, voice gateways, QoS policies, jitter/latency anomalies, and WAN circuit performance. Perform deep-dive analysis using CDRs,...

Job Description Telecom Support Lead L3 Avaya and Voice Network Exp We are seeking a highly experienced Telecom Support Lead (L3) with deep expertise in enterprise voice network platforms, including extensive hands-on experience with VoIP technologies and Avaya systems. This role is responsible for managing advanced telecom operations, leading critical escalations, and ensuring optimal performance of the enterprise voice infrastructure. The position is onsite and requires strong technical leadership and the ability to deliver service excellence in high-pressure environments. Key Responsibilities Advanced Telecom Operations & Escalations Serve as the final L3 escalation point for telecom incidents including SIP failures, PRI issues, MPLS/SD-WAN outages, QoS degradation, and PSTN connectivity failures. Troubleshoot complex issues involving call routing, SBCs, voice gateways, QoS policies, jitter/latency anomalies, and WAN circuit performance. Perform deep-dive...

Required Education/Experience Master's Degree and a minimum of 2 years relevant full-time work experience or Bachelor's Degree and a minimum of 3 years relevant full-time work experience. Preferred Education/Experience Bachelor's Degree in IT, Computer Science, Business Administration, Engineering or decision sciences including mathematics, analytics and/or quantitative methods and a minimum of 3 years relevant full-time work experience in developing applications/databases, troubleshooting technical issues, and knowledge of project management methodology including supervisory experience. Relevant Work Experience Extensive experience working within an IT organization supporting delivery of business-critical services, preferred. Strong background in application support and operational issue resolution, ensuring minimal service disruption, preferred. Proven ability to lead meetings, coordinate stakeholders, and drive alignment...

ESFM Position Title: OFFICE MANAGER Location: Onsite Shift: M-F: 6 A M to 3 PM. Schedule adjustments as needed to serve business needs. Salary: $80,000 - $85,000 Other Forms of Compensation: none ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household...

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role Every year, companies proclaim...

Position Title: OFFICE MANAGER Location: Onsite Shift: M-F: 6 A M to 3 PM. Schedule adjustments as needed to serve business needs. Salary: $80,000 - $85,000 Other Forms of Compensation: none ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many...

Work Location: Charlotte, North Carolina, United States of America Hours: 40 Pay Details: $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Compliance Job Description: Department Overview: Why Work with Us? At TD Bank US Compliance, we're on a...

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the role We’re looking for a Staff Software...

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Older Adult Center: Hosting spaces where new friendships are made, creating opportunities for older adults to thrive, connect and explore, providing support to successfully navigate life. QUALIFICATIONS: Bachelor’s degree with minimum 2 years’ experience working with older adults, preferably in a community-based setting. One-year of case management or relevant work experience is...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for TD Bank. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Work Location: Charlotte, North Carolina, United States of America Hours 40 Pay Details $91,000 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay...

Job Title: Data Architect (CRM) Department: IT Reports to: Chief Information Officer Effective Date: 01/01/2026 # of Direct Reports: None # of People Supported: Employee and Student population Job Description: The Data Architect leads the design, integration, and optimization of data systems supporting Slate CRM (for admissions and student success) and institutional analytics. This role ensures data integrity, accessibility, and security across the university’s enterprise systems, enabling data-driven decision making, and enhancing the student experience. Supervisory Responsibilities: Interns or student workers as assigned Duties/Responsibilities: Slate CRM (Admissions & Student Success): Serve as the technical lead for Slate CRM, managing data architecture, integrations, and workflows. Design and maintain data pipelines between Slate and SIS, financial aid, and other systems. Develop custom queries,...

The Senior Investment Accountant ensures that investment accounting policies and procedures are correctly applied to financial transactions. Under minimal supervision, this job works directly with asset management, portfolio management and acquisition/disposition teams. This job leads a team to prepare month end closing reports and subsidiary quarterly financial analytics, and reports to senior management ensuring accurate asset evaluations. Key Responsibilities And Duties Prepares timely and accurate GAAP work papers and supporting schedules to satisfy all investment accounting requirements for internal and external audits. Reviews financial information for joint ventures to ensure compliance with investment accounting policies and procedures (sales, acquisitions, debt refinancing, REIT restructuring, and financial performance). Incorporates frequent ad hoc financial inquiries into the monthly and quarterly reports, adding value by providing management insight into the...

About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here. About the role As a Sales Lead, you create an engaging environment for associates and customers. You partner with the Store Manager to execute daily action plans. Your leadership is critical to cultivate a store environment where operations run smoothly, the store looks fabulous, and associates are trained and motivated to reach their highest potential. With your operational knowledge, you’ll have the ability to seamlessly step into the Manager role when needed. You will help guide your team to success with the support of store leaders. If...

Receptionist Who We Are o5 group (formerly Oved Five Star Apparel) is an industry leader in global fashion and apparel design with 40+ years of success across wholesale, e-commerce, and retail. Privately owned and headquartered in NYC, we power a dynamic portfolio of global brands. Our in-house teams lead in design and product development and we’re committed to operational excellence (production, sourcing, logistics). Category expertise spans menswear, womenswear, childrenswear, denim, outerwear, activewear, and loungewear/pajamas—trusted by top retailers. About the Role The Receptionist / Showroom Coordinator serves as the first point of contact for the office, supporting daily operations by providing a welcoming experience for buyers, vendors, and guests while ensuring showroom scheduling and front-desk functions run smoothly. This role plays a key part in maintaining a professional, organized, and client-ready environment. How You’ll Contribute Answer and direct...

525 Washington Street, Buffalo, NY, USA | Workforce Development | 54,600-61,000 per year Depending on Experience | Full Time | Health, Dental, Vision, PTO, 403B, Paid Holidays Overview Catholic Charities of Buffalo is seeking a Catholic Charities is seeking a full-0time Program Manager Program Manager for the Department of Workforce & Education for Erie County programs located at 525 Washington Street, Buffalo, NY 14203. The Program will have oversight and management of the educators, data coordinator, Project Jump Start and Tomorrow's Youth Today case managers and employment counselor, for the Workforce & Education Department's programs. The position will also include assistance in program budget development, annual program reviews and staffing plan rationale, production of annual and quarterly reports, training and staff development. When assigned, acts as the Department's liaison with Erie County School Districts, Buffalo Public Schools, Erie County Department of...

Compensation Range: $65,000 - $70,000 yearly commensurate with experience    Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.   Overview: In partnership with the Department of Youth & Community Development (DYCD), Housing Works launched the CRED Program, a new specialized 24-week paid training program for justice-involved and justice-impacted individuals ages 25 - 40. The program provides case management, connection to wraparound health services, industry recognized credential trainings, paid internships and employment placement and retention support. Reporting to the Program Manager, the Job Developer will...

This job is with Moody's, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this...

Become a part of our caring community and help us put health first The Senior Associate Insights supports the design, execution, and analysis of market research initiatives to inform business strategies and drive organizational growth. This position collaborates across teams to deliver high-quality, actionable insights on market trends, consumer behavior, and competitive intelligence. Key Responsibilities Develop and implement qualitative and quantitative research projects, including survey design, data collection, and analysis. Collaborate with cross-functional teams to align research efforts with organizational objectives. Create presentations and reports for internal stakeholders, summarizing key insights and recommendations with an emphasis on the implications and next steps. Present engaging, storytelling-driven presentations that translate insights into strategic business recommendations with senior or at times executive audiences....

The duties that the incumbent of the vacancy will be expected to perform. Duties Description Under the direction of the Business Systems Analyst 2, SG-23, within the Continuous Improvement Unit, the Business Systems Analyst 1 duties will include but are not limited to: • Coordinate, facilitate and assist with agency business process improvement initiatives, evaluating both the efficiency and effectiveness of internal and external stakeholder processes. • Develop process models to support agency functions and develop supporting written narrative procedures, as well as communicate business and system process changes. • Evaluate performance data to preemptively identify agency business or technical process improvement opportunities. • Perform and assist in eliciting, describing and maintaining requirements in comprehensive written documents. • Participate in implementation functions not limited to test scenario development, test script writing and development/adjustment, system...

Job Title: Director of Nursing (DON) Location: Brooklyn, NY 11206 Assignment Duration: 14-Week Contract Schedule: Monday–Friday | 7:30 AM – 4:00 PM Compensation: Local: Up to $102/hour Travel: Up to $120/hour (including stipends) Position Overview The Director of Nursing (DON) provides strategic and operational leadership for nursing services within an acute care hospital setting. This role is responsible for planning, implementing, and overseeing nursing programs that enhance patient care quality, ensure regulatory compliance, and promote staff development and performance. The DON works closely with Nurse Managers and hospital leadership to monitor unit performance, address corrective actions, and support continuous quality improvement initiatives. Key Responsibilities Lead and develop initiatives to improve patient care delivery and nursing staff performance Collaborate with Nurse Managers to monitor unit-level clinical...

Posting Description: Aon is Looking for a Senior Data Scientist – Human Capital – Hybrid – New York Aon plc (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business. Data science is revolutionizing many areas of business and the management of people is no exception. Aon’s human capital business, encompassing over 2,000 colleagues and spanning the globe, applies our market-leading workforce data to help clients tackle transformational projects. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and...

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. About the role Kraken powers how utilities engage with millions of customers every day. Communication is how our clients build trust and accelerate the transition to clean energy. We are building communications as infrastructure for climate impact. As the Head of Product - Comms, you’ll own the portfolio of products that enable customer engagement across voice and...

Description: WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM The Proposal Manager is responsible for the timely delivery of proposals and supporting collateral for all bids within a designated region. The role plays an...

Associate Director - Live Journalism and Events Dow Jones New York, NY 51087 About the Role: Be part of the team responsible for designing and producing first class live events and experiences for Dow Jones, The Wall Street Journal and WSJ Barron's Group. The Dow Jones events team produces well over 250 events a year (globally) of all shapes, sizes and formats, bringing our brands to life for our members and our clients. At the heart of it all is live journalism, connecting our audiences with newsmakers and big ideas, via ambitious experiences. As a senior member of the team, the Associate Director, Events will be responsible for working closely with the Event Directors to lead a team and the planning and execution of all elements required to produce high quality member and client focused events within the US. This role will be a key contributor to the strategy, design and development of relevant events and experiences for Dow Jones brands and for clients, whilst also...