Full time
Phoenix Contact
Harrisburg, PA, USA
Job Summary The Customer Operations Manager – Data Center Programs serves as a strategic liaison between internal teams and external customers, ensuring seamless execution of system Bill of Materials (BOMs), tier 1 network sourcing, and sales & operations planning. This role requires a blend of project management expertise, customer engagement, and cross-functional coordination to support data center programs across global regions. This position is an individual contributor role and does not include formal people management responsibilities. The title "Manager" in this role reflects responsibility for managing processes, programs, or strategic initiatives, but not people. Individual Contributor Managers are often subject matter experts who lead cross-functional efforts, influence decisions, and own outcomes, but do not supervise direct reports. Key Responsibilities Customer Demand Planning Coordinate closely with Data Center KAMs regarding upcoming project...


