USfalcon
Colorado Springs, CO, USA
Description Join a mission-critical team as an IT Support Technician, Journeyman at Schriever Space Force Base. This role is integral to ensuring the operational readiness of IT systems supporting national security. You'll provide hands-on technical support, troubleshooting software, hardware, and network issues, and directly contribute to maintaining system uptime and reliability. Pay: $98,000 - $102,000 Essential Duties System Maintenance & Support Operate and maintain networked and standalone systems across Unclassified, Secret, and Top Secret-SCI levels. Troubleshoot, resolve, and track IT-related issues through a government-provided trouble ticket system. Support Tier I, II, and III help desk functions, ensuring timely resolution of all IT-related inquiries. Coordinate with third-party vendors and internal teams to isolate and resolve system faults. User Access Management Manage user accounts for both classified and...

